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Software Functionality Revealed in Detail
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How Much Supply Chain Optimization Do We Really Need? - Part 2
Part 1 of this blog series introduced the concept of (Rapid) Response Management in the realm of supply chain management (SCM) via a software category pioneer

bb scrm  Much Supply Chain Optimization Do We Really Need? - Part 2 Part 1 of this blog series introduced the concept of (Rapid) Response Management in the realm of  supply chain management (SCM)  via a software category pioneer, Kinaxis . The currently bullish Kinaxis has a number of customers that are SAP ERP customers too, and for a long time SAP was at first dismissive (or at least ambivalent) regarding the need for Response Management, as the company had its own well-known SAP Advanced Planner and

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Documents related to » bb scrm

Can Mzinga Really Make You OmniSocial?


According to Paul Greenberg, an expert in customer relationship management (CRM) and social CRM (SCRM), the term “social customer” was coined by Chris Carfi “some six or seven years ago.” But before being social customers, we are social media users—we use Facebook, Twitter, create blogs and comments on Web sites, and sometimes we can even integrate some of these tools and make them work

bb scrm  Mzinga Really Make You OmniSocial? According to Paul Greenberg, an expert in customer relationship management (CRM) and social CRM (SCRM), the term “social customer” was coined by Chris Carfi “ some six or seven years ago .” But before being social customers, we are social media users—we use Facebook , Twitter , create blogs and comments on Web sites, and sometimes we can even integrate some of these tools and make them work together. Unfortunately, this is not an easy thing to do and if you Read More

Up Close and Personal: Martin Schneider, Senior Director of Communications at SugarCRM


Recently, I had the pleasure of speaking with Martin Schneider, Senior Director of Communications at SugarCRM where he provided information about the company, Sugar 6 (latest version), and social customer relationship management (SCRM). In this first up close and personal blog post, Martin will discuss what made Sugar CRM the most successful open source CRM product and one of the best CRM products

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E2open Buys icon-scm, Makes Waves in Supply Chain Space


E2open and icon-scm have just combined to create a collaborative planning and execution software stalwart, enabling brand owners and their trading partners to work together to improve their supply chain performance by continuously solving real problems with better information. The transaction, valued at approximately $34 million in total (more than three times icon-scm’s revenues), represents an

bb scrm  Buys icon-scm, Makes Waves in Supply Chain Space E2open and icon-scm have just combined to create a collaborative planning and execution software stalwart, enabling brand owners and their trading partners to work together to improve their supply chain performance by continuously solving real problems with better information. The transaction, valued at approximately $34 million in total (more than three times icon-scm’s revenues), represents an important component of E2open’s mission to redefine Read More

Social CRM-¡Viva la Revolución!


Customer relationship management (CRM) has had a great impact on the social media revolution. Or was it the other way around? Of the many types of software solutions catering to businesses, CRM software has been the most attuned to the rise of social platforms. CRM resides in the attitudes and perception of people and what they acquire, individually or as a group. Social media is the place where

bb scrm  CRM-¡Viva la Revolución! Customer relationship management (CRM) has had a great impact on the social media revolution. Or was it the other way around? Of the many types of software solutions catering to businesses, CRM software has been the most attuned to the rise of social platforms. CRM resides in the attitudes and perception of people and what they acquire, individually or as a group. Social media is the place where people pride themselves with what they can afford. The marriage between social Read More

SAP SCM-Stepping Out of Obscurity


Major new SAP products are being released in the realms of supply chain management (SCM), manufacturing execution systems (MES), and product lifecycle management (PLM). TEC principal analyst P.J. Jakovljevic examines the solutions that SAP is offering for supply chain executives to expand beyond the traditional boundaries of SCM, PLM, and enterprise resource planning (ERP).

bb scrm  SCM-Stepping Out of Obscurity In all the hoopla about SAP’s recent blockbuster acquisitions of SuccessFactors and Datango (and Crossgate , Right Hemisphere , and Sybase a bit earlier), and with all of the talk about cloud solutions, mobility, SAP HANA in-memory, etc., one might lose sight of the fact that SAP has also been doing a boatload of tacit innovation in-house. At the recent SAP Influencer Summit event in Boston in December 2011, we learned of major new SAP products (recently released or slate Read More

Improving Customer Engagement with Social CRM


In a previous post I discussed how the social revolution impacted customer relationship management (CRM) and underlined that while processes designed to derive value in CRM remain valid, they are far from being sufficient in the context of social CRM (SCRM). Yet most organizations need structure to conduct their activities. As far as CRM is concerned, the social aspect has brought to the

bb scrm  Customer Engagement with Social CRM In a  previous pos t I discussed how the social revolution impacted customer relationship management (CRM) and underlined that while processes designed to derive value in CRM remain valid, they are far from being sufficient in the context of social CRM (SCRM). Yet most organizations need structure to conduct their activities. As far as CRM is concerned, the social aspect has brought to the surface what already existed but had been dodged by businesses, for a Read More

Successfully Managing Contract Risk


Contractors and subcontractors are both exposed to risk within a project. Thus, it is equally important to both parties that formalized risk management be carried out, not to eliminate project uncertainty, but to understand the potential impact of risk events and to plan risk responses.

bb scrm  Managing Contract Risk Successfully Managing Contract Risk If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Oracle has acquired Primavera Software , Inc.Oracle's Primavera Risk Analysis is a full lifecycle risk analytics solution integrating cost and schedule risk management . Source : Pertmaster Resources Related to Successfully Managing Contract Risk : Risk Management (Wikipedia) Successfully Managing Contract Risk Risk M Read More

Social CRM is Dead, Long Live Social Media Flavored CRM


Customer relationship management (CRM) is not and cannot really be social, since social means “of, relating to, or occupied with matters affecting human welfare” (definition taken from The Free Dictionary). In my opinion, CRM does not really affect human welfare, since it brings advantages only to its users and to the customers of the companies using it. In this blog post, I will explain why

bb scrm  CRM is Dead, Long Live Social Media Flavored CRM Customer relationship management (CRM) is not and cannot really be social, since social means “ of, relating to, or occupied with matters affecting human welfare ” (definition taken from The Free Dictionary ). In my opinion, CRM does not really affect human welfare, since it brings advantages only to its users and to the customers of the companies using it. In this blog post, I will explain why CRM is not social and why social CRM (SCRM) is Read More

Focus on Corporate Governance Requires a Business-Oriented Selling Approach


If you are selling products or services that are critical to your prospect’s success or for that matter, their very survival, your proposal will likely be elevated to the board of directors level for final approval. How do you sell at the board level?

bb scrm  Entertainment Holdings/Equities, Inc. (OTC BB: GAMM), a leading publicly traded holding company that provides business development support and administrative assistance for technology-driven subsidiaries that license, develop and host Internet software applications and operate web publishing sites in the online gaming sector. Dave is a fitness enthusiast, instrument-rated pilot, airplane owner, bicyclist, pet lover, skydiver, scuba diver, firewalker, early adopter of technology, and internationally Read More

How Much Supply Chain Optimization Do We Really Need? - Part 1


My recent series on how to plan and manage in uncertainty and volatility (which conditions have become the “new normal” in many sectors and industries) has generated much interest and many comments. As mentioned in the series, the inspiration came from Kinaxis customers’ case studies presented during the Kinexions 2011 user conference. Ottawa (Canada)-based Kinaxis has been experiencing a

bb scrm  2000s (after the Internet bubble) were an additional hurdle. The roots of the initial adopters of RapidResponse lie in the high-tech, consumer electronics, and contract manufacturing sectors, where forecasts are hardly ever accurate and change is a daily occurrence. Kinaxis was eventually able to successfully build on these capabilities and penetrate other industrial verticals or organizations with similar characteristics (e.g., A&D). Enterprise resource planning (ERP)  vendors were not much of help to Read More

Social CRM is Dead, Long Live Social Media Flavored CRM


Customer relationship management (CRM) is not and cannot really be social, since social means “of, relating to, or occupied with matters affecting human welfare” (definition taken from The Free Dictionary). In my opinion, CRM does not really affect human welfare, since it brings advantages only to its users and to the customers of the companies using it. In this blog post, I will explain why

bb scrm  CRM is Dead, Long Live Social Media Flavored CRM Customer relationship management (CRM) is not and cannot really be social, since social means “ of, relating to, or occupied with matters affecting human welfare ” (definition taken from The Free Dictionary ). In my opinion, CRM does not really affect human welfare, since it brings advantages only to its users and to the customers of the companies using it. In this blog post, I will explain why CRM is not social and why social CRM (SCRM) is Read More