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Sword Ciboodle-One More BPM-Centric CRM Provider
What does BPM have to do with CRM? Sword Ciboodle can tell you. The vendor delivers process-based customer interaction solutions to contact centers to improve

bcbs illinois  bpm,business process management,crm,customer relationship management,business process,process management,customer relationship management strategy,customer relationship management software,customer relationship management system,business process management tools,customer relationship management definition,relationship management,sales force,business process analysis,business process improvement Read More

Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » bcbs illinois


Case Study: VAI Improves Customer Service with Business Portal
Vormittag Associates, Inc. (VAI) provides enterprise resource planning software and associated services to clients in the manufacturing, wholesale, and retail

bcbs illinois  improve customer service,voice customer,customer service email,customer experience,customer care solutions,customer service training programs,business solutions,improve customer satisfaction,customer service surveys,customer loyalty training,crm software,improving customer satisfaction Read More
SoftBrands to Institute Fourth Shift for SAP Business One Manufacturing Work-Plan Part Five: Challenges and User Recommendations
Make sure that what you select now will keep abreast of the technology changes in the future. It may sometimes be more beneficial to implement the right

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The Cha(lle)nging World of Value-added Resellers
In today's cutthroat business environment, value-added reseller aspirants are seeing the need for faster deployment, improved systems quality, better cost

bcbs illinois  value-added resellers,VARs,independent software vendor,small to medium business,SMB,ISV,enterprise resource planning,ERP,executive view,SAP,Jeeves Information Systems,Made2Manage Systems Read More
Will Servigistics Click on More Service Cylinders? - Part 3
Part 1 of this blog series depicted the rise and fall of erstwhile public software company Click Commerce based in Chicago, Illinois (US). At the end of the

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Optimizing the Lead-to-order Process
A superior lead-to-order (LTO) process is essential in today@s environment of mass customization. Companies striving to build and maintain market share require

bcbs illinois  configuration,configurator,l2o process,lead to order process,lto process,lto optimization,chain supply management,lead time optimization,made-to-order,build-to-order Read More
VAI Explains Its (Quiet) Success in a Hotly Contested ERP Market -- Part 1
Despite my nearly two decades of covering the enterprise resource planning (ERP) market, every now and then I am still surprised to come across a lesser known

bcbs illinois   Read More
Best-of-breed Approach to Finance and Accounting
CODA's savvy accounting and financial offerings include budgeting, forecasting, scorecards, and tools that use Microsoft Excel spreadsheets collaboratively and

bcbs illinois  CODA Group,finance management,merger,acquisition,budgeting,scorecards,business intelligence,collaborative solutions,alliances,best-of-breed Read More
LMS Can Help Regulate Good Ethical Practices
When we talk about the benefits of learning management systems (LMS), training and employee competency usually come to mind. For that reason, LMS is often

bcbs illinois   Read More
Unlikely Acquisition Has Insiders Scratching Their Heads
The announcement in September 2006 that Illinois Tool Works Inc. had made an offer to acquire all of Click Commerce's common stock made many market insiders

bcbs illinois  Click Commerce,SCM,supply chain management,ITW,Illinois Tool Works,mergers and acquisitions,M&As,decision-making considerations,product road map,exit strategy Read More
Maple Leaf Farms Improves Inventory Control with WMS
As one of North America’s premier producers of duck products, Maple Leaf Farms knew the importance of delivering fresh, quality goods to its customers. But in

bcbs illinois  inventory management,wms warehouse management system,warehousing software,warehouse management software wms,warehouse supply chain management,wms warehouse management,warehouse inventory management software,warehouse fulfillment software Read More
Provia Tackles RFID in a Twofold Manner Part One: Recent Annoucements
The fact that the size does not necessarily mean everything in the enterprise applications space might be proven by Provia, which certainly still continues to

bcbs illinois  crm management system,customer management system,distribution centers,distribution management system,distribution warehouse,distribution warehousing,erp management system,erp software,erp software system,erp software systems,erp wms,fulfillment,fulfillment center,fulfilment,global logistics Read More
Are ASP Applications Right for You? Part 1: Decision Factors
Like so many Internet conventions, the Application Service Provider (ASP), is really a combination of two 'old' concepts, turn key applications and outsourced

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JDA Portfolio: For the Retail Industry Part One: Event Summary
From how to price and promote products to how to optimize profits, JDA Portfolio tries to create that perfect

bcbs illinois  enterprise retail software,inventory management system,jda portfolio,jda software,jda software group,jda software group inc,microsoft retail management system store operations,point of sale retail,point of sale system,point of sale systems,pos system,pos systems,retail business software,retail computer software,retail enterprise software Read More
Case Study: Lewis and Clark Community College
Lewis and Clark Community College in Illinois (US) was having a number of technology problems in its classrooms, leading to student attention issues. After

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