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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 before its news most recent


Is MAPICS Getting the Magic of PLM? Part One: Recent Events and Market Impact
The former die-hard IBM AS/400-based enterprise resource planning (ERP) supplier to mid-market manufacturing companies, MAPICS, seems to have found its soul

before its news most recent  product, which has immediately before the Frontstep's acquisition been completely re-architectured on the Microsoft .NET platform (see Frontstep Ups the .NET Ante ). MAPICS ERP for iSeries, logically, is an IBM iSeries (a still popular platform with manufacturers in the target market) based solution whose integrated applications enable single-site, multisite, and multinational manufacturers to manage their business. The product leverages a J2EE environment and, with web-enabled functionality, delivers

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

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Documents related to » before its news most recent

PeopleSoft Annuncio-es Continuation Of Its Shopping Spree


While PeopleSoft has added yet another bit of weight to its applications portfolio with the acquisition of Annuncio, potentially earning thereby the ability to manage marketing campaigns and track individual customer's interactions across online and off-line channels, one is to wait and see how quickly and easily the company will assimilate a number of smaller products it has recently bought.

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Dell's 8-CPU Intel Servers Increasing Its Enterprise Focus


Dell began shipping its eight-CPU Intel server, the PowerEdge 8450, in late September. This comes on the heels of Compaq's shipment of its ProLiant 8000 and 8500.

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Year in Review: Top Enterprise Software News and Trends for 2011


With 2011 just about under wraps, we asked our experts to weigh in on this year’s trends and enterprise software news-makers. Read this article to get their takes on 2011's biggest stories in the enterprise software industry, the year's hottest trends, and more. Log in to read now.

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Infor ION-izes its Open SOA Strategy - Part 2


Part 1 of this blog series started by analyzing a certain change of the guard and a related product strategy shift at Infor. Two late June 2010 news announcements, which were entitled “Infor Simplifies Connectivity and Data Sharing with Infor ION(tm)” and “Infor Selects Microsoft as Preferred Technology and Tools Provider for Infor Software," were then demystified in an

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Big Questions to Ask Before Choosing a VoIP Provider


VoIP providers offer a unique and incorporative service full of features that are sure to enhance your company's business. Though it may seem troublesome to uproot your current provider and make the switch to VoIP, the benefits range from financial savings to customization and everything in between. For any SMB, it may be difficult to choose a VoIP provider. Know the essential questions to ask when considering a VoIP provider.

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SAP Remains Vital Amid Ailing Market And Internal Adjustments Part 1: Recent Announcements


Recently, SAP announced solid results for Q4 2001, in contrast to the current soft market. Although not all troubles seem to have been left behind, as can be seen from reduced license revenue, and while some may question SAP's justification of merging its two subsidiaries, a positive sign is that SAP has meanwhile become much more nimble to spar with any disturbance factors.

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NGN Control Plane Overload and its Management


Given the types of overload scenarios encountered within traditional networks, similar traffic principles requiring overload management will be required within (NGNs). What, then, are the characteristics of overload protection within real-time communications servers? And what types of overload management methods are available for optimizing server performance?

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Synalloy Extends Its Deacom ERP Solution to Another Division


Deacom, an enterprise resource planning (ERP) solution developer, announced yesterday that its client Synalloy has decided to expand its Deacom ERP system to another division. Being a holding company, Synalloy operates five separate business units mainly related to the production of steel, alloys metal, plastic pipes manufacturing, and some specific chemical solutions. One of the business

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Case Study: Sequa Solves Its Problems with BNA Fixed Assets


For Sequa, a manufacturing company with 60 major operating units, the challenge was to replace its old fixed assets management system—which didn’t support tax law changes— with a remotely accessible solution to eliminate manual calculations. Sequa’s new Web-hosted solution allows accurate results, better reporting, and up-to-the-minute tax change support—with no need for IT maintenance. Learn more about the benefits.

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Teradata Broadens Its Cloud Product Portfolio


Teradata, one of the giants in the data warehouse and analytics spaces, during its Partners User Group Conference in Dallas, TX, announced additions to its Teradata cloud platform. It will now include capabilities for delivering market data insights and analytics through the cloud, integrating solutions for marketing operations, campaign management, and digital management. The

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