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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 belkbbenefits .com

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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Help Desk for the Health Care Industry


Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bases.

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Vignette of an EAI Vendor (So to Speak)


Vignette Corporation has announced a comprehensive, three-tiered Java™ technology strategy that encompasses tools, applications and a complete Java technology-enabled platform. The Vignette V/5 e-business platform will support Java Server Pages (JSP’s) and was announced at Sun Microsystems 2000 Worldwide Java Developer Conference.

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ERP System Manufacturing of Pharmaceutical and Botanical Products


A U.S.-based biotechnology company was looking for a fully integrated enterprise resource planning (ERP) solution to replace its underused and overly complex legacy system. The new system would need to include functionality typically found in engineer-to-order (ETO) and process ERP systems.

To find the right solution, the company turned to TEC for a custom evaluation and selection project.

Starting with a list of fifteen qualified solutions, TEC issued requests for information (RFIs) to each of the vendors. Based on the RFI responses, the company was able to compare the fifteen solutions and develop a shortlist of the 4 most promising ones for in-depth evaluation.

TEC also helped the company collect market data, and prepare scripts for formal demonstration session—a key component of the final selection process.



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SalesForce.com Enterprise Edition


Salesforce.com Enterprise Edition provides customer relationship management (CRM) solutions that focus on sales force automation, marketing automation, customer service and support, and analytics. Its solutions feature on-demand architecture and a point-and-click customization tool. Saleforce.com products have won several awards, including InfoWorld Technology of the Year for CRM in 2004 and 2005, and PC Magazine Editors' Choice Award for Top CRM Solution Enterprise Edition in July 2004.  

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Petrochemical Manufacturing


Companies in the petrochemical industry manage the operations and processes that transform crude oil and other raw materials into chemical products. There are two major categories of petrochemical companies:
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  • companies that use these basic chemicals to create materials that can then be used in other industries to produce finished products, such as plastics, detergents, paints, fertilizers, polyester, etc.


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Incentive and Compensation Management


Enterprise incentive management (EIM) and employee compensation management sit between HR, CRM, Accounting, and sales force automation. These applications help sales executives gain perspective on sales performance, business operations, and manage compensation programs. EIM solutions are used to improve sales strategies.

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Case Study: Service Provider Xcelerate Speeds CommerceScout Along New Trail


B2B cross-marketplace creator and dot-com start-up CommerceScout not only received implementation assistance from e-business service provider Xcelerate, but they also helped CommerceScout define the business model and market opportunity.

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CRM for Financial and Insurance Markets


Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.

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Sagent Technology Teams for Telco e-Business


Sagent Technology has announced a new vertical application for Digital Subscriber Line (DSL) e-commerce. They have partnered with DSET to use Sagent’s spatial analysis and real-time geographical data access to determine a customer’s qualification for DSL service.

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They Test Web Sites, Don’t They?


RSW Software upgrades one product and releases a second. The products enable companies to test the function and load carrying capability of websites and middle tier applications.

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Business.com Guide to Fleet Telematics Systems


Telematics is an integration of wireless communications, vehicle monitoring systems, and location tracking devices. Today, the most sophisticated telematics systems can be used to intervene when a truck driver is going too fast, following too closely, or falling asleep at the wheel. Learn about telematics hardware and software, and find out how telematics systems can optimize fleet performance and safety.

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Picture Archiving Communication Systems (PACS) for the Health Care Industry


PACS (Picture Archiving Communication System) manages the storage and display of digitized diagnostic images such as x-rays, CT Scans, and ultrasounds for use by radiologists and other clinicians.

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Customer Care and Billing (CC&B)


Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services.

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Outsourcing, IT Infrastructure


The IT Infrastructure Outsourcing knowledge base focuses on the selection of companies who provide outsource services in the areas of information technology (IT) infrastructure. The typical types of activities that these providers perform include data center operations; network operations; backup/recovery services, data storage management services; system administration services; end user support of desktop PCs, laptops, and handheld devices; web site, or application hosting, etc.

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GLOVIA G2


Glovia's lean manufacturing solution is deployed at some of the world's finest companies, including electronics, automotive, aerospace, projects, and capital equipment suppliers, solving their manufacturing, assembly, subcontract, supply chain, inventory control, engineering, and accounting requirements.

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