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CRM and Social Networking: Engaging the Social Customer


ben and jerrys corporate social responsibility  and Social Networking: Engaging the Social Customer Read More
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Documents related to » ben and jerrys corporate social responsibility


Why Life Sciences Companies Should Engage on Social Media
While most industries are rapidly adopting social media to engage with customers, the life sciences companies remain typically balk at extending social presence

ben and jerrys corporate social responsibility  Life Sciences Companies Should Engage on Social Media While most industries are rapidly adopting social media to engage with customers, the life sciences companies remain typically balk at extending social presence in a highly regulated environment. In view of recent Food and Drug Administration (FDA) guidelines on the responsibilities of life sciences companies monitoring social media, this paper intends to assist life sciences companies in determining the scope and potential impact of creating a Read More
Plumtree Fuels Growth With New Corporate Portal Product
Plumtree Software recently released Plumtree Corporate Portal 4.0, a new version of its portal product with a significant number of new “gadgets” and increased

ben and jerrys corporate social responsibility  Fuels Growth With New Corporate Portal Product Plumtree Fuels Growth With New Corporate Portal Product L. Talarico - November 17, 2000 Event Summary Corporate portal vendor Plumtree Software, Inc. has enjoyed extremely high revenue growth in its first two years of operation. The recent release of Corporate Portal 4.0 is sure to support further growth as corporate portal technology captures the attention of the Global 2000, and as products in this market support a larger number of business Read More
Social CRM: Customer Relationship Management in the Age of the Socially-empowered Customer
Most of your customers and prospects expect you to be involved in social media@and they’ll be more likely to do business with you if you are. So how do you

ben and jerrys corporate social responsibility  Customer ( http://www.churchofthecustomer.com/ ) Ben McConnell and Jackie Huba have a huge, loyal following based on their singular focus on customers, and how companies should treat them. The site is loaded with great content that is useful, relevant and overflowing ' exactly what you need to understand social customers. InsideCRM ( http://www.insidecrm.com/ ) Editor Chris Bucholtz and team are on top of everything going on in the CRM industry, including the impact social media is having in the space. Read More
Tips for Social Marketers
Does social marketing meet the expectations that businesses or marketers have set for it? There are many claims according to which social marketing is very

ben and jerrys corporate social responsibility  have medium-appropriate representations. Medium Benefits and Constraints Content that is 140 characters long has certain challenges in reaching its audience that a TV advertisement does not. As a TV clip has more leeway in elaborating promotional messages, the viewer’s attention can be captured by the underling narrative as well as the visual representation, wherein is contained the necessary messaging. But thread updates contain simple text and run so fast that capturing your intended audience’s atte Read More
Moxie Software Offers Free Social Collaboration Apps
The days of companies making serious investments in general purpose social networks and collaboration tools seem to be numbered. The true value of collaboration

ben and jerrys corporate social responsibility  of all sizes can benefit from Moxie Software’s functional collaboration application (with activity streams, groups, ideation, projects, discussions, wikis, blogs, user profiles, mobility, branding, etc.), which connects employees, customers, and trusted partners to engage in business, share knowledge, and collaboration. Moxie Software focuses on customer experience and is particularly strong in multi-channel (email, phone, chat, etc.) and Web-based (co-browse, click-to-call, etc.) customer experience Read More
Improving Revenue and Customer Engagement with Social Media Analytics
Social media possess tremendous potential to drive revenue. But defining a business-effective social media strategy can be challenging for retailers who may be

ben and jerrys corporate social responsibility  Revenue and Customer Engagement with Social Media Analytics Social media possess tremendous potential to drive revenue. But defining a business-effective social media strategy can be challenging for retailers who may be new to the channel—not to say a bit skeptical. Fortunately, advances in social media analytics now offer retailers the ability to act on intelligence gleaned from online conversations occurring across both professional and consumer-generated media sites. Learn more now. Read More
From Sentiment to Insight-How Social Networking Can Support Engaged, Customer-Centric Retailing
The advent of social networking sites can help shed light into the dynamics of customer demand. Retailers can choose to tap into consumer sentiment as expressed

ben and jerrys corporate social responsibility  Sentiment to Insight-How Social Networking Can Support Engaged, Customer-Centric Retailing The advent of social networking sites can help shed light into the dynamics of customer demand. Retailers can choose to tap into consumer sentiment as expressed on social media networks and get personal with the right customers through the use of sophisticated technology to turn “unstructured” sentiment into usable data that can then be meshed with other internal information to create business insights. Find Read More
Oracle Unveils Oracle Social Relationship Management Suite at Oracle OpenWorld
At Oracle OpenWorld, Larry Ellison introduced Oracle Social Relationship Management (SRM) Suite. The product incorporates multiple social platforms to

ben and jerrys corporate social responsibility  Unveils Oracle Social Relationship Management Suite at Oracle OpenWorld At Oracle OpenWorld, Larry Ellison introduced  Oracle Social Relationship Management (SRM) Suite . The product incorporates multiple social platforms to facilitate real-time interaction between companies and their clients. For existing Oracle customers the obvious advantage comes from the fact that Oracle SRM Suite integrates with other Oracle enterprise applications (i.e., Oracle Fusion Marketing, Oracle Fusion Sales Read More
Corporate versus Employee-liable
Every company that uses mobile devices as business tools is faced with this dilemma: purchase mobile devices under the corporate account (corporate-liable units

ben and jerrys corporate social responsibility   Read More
WebEx Social
Cisco WebEx Social is an enterprise collaboration platform that combines social networking, content creation, and real-time communication. People-centric

ben and jerrys corporate social responsibility  Social Cisco WebEx Social is an enterprise collaboration platform that combines social networking, content creation, and real-time communication. People-centric rather than document-centric, WebEx connects people, collects collective knowledge and expertise, and facilitates access to these resources for employees. Read More
Trending Now: Social Learning
Social learning provides a community for everyone to ask and answer questions in an environment rife with varying perspectives, challenges, and insights

ben and jerrys corporate social responsibility  Now: Social Learning Social learning provides a community for everyone to ask and answer questions in an environment rife with varying perspectives, challenges, and insights. Multiple alternative resources exist for advanced learning, including video, massive open online courses, gamification, and social networking tools. This report addresses the business impact of social learning and how organizations can take advantage of it to grow. Read More
Astute Social Relationship Management
Social media provides data to the enterprise on how its customers are interacting. Even though most decision makers understand that gathering and analyzing this

ben and jerrys corporate social responsibility  Social Relationship Management Social media provides data to the enterprise on how its customers are interacting. Even though most decision makers understand that gathering and analyzing this data is important, it’s not always easy to know how. Astute Solutions was founded in 1995 to offer call center and issue management software, which later became a full customer service solution. The acquisition of RealDialog from LiveWire Logic in 2006 added knowledge management to the offering. In 2010, Astut Read More
Tracx Releases Social Leads
Tracx has announced its new Social Leads product, part of its set of social intelligence tools. The application identifies individuals interested in buying a

ben and jerrys corporate social responsibility  Releases Social Leads Tracx has announced its  new Social Leads product , part of its set of social intelligence tools. The application identifies individuals interested in buying a company's products by crawling through a variety of social media, community forums, and retail sites, for example, Facebook, Twitter, Google+, Amazon, and eBay. Tracx Social Leads unveils relevant customer conversations as well as what stage of the buying process the customer is at. According to Tracx, the buying cycle Read More
The Seven Cs of Social Learning: How Social Learning Technologies Can Meet Today’s Business Challenges
Social learning can be classified as any type of learning where a person learns vicariously through observations of, or interactions with, others. Useful social

ben and jerrys corporate social responsibility  Seven Cs of Social Learning: How Social Learning Technologies Can Meet Today’s Business Challenges Social learning can be classified as any type of learning where a person learns vicariously through observations of, or interactions with, others. Useful social technologies enable providers and users to navigate what is now called the “seven Cs”: content, consumption, contribution, conversation, collaboration, connections, and control, while remaining meaningful to the workflow of the business. Read More

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