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6 Specialists, 6 Industry Domains: Trends for 2008 and 2009
In a survey on upcoming trends in employee management, the Learning Review asked six experts in six major industry domains one simple question: what do you

benchmark gartner  people shows clearly the benchmark competencies required of HR professionals for the future (see http://www.rbl.net/ ). Human Performance by Roger Kaufman, renowned researcher and professor at Instituto Tecnologico de Sonora (ITSON) in Sonora, Mexico We will continue to expand our frame of reference—our mind-set—of our individual performance to align it with the goals of improving the organization and adding value to the external client and society. While we are getting increasingly better at … Read More...
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Sales Force Automation (SFA) systems help sales and marketing teams with functions related to taking orders, generating proposals or quotes, managing territories, managing partners, and maintaining...
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Documents related to » benchmark gartner


The No-drama Software Upgrade
When you upgrade enterprise application software, you want to realize expected benefits as quickly as possible and minimize costs, disruption, and risk. In

benchmark gartner  metrics so you can benchmark response times and system and user errors to establish a baseline. Pre- and post-deployment reporting helps ensure that you can identify and report improvements from the new release and deflect inaccurate reports that the new release is causing problems. All of the related metrics are captured in real time which eliminates the need for manual, labor-intensive assessments of the user acceptance, such as surveys and live end-user observations. These approaches are not only more Read More...
Outsourcing Security Part 3: Selecting a Managed Security Services Provider
As the final article in a three-part series on outsourcing security, the following article provides guidelines for selecting a dependable managed security

benchmark gartner  year later to help benchmark the value obtained from the service. With the right choice, an outsourced service serves as a security partner who shares the burden and the responsibility of an organization's security management and incident response and enables the company to operate confidently in a connected world. This concludes Part 3 of a 3-part article. Part 1 noted the benefits of outsourcing security. Part 2 evaluated the cost of such an outsourcing. Part 3 provides guidelines for selecting a Read More...
A Tectonic Shift in Communications Customer Life Cycle Management
Amdocs recently announced a complete revamp of its marketing philosophy and its offering to its customers, which it believes to be the most important shift

benchmark gartner  includes the Amdocs ICM Benchmark Service and encompasses a wide range of offerings—from high-level strategy to business process integration, training, and testing. They are designed to help CSPs design, plan, and execute their transformation from a voice service utility to a customer-centric, multi-media retailer. Amdocs ICM Benchmark Service . Addresses critical business processes that impact the intentional customer experience: target, sell, deliver, bill, and support. The ICM Benchmark Service Read More...
Choosing a Solution for Web Filtering: Software, Appliance, Managed Service?
There are three types of web security solutions: software-based, appliance-based, and managed services. Each needs to be evaluated against several key buying

benchmark gartner  resources. Crucially, MessageLabs offers benchmark protection not just compared with software and appliance-based solutions but also with the growing number of rival managed web security services now available. Quite simply, MessageLabs helps ensure that, for your business, the web remains a business-boosting asset ' and doesn't become a destructive, risk-laden liability. [MessageLabs] provides a convenient and cost-effective solution for managing and reducing risk and providing certainty in the Read More...
Benefits Management Benchmark: Technology Automation and Employee Self-service
To many executives, health insurance cost increases are as predictable as death and taxes. That’s why best-in-class organizations are embracing strategies which

benchmark gartner  Management Benchmark: Technology Automation and Employee Self-service To many executives, health insurance cost increases are as predictable as death and taxes. That’s why best-in-class organizations are embracing strategies which optimize benefit cost per employee. To succeed, these companies focus on wellness programs, clear communications about benefits choices, and benefits automation as part of an integrated system. And to compete effectively, other organizations will need to follow suit. Read More...
IBM Netfinity Server Division
IBM’s Intel-based Netfinity servers currently hold third place in the server wars with Dell and Compaq. What are their chances for improving their position?

benchmark gartner  scores in any/all relevant benchmark testing. For the most part, IBM has been successful. However, this benchmark/performance focus has caused them to lose sight of the goal in two key areas: price/performance and packaging density. Netfinity price/performance (as measured in terms like $/tpmC) is significantly higher than Dell and Compaq, its two main competitors. Note that higher, in this context, is a negative. IBM has also gained a reputation for providing servers in larger packages than the Read More...
Hewlett-Packard’s NetServer Division - #3 to Get Ready, or #4 to Go?
Hewlett-Packard is one of the leading computer companies in the world, but they have fallen to fourth place in the Intel-based server market. Will they move

benchmark gartner  example is the transaction-processing benchmark of $/tpmC - HP's previous submission in January, 1999 (the most recent one until the release of the LH 6000) provided 23143 transactions per minute (tpmC) at a five-year cost of $26.87 each. This compares poorly to a similar Compaq system, which delivered 22478 tpmC for $18.84 each. This translates to a premium of nearly $200K. [Note: Although the TPC-C benchmark is not the sole test of value, it is pervasive enough that Intel and Unix vendors submit Read More...
In the News: Gartner Lawsuit
Gartner seems to be in the news a lot lately. First, they announced they will acquire AMR and now we find out that a vendor is suing them for not being included

benchmark gartner  the News: Gartner Lawsuit Gartner seems to be in the news a lot lately. First, they announced they will acquire AMR and now we find out that a vendor is suing them for not being included in the Magic Quadrant. I wasn’t surprised to find out that the name of the website where the news was published is techdirt . Another interesting post on the same website caught my attention: five years ago, a woman sued a telecom company because a driver talking on his cell phone caused an accident. The lawsuit was Read More...
The Asset Management Benchmark Report: Moving Toward Zero Downtime
Lean manufacturing strategies and ever-lower tolerance for late deliveries are putting pressure on manufacturers to ensure that facilities and equipment operate

benchmark gartner  Asset Management Benchmark Report: Moving Toward Zero Downtime Lean manufacturing strategies and ever-lower tolerance for late deliveries are putting pressure on manufacturers to ensure that facilities and equipment operate at peak performance. While some companies are struggling to execute preventive and predictive maintenance procedures, better performers have implemented holistic asset management strategies enabling them to proactively ensure the health of plants, factories, and equipment across Read More...
SAP Manufacturing-Manufacturing Intelligence Dashboards
Adaptiveness in the manufacturing sector depends on being able to push decisionmaking to the shop floor. But that’s often easier said than done. However

benchmark gartner  Intelligence , Manufacturing Intelligence Benchmark , Free Manufacturing Intelligence , Manufacturing Intelligence Software Portal , Manufacturer Intelligence , Manufacturing Intelligence Tools , Manufacturing Intelligence Architecture , Optimize Manufacturing Processes , Manufacturing Integration Intelligence , Manufacturing Intelligence Solutions , Event Driven Manufacturing Intelligence , Automation Manufacturing Intelligence , Analytic Intelligence , Application Intelligence , Auto Manufacturing Read More...
The Power Behind SHL Talent Analytics
Many organizations don’t understand the effectiveness of their talent management programs relative to their competitors’. SHL Talent Analytics is changing the

benchmark gartner  could easily identify the benchmark of how well an individual does in “interacting and presenting” by comparing it to historical assessment data. This allows them to see if the current candidate they are considering is presenting within an acceptable range based on their assessment scores (figure 2).    Figure 2. SHL Results of a Competency Benchmark by Industry Sector Benchmarking requires collecting a lot of data, and as SHL has already collected much of this data, its clients can quickly focus Read More...
A Look at the Buzz in HR Surrounding Today’s “Big” Data Buzzword
Recently, the HR enterprise software community seems to have become interested in big data, evidenced by the fact that big HR vendors like Workday and SumTotal

benchmark gartner  Look at the Buzz in HR Surrounding Today’s “Big” Data Buzzword Recently, the HR enterprise software community seems to have become interested in big data, evidenced by the fact that big HR vendors like Workday and SumTotal are talking about big HR data . Workday states that Workday Big Data Analytics collects data from multiple sources (within and outside of the Workday system) to provide insights to finance and HR managers and executives. Similarly, SumTotal points out that its system is able to Read More...
Analyst / SCT Share Vision at SCT User Conference
The SCT User Conference featured industry analysts from Gartner Group, AMR Research and Meta Group each sharing its vision for the future of enterprise systems

benchmark gartner  / SCT Share Vision at SCT User Conference Analyst / SCT Share Vision at SCT User Conference P. Catz - May 21, 2001 Event Summary The SCT User Conference, held in Toronto featured industry analysts from Gartner Group , AMR Research and Meta Group each sharing their vision for the future of enterprise systems with the audience. Customers, in special interest groups and in presentations discussed their success with SCT's products. SCT showed both their existing product set plus their vision for the Read More...
Export Operations & Compliance Benchmark Report: Going Global with Regulatory Reform
This second annual benchmark study covers U.S. export operations and compliance. The survey covered export regulatory reform, operations management practices

benchmark gartner  Operations & Compliance Benchmark Report: Going Global with Regulatory Reform This second annual benchmark study covers U.S. export operations and compliance. The survey covered export regulatory reform, operations management practices, organizational structure, compliance policies, and export management technology. This year’s study looks at the impact of going global with export control reform. Read More...

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