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Great Plains: Strong Channel and Microsoft focus for Dynamic(s) Growth
Great Plains has established very strong branding and penetration within the Small-to-Medium Enterprises (SME) segment of the ERP market, with a large and loyal

benchmark great plains  higher than the industry benchmark of 23%, while the sales revenue per S&MA employee of $428,000 is one of the lowest (See Fig. 4). These figures are unexpected for a company that sells through its strong affiliate channel, and MAPICS would be the perfect example of a success in this regard. Remain committed to the introduction of new product features/enhancements (e.g. multi-site and process manufacturing capabilities, a wider choice of international languages) and to enhancing Business Intelligence Read More...
Business Performance Management
Business performance management (BPM) enables organizations to translate strategies into plans, monitor execution, and provide insight needed to manage and improve financial and operational perf...
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Documents related to » benchmark great plains


How to Choose a Hosted CRM Application for SMBs
While virtually all hosted customer relationship management (CRM) applications support sales force automation, marketing campaign management, and customer

benchmark great plains  Converting Data to Profits Benchmark Report, December 2005) Where’s the Business Value? SAP and Sage CRM solutions both offer hybrid mid-market CRM models, providing customers freedom of choice as well as a clear migration path. End-users that require a rapid initial deployment, and intend to migrate to an on-premise CRM solution to manage the customer lifecycle comprehensively—from contact to lead to order through delivery—will find value in this delivery model. Although both companies offer Read More...
SSA: Evolving into systems integrator to survive
SSA's Portfolio strategy is to surround its core ERP products with best-of-breed 3rd party enterprise applications and provide system integration services and

benchmark great plains  at least the industry benchmark of 44%, considering the Company's intention to significantly increase its service revenues in the future. User Recommendations Mid-market companies (with $30M-$800M) in revenue within the following industries: automotive supply, consumer packaged goods, food & beverage, industrial products, and pharmaceutical, may want to put SSA on its long list for ERP selection, due to its strong functionality and expertise in these respective vertical markets. We strongly advise any Read More...
Great Plains' eEnterprise Solution 'N Sync with Microsoft's New Platforms
Great Plains announced that its eEnterprise solution scales considerably better on Microsoft SQL Server 2000 in comparison to Microsoft's SQL Server 7.0.

benchmark great plains  of Microsoft's .NET platform. Benchmark tests of eEnterprise Sales Order Processing (SOP) showed the ability to process 75,000 sales order items through the system in less than one hour while only utilizing 45% of the server's capacity. In a Transaction Entry Test crossing all eEnterprise financial applications, 140,000 financial transactions were processed in less than one hour with an average response time of 1.2 seconds. The increased throughput allowed eEnterprise to scale to 2,400 concurrent users. Read More...
Navision Enhances Its e-Vision And Looks To Expand Vertically - Part 3: Challenges & User Recommendations
As the current market trend is towards vendors that can provide well-rounded but vertically focused solutions for medium-sized companies, Navision seems to have

benchmark great plains  While the above cited benchmark figures are impressive, users should inform themselves about the real-life system performances at equivalent reference sites rather than to rely on the data produced within laboratory-style experimental conditions. Potential clients should conduct thorough research on vertical focus, available resources and reference sites of a regional NSC. Current users contemplating a sound CRM solution should be pleased with what is becoming available soon ( Siebel Connector ) bearing Read More...
The Insider’s Guide to Great Customer Service on the Web
Companies that provide superlative service keep their customers satisfied and loyal. It’s particularly important to deliver great customer service on the web

benchmark great plains  Insider’s Guide to Great Customer Service on the Web Companies that provide superlative service keep their customers satisfied and loyal. It’s particularly important to deliver great customer service on the web—which is why great web self-service should be a company’s top priority. Unfortunately, many executives who would have a heart attack if their call centers were unresponsive don't show the same concern about having an unresponsive web site. Read More...
Outbound Email Security and Content Compliance in Today's Enterprise
E-mail is one of the most important communication mediums. However, its ubiquity has exposed enterprises to a wide variety to new risks. While a great deal is

benchmark great plains  Email Security and Content Compliance in Today's Enterprise E-mail is one of the most important communication mediums. However, its ubiquity has exposed enterprises to a wide variety to new risks. While a great deal is known about inbound message-borne threats, such as spam and viruses, relatively little attention has been paid to outbound e-mail content. This annual survey examines the level of concern in organizations; the technologies used to mitigate risk; and the state of e-mail-related Read More...
Benchmark Study - Embarcadero Technologies, Inc. CM/Data Competitive Analysis
Competitive testing analysis is a vital part of designing, evaluating, and marketing hardware and software products. National Technical Systems (NTS) tested two

benchmark great plains  Study - Embarcadero Technologies, Inc. CM/Data Competitive Analysis Competitive testing analysis is a vital part of designing, evaluating, and marketing hardware and software products. National Technical Systems (NTS) tested two change management systems, measuring how quickly each compares selected datasets. Find out which solution proved to be twice as fast as the other in a local area network (LAN), and almost 24 times faster in a wide area network (WAN) environment. Learn more. Read More...
Microsoft And Great Plains - A Friendship That Turned Into A Marriage
Software giant Microsoft treated itself with a $1.1B Christmas present; it announced an agreement to acquire its long-term partner Great Plains Software, a

benchmark great plains  And Great Plains - A Friendship That Turned Into A Marriage Microsoft And Great Plains - A Friendship That Turned Into A Marriage P.J. Jakovljevic - January 16, 2001 Event Summary On December 21, Microsoft Corporation (NASDAQ: MSFT), the world's largest software provider, announced it reached an agreement to acquire Great Plains Software Incorporated (NASDAQ: GPSI), a leading supplier of mid-market business applications. The acquisition should create new opportunities for Microsoft and Great Read More...
Microsoft to Add
Microsoft's Encore acquisition should bring the two former partners' complementary product offerings even closer together and should widen opportunities within

benchmark great plains  to Add Encore Functionality to MBS Great Plains 8.0 Part Two: Market Impact Market Impact On April 27, Microsoft Corporation 's (NASDAQ: MSFT) Microsoft Business Solutions ( MBS ) division announced the acquisition of accounting products from a Winnipeg, Manitoba, Canada-based vendor Encore Business Solutions , Inc . that could be critical to the success of customers and partners in the public sector. The acquisition includes Encore's not-for-profit accounting products and the inter-company Read More...
Export Operations & Compliance Benchmark Report: Going Global with Regulatory Reform
This second annual benchmark study covers U.S. export operations and compliance. The survey covered export regulatory reform, operations management practices

benchmark great plains  Operations & Compliance Benchmark Report: Going Global with Regulatory Reform This second annual benchmark study covers U.S. export operations and compliance. The survey covered export regulatory reform, operations management practices, organizational structure, compliance policies, and export management technology. This year’s study looks at the impact of going global with export control reform. Read More...
7 Essential Tips to Ensure Success with Requirements Management
Whatever you’re building, your company’s success relies on your development team’s success. The path to building great software is through requirements

benchmark great plains  Essential Tips to Ensure Success with Requirements Management Whatever you’re building, your company’s success relies on your development team’s success. The path to building great software is through requirements management. Companies that embrace this concept experience fewer errors and frustration, faster planning and development cycles—and they’re able to deliver higher quality products. Learn about seven essential tips for success with requirements management. Read More...
4 Things You Should Think of Before Going Postal on Customer Service
We’ve all had bad experiences with customer service yet we still expect them to be great each time we call. I’m not saying that we should expect the worst, but

benchmark great plains  Things You Should Think of Before Going Postal on Customer Service We’ve all had bad experiences with customer service yet we still expect them to be great each time we call. I’m not saying that we should expect the worst, but maybe we should think of the following things before getting angry, frustrated, or homicidal (as someone said at the CRMe10 conference yesterday ): • The customer service representative is not the owner of the company and most of the time follows the instructions he or she Read More...

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