-
Abstract:
Amdocs recently announced a complete revamp of its marketing philosophy and its offering to its customers, which it believes
to be the most important shift since the company's initial public offering in 1998. (...)
Excerpt related to
benchmark service:
Amdocs recently announced a complete revamp of its marketing philosophy and its offering to its customers, which it believes
to be the most import...
Published:
2005-08-04
-
Abstract:
To many executives, health insurance cost increases are as predictable as death and taxes. That’s why best-in-class organizations
are embracing strategies which optimize benefit cost per employee. To succeed, these companies focus on wellness programs,
clear communications about benefits choices, and b (...)
Excerpt related to
benchmark service:
Benefits Management Benchmark: Technology Automation and Employee Self-service. Source:
Infor. Document Type: White Paper Description ...
Published:
2010-03-11
-
Abstract:
Most businesses today depend on their own IT departments to satisfy corporate governance objectives and meet increasing customer
demand. Unfortunately, many have failed to clearly demonstrate to themselves—and to their customers—that they are truly managing
their business. Only when the IT department (...)
Excerpt related to
benchmark service:
... IT department understands what the business wants can it benchmark itself and ...
Give Your Business What It Wants: Implementing Continual Service Improvement with ...
Published:
2010-03-11
-
Abstract:
This article describes the unique challenges of the service supply chain, provides a framework for understanding the service
management decision hierarchy, and highlights the dramatic value proposition available to companies that deploy advanced service
strategies and decision-support tools to address th (...)
Excerpt related to
benchmark service:
This article describes the unique challenges of the service supply chain, provides a framework for understanding the service
management decision h...
Published:
2004-06-22
-
Abstract:
Mid-market CFO Benchmark Survey: The Changing Face of Sales and Use Tax Compliance. Read IT Information Associated with Tax
Compliance. When it comes to transaction tax management, midsized companies haven’t much choice. They can either stay the
course—increasingly complex and risky—or they (...)
Excerpt related to
benchmark service:
Mid-market CFO Benchmark Survey: The Changing Face of Sales and Use Tax Compliance. Read IT Information Associated with Tax
Compliance. When it com...
Published:
2010-03-11
-
Abstract:
Standard Benchmark on Hewlett-Packard ProLiant Servers. Get Information and Other Software to Define Your Evaluation Related
to Standard Benchmark on Hewlett-Packard ProLiant Servers. In August 2006, Microsoft conducted a Microsoft Dynamics AX 4.0
standard distribution benchmark to measure the performance (...)
Excerpt related to
benchmark service:
Standard Benchmark on Hewlett-Packard ProLiant Servers. Get Information and Other Software to Define Your Evaluation Related
to Standard Benchmark ...
Published:
2010-03-11
-
Abstract:
If service parts and service personnel management are well managed, manufacturers can significantly improve their profits
from service operations. This will lead in turn to significant overall profit margins. (...)
Excerpt related to
benchmark service:
If service parts and service personnel management are well managed, manufacturers can significantly improve their profits
from service operations....
Published:
2006-08-15
-
Abstract:
Vendors love to quote benchmarks in their product literature, press releases, and any place they think someone will use the
numbers to make a buying decision. But what do the benchmarks mean, and which ones really matter? (...)
Excerpt related to
benchmark service:
Vendors love to quote benchmarks in their product literature, press releases, and any place they think someone will use the
numbers to make a buyi...
Published:
2002-06-10
-
Abstract:
Georg Fischer, a global provider of fluid-handling systems, was using a simple database to manage customer contact information.
But the company couldn’t effectively track the progress of customer relationships, opportunities, and projects, and so key
data was often lost. By implementing an integrated e (...)
Excerpt related to
benchmark service:
Case Study: Georg Fischer’s CRM Investment Improves Transparency and Customer Service. Source: Maximizer
Software. Document Type ...
Published:
2010-03-11
-
Abstract:
The Advanced Sourcing & Negotiation Benchmark Report. Download Technology Research Reports about The Advanced Sourcing
& Negotiation Benchmark. The wave of e-sourcing that began a decade ago resembled a “crash diet:” it had an immediate
and noticeable effect on enterprises. Today’s challenge (...)
Excerpt related to
benchmark service:
The Advanced Sourcing & Negotiation Benchmark Report. Download Technology Research Reports about The Advanced Sourcing
& Negotiation Benchm...
Published:
2010-03-11
-
Abstract:
Software-as-a-service solutions are emerging to address almost every business application need considered "mission critical"
including financials and accounting, asset management, and human capital management applications to supply chain management
and channel management solutions. (...)
Excerpt related to
benchmark service:
Software-as-a-service solutions are emerging to address almost every business application need considered "mission critical"
including financials ...
Published:
2007-01-15
-
Abstract:
Your Challenge: Get Decision Makers' Approval for Service and Maintenance Application. Specific, Measurable, Achievable, Relevant
and Time-Bound. If you’re not using a service and maintenance application, you may have reached the point where manual systems
no longer support the pace of business. Where t (...)
Excerpt related to
benchmark service:
Your Challenge: Get Decision Makers' Approval for Service and Maintenance Application. Specific, Measurable, Achievable,
Relevant and Time-Bound. I...
Published:
2010-03-11
-
Abstract:
Software-as-a-service solutions are emerging to address almost every business application need considered "mission critical"
including financials and accounting, asset management, and human capital management applications to supply chain management
and channel management solutions. (...)
Excerpt related to
benchmark service:
Software-as-a-service solutions are emerging to address almost every business application need considered "mission critical"
including financials ...
Published:
2007-01-15
-
Abstract:
Recession? Steal Market Share by Increasing Customer Service!Secure Documents and Other Dynamic System to Use In Your Organization
of Steal Market Share by Increasing Customer Service. During a recession, don’t follow the cost-cutting crowd. Of course,
be frugal, but in areas that don’t touch the cust (...)
Excerpt related to
benchmark service:
Recession? Steal Market Share by Increasing Customer Service!Secure Documents and Other Dynamic System to Use In Your Organization
of Steal Market ...
Published:
2010-03-11
-
Abstract:
Hardware maintenance can represent a significant information technology cost, but options for managing that cost exist.
If you analyze hardware maintenance from an enterprise perspective, you will identify those options and ensure the cost-effective
delivery of those services. (...)
Excerpt related to
benchmark service:
Hardware maintenance can represent a significant information technology cost, but options for managing that cost exist. If
you analyze hardware m...
Published:
2000-10-24
-
Abstract:
This is an examination of Pronto Software's ERP solution. By looking at how areas where the Pronto product fulfills a large
portion of selection criteria, companies can determine if it is worthwhile to pursue a relationship with Pronto. We ask the
question, all things being equal, which modules contribut (...)
Excerpt related to
benchmark service:
This is an examination of Pronto Software's ERP solution. By looking at how areas where the Pronto product fulfills a
large portion of selection c...
Published:
2003-04-11
-
Abstract:
Choosing a Solution for Web-Filtering: Software, Appliance, Managed Service?. Find Free Strategy and Other Solutions to Define
Your Project Implementation In Relation To Web-Filtering. There are three types of web security solutions: software-based,
appliance-based, and managed services. Each needs to be (...)
Excerpt related to
benchmark service:
Choosing a Solution for Web Filtering: Software, Appliance, Managed Service? Source: Symantec. Document Type:
White Paper Description ...
Published:
2010-03-11
-
Abstract:
This is an examination of Metasystems ERP solution. Companies can begin determining if it is worthwhile to pursue a relationship
with Metasystems by considering selection criteria, which are most supported by the vendor. We ask the question, all things
being equal, which modules contribute the most to th (...)
Excerpt related to
benchmark service:
This is an examination of Metasystems ERP solution. Companies can begin determining if it is worthwhile to pursue a relationship
with Metasystems ...
Published:
2003-06-16
-
Abstract:
IBM has just released benchmark results for its mid-range Unix server, the RS/6000 M80, showing it to be a top performer
in transaction processing and Web serving. (...)
Excerpt related to
benchmark service:
IBM has just released benchmark results for its mid-range Unix server, the RS/6000 M80, showing it to be a top performer in
transaction processing...
Published:
2000-06-21
-
Abstract:
IBM’s Intel-based Netfinity servers currently hold third place in the server wars with Dell and Compaq. What are their chances
for improving their position? (...)
Excerpt related to
benchmark service:
... enhanced when Dell Computer selected IBM in 1999 as their primary customer service provider
... IBM's superior benchmark numbers came with a hefty price tag attached ...
Published:
2000-05-15