The need for business intelligence (BI) is real for all enterprise software users. It is rare to find a user who feels they get the information they need from their enterprise software system and even those who do want more. The need is not just reporting; they need business monitoring, analysis, an understanding of why things are happening. They need diagnostic tools.
benefits of analytical skills
Many customers certainly see benefits in the relationship with a boutique BI vendor. The industry focus, shown in the products and the human knowledge and experience , of both the enterprise and BI vendors increases the value of the resulting system. What issues should customers investigate if their enterprise software vendor follows this strategy? If other data, such as CRM, SCM, spreadsheets, etc., must be included in the total BI solution, does the boutique vendor provide the tools and services