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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 benefits of crm architecture to sales productivity


CRM Without Workflow Is Not CRM: How to Maximize Sales and Service Productivity
Since there are multiple vendors offering hosted customer relationship management (CRM) applications, the buyer’s toughest decision is finding a vendor that

benefits of crm architecture to sales productivity  multimillion-dollar CRM deployments. The benefits of Workflow are well documented. Three primary benefits stand out: Lower costs Improved productivity Faster processing times that come with the automating your business processes. You may have heard similar statements before. However, in this paper, you'll learn the difference that a true workflow engine delivers to help you fully maximize your company's investment in hosted CRM. Truth be told, CRM alone is not enough as not all CRM providers have a real w

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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8 CRM Essentials: An Executive Guide to the Must-have Elements of Every Successful CRM Initiative


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The Nine Substantial Benefits of Software-as-a-service Business Intelligence


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CRM Success for Fast Growing Companies: What Every Small and Midsized Business Needs to Know


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How to Make People More Willing to Share Knowledge in Their PLM Environment


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Compiere ERP & CRM


Compiere is an open source ERP software application with fully integrated CRM software solutions. The firm provides a comprehensive solution for small and medium enterprises (SMEs) in distribution and service on a global basis and covers all areas from customer management and supply chain to accounting. Compiere Open Source ERP & CRM especially supports service and distribution (retail and wholesale) industries with an integrated web store, covering material management, purchasing sales, accounting, and customer relations management.

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Putting “Big Company” Strategies to Work for Small to Midsized Businesses


In today’s economy, small businesses’ primary differentiator is service. If systems are down, then customer service levels are down too, ultimately hurting the business and the bottom line. This can make giving up control over critical IT systems daunting. However, surveys show that 55 percent of large companies plan to increase their IT spending with external service providers. Find out what they know that you don’t.

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