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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 benefits of cross selling of banking products


The Wizardry of Business Process Management - Part 3
Part 1 of this blog series provided a lengthy discussion about business process management’s (BPM's) necessary parts and parcels, and the software category’s

benefits of cross selling of banking products  and quality alerts. The benefits of such intent-driven user experience are that it eliminates the CSR’s guesswork, since the system analyzes information on the customer history, coverage, value, prior interactions, etc., as well as the insurance provider’s business goals to determine the best course of action. Furthermore, CSRs benefit from improved effectiveness and efficiency, since the SmartBPM suite guides the agent through the interaction process and delivers the appropriate scripts, process

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Emptoris "Procures" Zeborg's Spend Management Expertise Part Three: Challenges and User Recommendations


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Achieving Growth: New Accounts versus Up-selling to Existing Accounts


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Customer Life Cycle Solutions: Strategic Alliances, Challenges, & User Recommendations


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WorkWise's eWarehouse provides Groschopp with added control of the entire life cycle of its inventory


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Vendor Analysis: Kaspersky Anti-Virus Products Examined


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benefits of cross selling of banking products  Analysis: Kaspersky Anti-Virus Products Examined Vendor Analysis: Kaspersky Anti-Virus Products Examined Featured Author - Laura Taylor - November 23, 2002 Executive Summary Kaspersky Labs is no newcomer to anti-virus products. Headquartered in Moscow, Russia, with offices in Pleasanton, California and Cambridge, England, Kaspersky Labs has successfully branded itself as a leader in multi-platform anti-virus products. Though many IT decision makers neglect to protect their UNIX systems from viruses, Read More

Chatsworth Products, Inc.


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Benefits of Global Product Development


Find out in benefits of global product development.

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benefits of cross selling of banking products  Dollars and Sense of Web Identity Management: How SaaS Cuts the High Costs of Web Access and SSO by 75 Percent IT infrastructure software has a well-established track record for experiencing frequent cost overruns and missed deadlines. Expensive software and extensive customization are the key contributors to increasing identity management costs to four or five times more than the price of the initial identity software license. Learn how software as a service (SaaS) can reduce the cost and complexity Read More

Case Study: Scranton Products




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Evolving Business Application Preferences, Part 1: Best-of-breed or Suite?


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benefits of cross selling of banking products  Business Application Preferences, Part 1: Best-of-breed or Suite? Do executives prefer to purchase business applications as part of an integrated suite or as part of a best-of-breed approach? Are there differences by software category? By region? By company size? How have these preferences changed over time? What are the implications for users and vendors of business applications? Get the answers to these and other questions in this Strategic Perspective from Saugatuck Technology. Read More

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benefits of cross selling of banking products  can lead to significant benefits. Explore the value of technology decisions that support and maintain infrastructure-wide interoperability with regard to your data management solutions. Read More

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benefits of cross selling of banking products  Experience Management: The Value of Moments of Truth Customers perceive value based on the experiences they receive—and many big-name companies have tuned into this because they’ve made a connection with customers that transcends the basic functional value they offer. In this first part of a two-part series, learn how traditional customer relationship management (CRM) has often failed in this respect, and how managing customer experiences can drive your revenues. Read More

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