-
Abstract:
In successful contact centers, top agents provide a superior experience for customers and ultimately help grow revenue for
a company. How does your contact center stack up to the competition? Are you doing all you can to run a high-performing contact
center that keeps customers happy and builds long-term (...)
Excerpt related to
best survey:
Best Practices for Improving Performance in Your Contact Center. ... Download <strong>Best
Practices for Improving Performance in Your Contact Center</strong>. ...
Published:
2011-05-17
-
Abstract:
You'll find it in the aberdeen report. business intelligence for the small to medium-sized business. (...)
Excerpt related to
best survey:
... Based on survey results from almost 650 end-user organizations, this report focuses
on the approaches and best practices of SMBs that have achieved the ...
Published:
2010-03-11
-
Abstract:
Click here to download your free pdf copy of TEC best practices for software selection. (...)
Excerpt related to
best survey:
Survey Shows TEC Clients Have More Successful IT Implementations. ... Your best
bet is usually to tap into the knowledge and expertise of people experienced in ...
Published:
2010-03-11
-
Abstract:
Two-thirds of the 400 survey participants in a 2007 Aberdeen report about inventory management place a high priority on working
capital optimization. Many companies are reconsidering their business strategies, including implementing appropriate technology
platforms that help automate supply chain process (...)
Excerpt related to
best survey:
... Capital: Best Practices for Reducing Inventory. Source: Demand Solutions. Document Type:
White Paper Description: Two-thirds of the 400 survey participants in a ...
Published:
2010-03-11
-
Abstract:
In 2011, 1,923 participants from 17 countries responded to a survey on enterprise resource planning (ERP) user satsifaction.
Download this summary report to learn their motivations for implementing a new ERP system, the objectives they were pursuing,
the main problems they experienced during implementati (...)
Excerpt related to
best survey:
ERP User Satisfaction Survey: Summary. Source ... barometer. Download <strong>ERP
User Satisfaction Survey: Summary</strong>. Comments: ...
Published:
2011-12-15
-
Abstract:
As companies try to escape the effects of the 2009 recession, a barrier to business growth is maintaining profitable long-term
relationships with customers. This Aberdeen Analyst Insight explores how top-performing companies are capturing, integrating,
managing, measuring, and acting on customer data thr (...)
Excerpt related to
best survey:
Best-in-class Marketers Drive Enhanced Customer Loyalty. ... Download <strong>Best-in-
class Marketers Drive Enhanced Customer Loyalty</strong>. Comments: ...
Published:
2010-09-01
-
Abstract:
The name Omnify Software may hardly come to mind when one thinks of the product lifecycle management (PLM) leaders, but that
might change down the track (...)
Excerpt related to
best survey:
The name Omnify Software may hardly come to mind when one thinks of the product lifecycle management (PLM) leaders, but that
might change down the...
Published:
2009-02-20
-
Abstract:
For the second year, Symantec’s SMB Disaster Preparedness Survey revealed that small to medium businesses (SMBs) are not
taking disaster preparedness for their computer and networking systems as seriously as they should. Most SMBs don’t take action
to prepare for disasters until after they have exper (...)
Excerpt related to
best survey:
Symantec 2011 SMB Disaster Preparedness Survey: Global Results. ... Download <strong>Symantec
2011 SMB Disaster Preparedness Survey: Global Results</strong>. ...
Published:
2011-06-06
-
Abstract:
Companies still struggle to close the gap between strategy and day-to-day operational decisions, particularly when they over-complicate
planning with practices delving too deeply into their business. A key issue is thus the consolidation of actuals into planning,
and the visibility of details for specifi (...)
Excerpt related to
best survey:
Global Planning Survey: Operations and Strategy—Who Wins? ... Download <strong>Global
Planning Survey: Operations and Strategy—Who Wins?</strong>. Comments: ...
Published:
2010-03-11
-
Abstract:
Oil and gas companies have numerous information systems, each churning through vast amounts of data to support business decisions.
Successful management of these information systems is not simply a case of keeping the systems running and providing suitable
backup mechanisms. It also includes the adoption (...)
Excerpt related to
best survey:
Oil and Gas: Upstream Data and Information Management Survey. ... Download <strong>Oil
and Gas: Upstream Data and Information Management Survey</strong>. Comments: ...
Published:
2011-07-29
-
Abstract:
Running and Optimizing IT: a Best-practice Approach. Find Free Strategy and Other Solutions to Define Your Systems Implementation
In Relation To Best Practices and IT Optimization. IT has long been one of the best ways to address business challenges. Yet
significant obstacles at the level of IT infrastruc (...)
Excerpt related to
best survey:
Running and Optimizing IT: a Best-practice Approach. Find Free Strategy and Other Solutions to Define Your Systems Implementation
In Relation To Be...
Published:
2010-03-11
-
Abstract:
As organizations prepare for a radio frequency identification (RFID) implementation, they often don't understand the preliminary
work necessary to begin the project. The importance of a site survey can influence the success or failure of an RFID project. (...)
Excerpt related to
best survey:
As organizations prepare for a radio frequency identification (RFID) implementation, they often don't understand the preliminary
work necessary to...
Published:
2007-09-07
-
Abstract:
Mid-market CFO Benchmark Survey: The Changing Face of Sales and Use Tax Compliance. Read IT Information Associated with Tax
Compliance. When it comes to transaction tax management, midsized companies haven’t much choice. They can either stay the
course—increasingly complex and risky—or they (...)
Excerpt related to
best survey:
Mid-market CFO Benchmark Survey: The Changing Face of Sales and Use Tax Compliance. Read IT Information Associated with Tax
Compliance. When it com...
Published:
2010-03-11
-
Excerpt related to
best survey:
... Take the survey now. ... ERP Systems Live in the Real World Your ERP
system is built around industry best practices, but the ERP system operates in a real-world ...
Published:
2011-02-17
-
Abstract:
Master Data Management: Extracting Value from Your Most Important Intangible Asset. Secure Documents and Other Software Program
to Use In Your Complex System and Your Master Data Management. In a 2006 SAP survey, 93 percent of respondents experienced
data management issues during their most recent project (...)
Excerpt related to
best survey:
... The vast majority (93%) of respondents in a 2006 ASUG/SAP Best Practices survey
of the Americas' SAP Users' Group (ASUG) experienced data management issues ...
Published:
2010-03-11
-
Abstract:
So we'd like you to take a moment to answer five questions about the changes and challenges currently facing higher education
institutions. (...)
Excerpt related to
best survey:
... Simply click here to complete the 5-question survey and qualify for your ...
dedicated to helping organizations research and select the best enterprise software ...
Published:
2011-04-05
-
Abstract:
So we'd like you to take a moment to answer five questions about the changes and challenges currently facing higher education
institutions. (...)
Excerpt related to
best survey:
... Simply click here to complete the 5-question survey and qualify for your ...
dedicated to helping organizations research and select the best enterprise software ...
Published:
2011-05-31
-
Abstract:
Support and maintenance (S&M) contracts mean very different things to vendors and to users. With user enterprises' growing
awareness of how these S&M agreements affect their bottom lines, vendors need to reassess their pricing and value proposition
strategies. (...)
Excerpt related to
best survey:
Support and maintenance (S&M) contracts mean very different things to vendors and to users. With user enterprises'
growing awareness of how these ...
Published:
2007-03-30
-
Abstract:
Best Practices of the Best-run Sales Organizations: Sales Opportunity Blueprinting. Find Free Platform and Other Solutions
to Define Your Performance In Relation To Best Practices of the Best-run Sales Organizations. To move your sales team to the
next level, you need to find answers to several questions. (...)
Excerpt related to
best survey:
Best Practices of the Best-run Sales Organizations: Sales Opportunity Blueprinting. Find Free Platform and Other Solutions
to Define Your Performan...
Published:
2010-03-11
-
Abstract:
This report was drawn from a series of six webinars that Comview commissioned from the fall of 2009 to spring 2010. The material
presented here is like a “greatest hits.” It includes some of the most popular best practices for managing mobile telecom
services. It also includes significant new additio (...)
Excerpt related to
best survey:
... most popular best practices for managing mobile telecom services. It also includes significant
new additions. The new material comes from updated survey data ...
Published:
2010-06-02