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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 better bank client relationship ppt


How 5 Companies Increased Revenue and Profitability with Leadership and Customer Relationship Management Software
Small to medium businesses (SMB) want to stay competitive, increase revenue, and remain profitable at the same time. This can be a challenge. Whether companies

better bank client relationship ppt  and Tech Support to better serve customers and improve efficiency Conclusion In an effort for companies to stay competitive and grow their businesses, successful small and medium-sized businesses are challenging the status quo in their organizations and empowering front-line employees with the information they need to serve and satisfy customers. To enable employees to focus on customers, companies are turning to a leading CRM software tool, Maximizer Enterprise, which integrates sales and account

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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Oracle Enhances Its Virtual Desktop Client Solutions for Mobile Devices


With the release of Oracle Virtual Desktop Client 1.2 for Tablets, Oracle will be making available a new set of features to provide support for Android, in addition to the support it already provides for iPad, Windows, Linux, and Mac OS X, to better support corporate client bring-your-own-device (BYOD) initiatives. The new offering has features to support faster connection and higher screen

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Salentica AdvisorDesk: Customer Relationship Management (CRM) Competitor Analysis Report


This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria.

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New Contours for Bank Branches as Customers Get Digitally Savvy


The emerging class of digitally savvy bank customers, including small and midsized businesses, increasingly wants to use bank branches for sophisticated financial advice, support, and products--as opposed to conventional transactions such as cashing pay checks. This white paper, produced jointly by Knowledge@Wharton and Wipro Technologies, captures the emerging business models for bank branches. It is based on comprehensive, globally conducted customer surveys, as well as interviews with Wharton faculty and Wipro executives.

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Integrating Customer Relationship Management and Service Resolution Management


The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies need to rely more on inbound (customer-generated) calls than on outbound telemarketing efforts.

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Seeing the Big Picture: Better Business Decisions through IT


And you can find out how in the TEC report seeing the big picture: a corporate guide to better decisions through it.

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virtual Supplier Relationship Management


VITG’s virtual Supplier Relationship Management (vSRM) enables companies to manage orders by communicating electronically with their suppliers. It consolidates procurement activities, and gives suppliers real-time data. Among the features offered by vSRM are supplier performance dashboards, reports, and analysis. It is compatible with different ERP solutions, including Adonix, Ariba, JDH, Lumber Track, Oracle/PeopleSoft, and P21.

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Supplier Relationship Management (SRM) Software Evaluation Report


Criteria in this Software Evaluation Report pertain to managing supplier, manufacturer, wholesaler, retailer, and customer business processes. Addressing demand management, warehouse management, international trade logistics, transportation execution, and many other issues for a complete solution, this Software Evaluation Report will support your evaluation of an SCM suite.

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Forecast Less and Get Better Results


Forecasting and planning conventions dictate that planning far into the future is a necessity. But is long-term planning really the most productive way to organize your business? No, not really. Detailed forecasts and plans are needed only inside the “planning time fence”—a critical period for acquiring specific components and building certain products—and for many companies, only four to eight weeks into the future.

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Applying the Power of Social Networks to Customer Relationship Management (CRM)


Customer relationship management (CRM) is rapidly morphing from a customer management model to one of customer engagement. Social networks, podcasts, blogs, and wikis are enabling customers to become advocates, and not simply the targets they were in the traditional CRM process. The same techniques are also being used within the CRM industry itself to create a content-rich, social media environment for CRM professionals. Find out what these sweeping changes mean to businesses and CRM professionals alike, as TEC research director Wayne Thompson sits down with Paul Greenberg and Bruce Culbert of BPT Partners, a leading CRM consulting firm.

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TCO of On-Demand Applications Is Significantly Better for SMBs and Mid-Market Enterprises


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