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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 big 4 accounting firms statistics


The (Underappreciated) Value of B2B Pricing Software
Conventional wisdom would suggest that pricing, as a key component of a business’s financial performance, is a critically important discipline within any

big 4 accounting firms statistics  and they are not big customer advocates (i.e., most salespeople just want to sell something—they don’t necessarily have the customer’s best interests at heart). To change the mindset of reasonable sales personnel requires thoroughly educating them to explain why consistent, scientific, customer segmentation–based pricing is in their best interests in the long run.  Traditionally, high-performance enterprises that have deployed B2B pricing management/optimization tools have been unwilling to

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

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How to Outsell the Competition: The Benchmarking Edge for Successful Sales Execution


Benchmarking is a process where companies compare their performance over time against their competition. In doing so, they can identify where their strengths lie and where improvement may be needed. The point of benchmarking is to focus on areas that will yield the best return. For companies to succeed in their benchmarking efforts and gain a sustained competitive advantage, five key steps should be considered.

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Six Sigma for IT Service Level Management


Industry analysts, Enterprise Management Associates (EMA), recently conducted research to understand how widespread the acceptance of Six Sigma is for managing IT service quality. This research, which was targeted primarily at enterprises, showed that 65 percent of those surveyed acknowledge the relevance of Six Sigma for IT-based service management. While many IT organizations have yet to adopt Six Sigma for service management, 80 percent stated that they have plans to do so. This research suggests there is a growing interest in Six Sigma.

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New-world Value: The Strategic Impact of Business Application Suites in Today’s Corporate Environment


The concepts of return on investment (ROI) and total cost of ownership (TCO) have been used for decades in enterprise evaluations of IT investments, including enterprise resource planning (ERP) systems. However, with the emergence of important new technological advances, executives are now expanding these traditional formulas to account for new opportunities. Learn more about their new methods for measuring ERP value.

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Enterprise Phone Systems Buyer’s Guide


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8 Rules for Investing in a New Accounting System


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WineDirect Acquires Winery Accounting and POS Provider


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Microsoft Azure Gets into Big Data and IoT


Microsoft has announced new and enhanced Microsoft data services related to handling big data (especially data streams) and the Internet of Things (IoT).

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What’s the Big Deal with Big Data?


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Infor's Big Data Cloud in the Sky


At the recently held Inforum 2013 conference, many ears pricked up at the announcement of Infor Sky Vault, a big data initiative that leverages Infor’s ION middleware, micro-vertical expertise, and visually appealing dashboards developed by Infor ION business intelligence (BI) experts and designed by Hook @ Loop, Infor's recently incubated Manhattan-based in-house design agency. Infor Sky Vault is

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Vendor Spotlight: GMS Accounting and Financial Management System


In this spotlight report, TEC Research Analyst Aleksey Osintsev examines GMS Accounting and Financial Management System, which was specifically designed for not-for-profit organizations. Learn all about GMS’s customers and marketing positioning, and how the software addresses the challenges for not-for-profit accounting. Also featured is a high-level overview of GMS Accounting and Financial Management System functionality.

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