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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 big four firms


Making Multi-rater Feedback Work in Professional Services Firms
For many firms, continually moving people to new projects under different leaders is the only possible way to operate. The formal boss on the org chart may only

big four firms  Upward Feedback The second big choice, whether or not to use upward feedback, is a lot simpler than the irst one. Traditionally a boss judges employees, not vice versa. In some organizations it is culturally unthinkable for employees to rate their boss, in others feedback on how to improve is appreciated. The problem with upward feedback is the realistic fear that bosses will take revenge on employees they think are giving them bad feedback. This is handled by making feedback anonymous. However, in some

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

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