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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 big world map


So What’s the Big Deal with Chemicals?
Due to the inherent challenges of the industry, most chemical companies are still unable to profitably respond to highly variable demand, or to execute

big world map  What’s the Big Deal with Chemicals? Originally published - May 10, 2006 For the chemical industry, the last decade has been a rollercoaster ride. Until two years ago or so, sales of everything from petrochemicals to paint were sluggish; inventories all but overflowed the storage tanks, and the pricing power of producers was weak. But a reversal of fortune has almost emptied those tanks, and plants are operating around the clock (and still barely meeting the increased demand). This increased demand is

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

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