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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 bill gates pic


21st Century Fox Hunt - US vs. Microsoft
Next Generation Windows Services? How about Next Generation Microsoft? We outline how the ongoing legal delays will undermine the new Microsoft.NET initiative

bill gates pic  before the Supreme Court. Bill Gates triumphantly announces, in a hastily called press conference that Microsoft has restored liberty and freedom here in the home of our nation. Only four newspapers in the country use headline Judgment Day for Microsoft . August 2001 : Microsoft files motions for Judge Jackson to recuse himself. September 2001 : U.S. Court of Appeals hears recusal motion. Motion is denied later in the month. October 2001 : Testimony begins late in the month regarding remedies. Also,

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CC&B for the Telecommunications Industry RFI/RFP Template

CC&B Core Requirements, Packages, Discounts, and Promotions, Mediation, Retail Rating and Billing, Billing for New Generation Services, Wholesale and Interconnect Billing, Customer Care, Provisioning and Activation, Accounts Receivable, Financial Systems, Reporting, Electronic Bill Presentment and Payment Services, Revenue Assurance, Multinational Requirements, Technical Requirements 

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Customer Bill of Rights eBook


Interactive voice response (IVR) technology allows a computer to interact with customers using voice and dual-tone multi-frequency (DTMF) tones via a keypad.

IVR can be invaluable to an organization, but the customer experience is crucial. Improving the customer experience means an enterprise can improve customer retention, improve customer satisfaction, and increase cross-selling and up-selling.

Download this eBook to learn ten factors that customers should expect and companies need to provide for a successful self-service IVR implementation. They include setting clear expectations, transferring callers correctly, remembering the customer, and respecting callers’ time.

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Insider’s Guide to Buying a Business Phone System


Is your company paying too much for its phone service? If you’re using a big service provider and still making calls over the Public Switched Telephone Network (PSTN—the traditional landline system), it probably is. Did you know you could slash up to 50% off of your company’s phone bill by changing to Voice over IP (VoIP)? In this paper, we’ll discuss what VoIP is, and how it can save your business money if you switch to it.

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BEA Systems Has A Broad Vision For E-Business Infrastructures


BEA Systems and BroadVision are forming a strategic alliance to embed BEA WebLogic Server within BroadVision One-To-One Enterprise. This powerful combination of products from acknowledged market leaders could produce an impressive e-business solution.

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Why Managing BOM Is Such a Big Task


In the discrete manufacturing sector, the bill of materials (BOM) is a fundamental piece of product data that exists throughout the major stages of a product's life cycle. According to Wikipedia, BOM is the term used to describe the raw materials, parts, subcomponents, and components needed to manufacture a finished product. Simply speaking, BOM is just a list of all materials needed to be

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Hitachi Rail Adopts PTC PLM Globally


At the upper-end of the product lifecycle management (PLM) software market, brand new deals are rare, and expanding business with existing customers is much more common. To that end, PTC recently announced that Hitachi, Ltd. Rail Systems has selected the PTC Global Product Development solution based on PTC Windchill PLM technology as its single enterprise platform for global product development throughout its railway vehicle engineering and manufacturing business.

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The Application Server War Escalates


At JavaOne in San Francisco, a battle ensued between BEA Systems CEO Bill Coleman, and Oracle CEO Larry Ellison. In a truly ugly display of how contentious the application server market has become, they argued over whose product was better, faster, cheaper. The keynote was so rife with charges and countercharges that they had to hold an after-keynote press conference to explain themselves.

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Esterline Korry Selects Aras PLM


Aras, a provider of open source product lifecycle management (PLM) software solutions, recently announced that Esterline Korry, a division of Esterline Corporation, a specialized manufacturing company serving principally aerospace and defense markets, has selected Aras as its enterprise PLM platform. Esterline Korry chose Aras Innovator (reportedly over PTC Windchill) for scalability, flexibility,

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MISys


More than 6,000 MISys Manufacturing Systems (MISys) have been sold in over 40 countries. This scalable manufacturing resource planning (MRP) system is designed for small to mid-sized manufacturing companies. MISys handles the needs of make-to-order (MTO), make-to-stock (MTS), repetitive, mixed-mode, discrete, and job shop environments. Functionality includes inventory management, bill of material (BOM) revision control, integrated purchasing, MRP, master production scheduling (MPS), bar coding, serial and lot tracking, shop floor control, rules-based custom product configurator, and job management. MISys can be run locally or via the Internet. The MISys Manufacturing system is integratable with the ACCPAC Accounting Suite.  

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Sinfonia Technology Selects Aras Enterprise PLM


Japan-based Sinfonia Technology, a nearly century-year-old developer and manufacturer of industrial power supply and motion control equipment for multiple industries, selects the Aras Innovator suite for enterprise product lifecycle management (PLM). Get the details from P.J.'s article.

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Vendors Jostle and Profess Economic Stimulus Readiness - Part I


At Deltek’s Insight 2009 user conference last May, the host software vendor did a notable thing. Namely, besides merely putting on an all-too-common multi-day conference chock full of product announcements, functional breakout sessions, and industry best-practice discussions, Deltek decided to fill a market need by convening a separate “track” that was dedicated to

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