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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 bill snyder


New Approaches to Software Pricing
Hearing the complaints of dissatisfied customers, some vendors are developing customer-centric contracts. HarrisData has even gone so far as to draft a Bill of

bill snyder  maintenance alternatives. Software Customer's Bill of Rights Long and painful negotiations may provide some protection for customers, but today's software licenses still fundamentally protect the vendor's rights, and offer little protection of the customer's rights. To further differentiate itself, HarrisData has suggested a Software Customer's Bill of Rights to fundamentally alter the balance of power between software customers and vendors. The Bill of Rights is a result of over thirty years of

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CC&B for the Telecommunications Industry RFI/RFP Template

CC&B Core Requirements, Packages, Discounts, and Promotions, Mediation, Retail Rating and Billing, Billing for New Generation Services, Wholesale and Interconnect Billing, Customer Care, Provisioning and Activation, Accounts Receivable, Financial Systems, Reporting, Electronic Bill Presentment and Payment Services, Revenue Assurance, Multinational Requirements, Technical Requirements 

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Enterprise Impact Simulation - Making It Happen


Before c-commerce bad estimates and unintended impacts were issues businesses managed. Cost and schedule overruns and disruptions to the business caused by IT projects were an internal affair. Not any more. Not when the business participates in a c-commerce alliance. EIS brings a new IT operating model, which will transform IT software development into a true engineering discipline.

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21st Century Fox Hunt - US vs. Microsoft


Next Generation Windows Services? How about Next Generation Microsoft? We outline how the ongoing legal delays will undermine the new Microsoft.NET initiative, as Microsoft goes from being predator in the last century to become this century’s favorite prey.

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Caution! Will A Traditional ERP System Help You Deliver Projects?


Companies who build specifically for a customer have unique requirements that are often not understood or dealt with well by some ERP vendors, particularly in the mid-market, who think that systems designed around volume manufacturing fit everywhere.

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Amdocs Overhauls Its Marketing


Amdocs believes its ICM strategy resonates with its customers, who, facing increased competition and price commoditization, realize that they need to differentiate customers' experiences from the competition, to enhance customer loyalty and increases profitability.

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A CFO's Guide For Managing IT


In the post Y2K era, many companies have turned to the CFO to oversee the IT function with the CIO or head of IT reporting to the CFO. IT may look organizationally like accounting, but the issues a CFO will face in managing IT will be complex and involve an organizational approach that is focused on the unique aspects of managing IT.

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RFID Case Study: HP and Wal-Mart


HP is making strides in complying with Wal-Mart's RFID mandates. This article describes the key lessons learned.

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Meridian Global LMS Gets Recertified


Meridian Knowledge Solutions has participated in Technology Evaluation Centers (TEC) programs since 2007; however, it wasn’t until 2009 that I had the opportunity to meet the folks at Meridian to see what Meridian Global LMS was all about. As part of the TEC Certification process, Meridian demonstrated its learning management system (LMS) product to me during a three-hour session, following a

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Customer Relationship Management Strategies Part Four: Strategies and Case Study


Creating specific CRM strategies means developing measurable goals and calculating your ROI to achieve them. These in addition to a technical framework, sales and marketing strategies, including Internet strategies, and customer satisfaction metrics will create a smooth running CRM machine in your company.

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Business Basics: Unscrubbed Data Is Poisonous Data


Most business software system changes falter--if not fail--because of only a few root causes. Data quality is one of these root causes. The cost of high data quality is low, and the short- and long-term benefits are great.

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AlphaMedica Gets Clean Bill of Health with QuickBooks Enterprise Solutions


The medical marketing agency AlphaMedica, based in New York, New York (US), is a fast-growing business. It needed an accounting system that could keep up with a flurry of activity, generate quick payments and reports, and link smoothly to the in-house systems used to manage the more specialized aspects of its business. For help, it turned to QuickBooks Enterprise Solutions.

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