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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 bill snyder


Customer Relationship Management Strategies Part Four: Strategies and Case Study
Creating specific CRM strategies means developing measurable goals and calculating your ROI to achieve them. These in addition to a technical framework, sales

bill snyder  notification requesting approval and Bill logs into his CRM application, reviews each design, and prints a couple out. Margaret, the Marketing manager, joins Bill and they select a design. Bill clicks the approval button for design #3 and an e-mail is sent to Margaret requesting her approval. After she approves, Bill has a brainstorming meeting with Marketing to update the web site. Curtis, the director of sales and marketing, also receives an e-mail asking to approve the campaign's budget. He looks at

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CC&B for the Telecommunications Industry RFI/RFP Template

CC&B Core Requirements, Packages, Discounts, and Promotions, Mediation, Retail Rating and Billing, Billing for New Generation Services, Wholesale and Interconnect Billing, Customer Care, Provisioning and Activation, Accounts Receivable, Financial Systems, Reporting, Electronic Bill Presentment and Payment Services, Revenue Assurance, Multinational Requirements, Technical Requirements 

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Working Toward Truly Strategic Partnerships


If good partnerships seem to be a rarity, true and lasting relationships that benefit both parties are downright unique. How to avoid a Barney relationship and create a partnership that really works!

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Preparing Yourself for the EHR Mandate in Massachusetts


In a climate of economic crisis, federal and state governments are examining ways to evolve the health care system. One way is to adopt an electronic health record (EHR) system. A bill is in effect in the state of Massachusetts to facilitate EHR implementation in all doctors’ offices and hospitals by 2015. To find out how the EHR bill will affect administrative procedures and practices statewide, read this doctor’s guide.

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The Demo Crime Files!


This article is part of the continuing education all software demonstrators need to ensure their fundamental skills remain sharp. It points out three common “crimes” made in demonstrations, how to recognize them, and suggests alternative approaches.

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Insider’s Guide to Buying a Business Phone System


Is your company paying too much for its phone service? If you’re using a big service provider and still making calls over the Public Switched Telephone Network (PSTN—the traditional landline system), it probably is. Did you know you could slash up to 50% off of your company’s phone bill by changing to Voice over IP (VoIP)? In this paper, we’ll discuss what VoIP is, and how it can save your business money if you switch to it.

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Esterline Korry Selects Aras PLM


Aras, a provider of open source product lifecycle management (PLM) software solutions, recently announced that Esterline Korry, a division of Esterline Corporation, a specialized manufacturing company serving principally aerospace and defense markets, has selected Aras as its enterprise PLM platform. Esterline Korry chose Aras Innovator (reportedly over PTC Windchill) for scalability, flexibility,

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Microsoft Introduces New Consumer Electronics-Plus Era


Don't expect to see this all happen in the year 2000, much software development must occur and standards must be decided upon prior to generic consumer electronic integration.

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Amdocs Overhauls Its Marketing


Amdocs believes its ICM strategy resonates with its customers, who, facing increased competition and price commoditization, realize that they need to differentiate customers' experiences from the competition, to enhance customer loyalty and increases profitability.

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Xperia Executiv Solution Series


The Xperia EXECUTIV Solution Series takes an evolutionary step beyond helping your company run business better, by providing a flexible, targeted approach to solving the most critical issues impacting companies today. Years of customer-driven development have produced an extensive base of functionalities, proven to provide exceptional value and to enable companies to optimize operations and maintain profitability. Xperia matches the exact set of functionalities required to meet a company's most pressing business and technical needs. Morevoer, when needed, it is possible to extend the solution's capabilities to provide even greater value using web technology. Xperia offers a full suite of applications that will run a business seamlessly. The solutions include all aspects of customer service, such as order entry, inventory allocation, credits, returns, invoicing, sales-rep commissions, and quotas. Xperia is a full production suite of applications for the importer as well as the domestic manufacturer; it includes component inventory; purchasing; bill of material (BOM) with product specifications and full cost sheet analysis; planning capabilities (automatic forecasts as well as manual); work-order issue, tracking, and receiving; container creation; vessels; bill of lading; customs; and container tracking and receiving. All the systems are integrated with the financials and create automatic feeds. Xperia offers accounts payable, accounts receivable, general ledger, and letter of credit system as part of the financials. Additional system features include e-mail spooled file capabilities, history, security, and business-to-business (B2B) applications.  

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The Application Server War Escalates


At JavaOne in San Francisco, a battle ensued between BEA Systems CEO Bill Coleman, and Oracle CEO Larry Ellison. In a truly ugly display of how contentious the application server market has become, they argued over whose product was better, faster, cheaper. The keynote was so rife with charges and countercharges that they had to hold an after-keynote press conference to explain themselves.

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An Interview with Saj-nicole Joni (Author of The Third Opinion)


The term The Third Opinion was coined by Clark Clifford, advisor and friend to many US Presidents. One thing is clear to all of us who have been observing business, politics, and life: good advice is hard to get. Ms. Joni bases The Third Opinion on the years of her advisory work with some of the world’s top executives.

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