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Leveraging Technology to Maintain a Competitive Edge During Tough Economic Times -- A Panel Discussion Analyzed Part Two: Business Process Modeling
Business processes must be enabled across the artificial boundaries of disparate applications that must work together to support these business processes. To

billing flowchart  explicitly. Order taking, customer billing, order fulfillment, business partners' interaction, shipping, human resources (HR) management, quality assurance, project management, manufacturing, and so on are all examples of business processes. These processes will embody one of the following: current best practices, unique practices, or next best practices. Furthermore, organizations are increasingly realizing that their business processes are a fundamental source of competitive advantage. Companies Read More...
Customer Care and Billing (CC&B)
Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediat...
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Documents related to » billing flowchart


ROI Case Study: Sterling Commerce and Crowley Maritime
Crowley Maritime, offering a range of services such as shipping and barge towing, needs rapid customer billing and invoicing. The company’s electronic data

billing flowchart  requires the rapid on-boarding, billing, and invoicing of customers, each of which need to complete a variety of different and complex transactions with Crowley. In 2004, the company s EDI transaction volume had increased by 500 percent over the prior five years, and the senior management wanted to ensure that the company would be capable of sustaining this growth rate without harming service delivery. Crowley had been using EDI over its mainframe and a value-added network (VAN) in order to complete Read More...
Professional Services Organizations Automate their Processes
Major vendors are entering the professional services software market and small niche vendors are repositioning themselves to compete. This changing market is

billing flowchart  such as time and billing or accounting, to differentiate themselves from their competitors. For most SMB professional services organizations it is crucial that the PPM vendor they select integrate with their existing systems. From an end user's perspective, best-of-breed vendors must be carefully evaluated by identifying their strengths and their relevance to a service organization's business model. Best-of-Breed versus Integrated Solutions Every service organization is unique in its IT strategy. Read More...
Dynamics SL: PPM for Professional Services Automation Competitor Analysis Report
A business practice that assists organizations to align their portfolio of projects with their business strategy. Professional services automation (PSA) refers

billing flowchart  project-specific functionality of time, billing, expense reporting, opportunity management, and resource management, linking back office functionality with the PSO’s portfolio of projects. Read More...
Billing Platform
Billing Platform offers a cloud billing platform that specializes in high-volume, integrated billing solutions for customers of all sizes in industries such as

billing flowchart  Platform Billing Platform offers a cloud billing platform that specializes in high-volume, integrated billing solutions for customers of all sizes in industries such as telecommunications, VoIP, and satellite. Read More...
Amdocs
Marked by the Nortel years, Clarify is a customer relationship management (CRM) application for the telecommunications industry. Amdocs, by associating its own

billing flowchart  by associating its own billing application to the ClarifyCRM application, has leveraged Clarify’s image to further service the telecom industry. The centerpiece of Amdocs’ offering is the ClarifyCRM Call Center solution bundled with its sales and marketing solution. Amdocs’ message demonstrates how a well-administered and customer-focused call center can evolve towards a profit center rather than a cost center. Amdocs positions itself as the leading provider of billing and CRM software applications Read More...
Project Portfolio Management for Service Organizations: Bridging the Gap between Project Management and Operations
There are two types of project portfolio management (PPM) solutions for professional services organizations (PSO). For smaller PSOs, best-of-breed vendors

billing flowchart  that originated in the billing and financials software market have focused their efforts on the billable services sector, where they can provide ERP functionality to meet the unique needs of PSOs. PSOs want complete PPM solutions that address their business as a whole. For service organizations, efficiently capturing time, billing, and expense data is a key component to bridging projects and operations. Thus, PSOs look to PPM vendors to provide either complete solutions or niche applications that will Read More...
Convergent Charging: Gain Flexibility While Reducing Costs
Telecommunications providers are currently stuck with cumbersome, slow-moving, and costly charging/billing solutions. These solutions often suffer from revenue

billing flowchart  cumbersome, slow-moving, and costly charging/billing solutions. These solutions often suffer from revenue leakage, insufficiently protect against credit exposure risk, and hinder business model innovation. Learn how to implement convergent charging services that can help reduce operating costs while improving customer intimacy and limiting revenue leakage. Read More...
Mastering SAP CRM Sales: Turn Insights into Action
Knowledge acceleration for customer relationship management (CRM) sales can help you work more effectively with analytics and functions such as billing and

billing flowchart  and functions such as billing and orders to ensure efficiency while reducing errors. Learn about software-based courses designed to help sales professionals understand and master the essential functions within CRM sales. Read More...
Epicor for Service Enterprises: PPM for Professional Services Automation Competitor Analysis Report
A business practice that assists organizations to align their portfolio of projects with their business strategy. Professional services automation (PSA) refers

billing flowchart  project-specific functionality of time, billing, expense reporting, opportunity management, and resource management, linking back office functionality with the PSO’s portfolio of projects. Read More...
Ariba Smart Invoicing: Worth Checking Out
Sure, to most of us accounting sounds as exciting as watching paint dry, but no business can survive without properly managing its financial means. Especially

billing flowchart  accounts payable (A/P)  or billing department is critical so that the  accounts receivable (A/R)  folks can get their cash faster. An efficient A/P function is something that all companies want, but few have been able to achieve. Purchase order (PO) and invoice management remains highly paper-intensive and error-prone. A/P teams thus spend inordinate amounts of time and effort processing paper invoices: from matching them with contracts and tracking PO numbers and goods receipts to correcting errors Read More...
Jobscope Enterprise Edition
Jobscope software provides tools for online, real-time job costing for engineer-to-order (ETO) and make-to-order (MTO) manufacturers, as well as aviation

billing flowchart  (CAD), job costing, finance, billing, estimating, budgeting, material control, materials resource planning (MRP), order status, shop floor scheduling, contract administration, quality assurance (QA), and barcode data collection for single, multicompany, or multiplant situations. Read More...
Best Practices for Transporters and 3PL Service Providers
The business of transporting goods is risky, complex, and effort-intensive. Despite the continuing rise in fuel prices, employee salaries, and other overhead

billing flowchart  chain management (SCM), 2) billing management, 3) key performance areas measurement (KPAM) management, 4) key account management, 5) quotation management, and 6) fleet management. 1. Supply Chain Management Transporters need to understand their clients’ requirements and to be an integral part of their clients’ supply chains. They should help their clients achieve the desired visibility level of inventory during transit, as well as reduce transit times, maintain service levels, and reduce Read More...
ERP for Municipalities RFI/RFP Template
Financials, Human Resources, Customer Care and Billing, Maintenance Management, Asset Management, Project Management, Quality Management, Analytics, Product

billing flowchart  Resources, Customer Care and Billing, Maintenance Management, Asset Management, Project Management, Quality Management, Analytics, Product Technology Read More...
FinancialForce.com Expands into a Much Broader Cloud Suite
Founded in 2009 as a joint venture between UNIT4 and salesforce.com and built on the Salesforce Platform, FinancialForce.com’s accounting, billing, professional

billing flowchart  , FinancialForce.com ’s accounting, billing, professional services automation (PSA), and revenue recognition apps have been eliminating barriers and inefficiencies between the front- and back-office to help companies grow their top and bottom line.  During the Dreamforce 2013 conference, the cloud company announced that it has  acquired Vana Workforce , a human capital management (HCM) software provider on the Salesforce Platform. FinancialForce.com has also  acquired Less Software ’s business Read More...

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