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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 billing letter sample consultancy


Amdocs
Marked by the Nortel years, Clarify is a customer relationship management (CRM) application for the telecommunications industry. Amdocs, by associating its own

billing letter sample consultancy  by associating its own billing application to the ClarifyCRM application, has leveraged Clarify’s image to further service the telecom industry. The centerpiece of Amdocs’ offering is the ClarifyCRM Call Center solution bundled with its sales and marketing solution. Amdocs’ message demonstrates how a well-administered and customer-focused call center can evolve towards a profit center rather than a cost center. Amdocs positions itself as the leading provider of billing and CRM software applications

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

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Documents related to » billing letter sample consultancy

A Tectonic Shift in Communications Customer Life Cycle Management


Amdocs recently announced a complete revamp of its marketing philosophy and its offering to its customers, which it believes to be the most important shift since the company's initial public offering in 1998.

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BlackBerry’s Survival Strategy—Enterprise Mobility


At long last, there seems to be some clarity and plausible strategy at the protractedly plagued BlackBerry. The company’s new chairman and interim chief executive officer (CEO) John Chen, the erstwhile CEO of mobility stalwart Sybase (now owned by SAP), recently published an open letter stating that the company is going back to its heritage and roots—“delivering enterprise-grade, end-to-end mobile solutions.” The letter came shortly after he carried out a major executive shakeup.

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FinancialForce Billing


FinancialForce Billing™ manages the entire order to cash process, all within the Salesforce Platform. FinancialForce Billing generates invoices directly from the data already prepared on the Salesforce Platform, for streamlined and error-free billing, improving cash flow.

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Kerridge Commercial Systems


Kerridge Commercial Systems provides consultancy, software, IT services and support to deliver a fully integrated business management system for the distributive trades. Our solutions enable wholesalers, distributors, merchants and retailers to manage margins and build profits by sourcing effectively, stocking efficiently, selling profitably and serving competitively. Our “One Integral System” approach, built on 35 years industry knowledge and experience, is flexible to configure and simple to install, use and scale. Kerridge Commercial Systems help each day over 50,000 users at more than 3000 trading locations to make visibility, control, speed and reliability integral to their business.

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Case Study: In Search of a Comprehensive CRM System


The Glazer-Kennedy Inner Circle is a well-known sales and marketing consultancy. The marketing strategists were seeking a customer relationship management (CRM) system, not only for their growing business, but for all their clients. The challenge: “I genuinely dislike computers. I refuse to use e-mail, surf the Web, use a cell phone, let alone deal with software programs.” (Dan Kennedy, co-founder of Glazer-Kennedy)

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Ubersmith


Since 2001, Ubersmith built its business on developing and maintaining mission critical software for the web hosting market. With the constant assistance and feedback of both industry leading hosting companies and datacenters, Ubersmith’s goals and features have continually been shaped and driven by necessity. Initial development commenced in early 1999 with a simple objective: Provide a way for hosting companies to cut down on manual billing tasks by automatically invoicing and charging their clients. Shortly thereafter, our goals expanded to include a unified support system that allowed geographically diverse staff members to work collectively on a single issue. In response to our client's requests for a way to manage their physical equipment, we were the first to implement a device management and monitoring system into a billing automation system. As time went on and other industries became interested in the automation the hosting market had been honing for years, we expanded our product offering into traditional ISPs, MSPs, the rapidly emerging cloud market and any business evolving into automating their infrastructure. In actively working with our established, industry leading clients, Ubersmith continues to bring proven processes into the hands of both enterprise and burgeoning businesses alike.

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Detaysoft


Detaysoft has provided customer-satisfaction focused and privileged services to over 200 global sector-leading organizations for more than 13 years. Starting with a core consultant team during its establishment in 1999, it is one of the most experienced consultancy companies now. Through its successful projects, unique solutions and long-term partnership perception, Detaysoft increased its preferability among its business partners. In the past few years, Detaysoft has held an important growth rate. In 2007, Detaysoft established Dubai office and with the establishment of Sivas Office in 2008, Detaysoft built the first SAP consultancy team in Central Anatolian. This team was formed with the collaboration of one of the important universities in Turkey, Sivas Cumhuriyet University and is also involved in R&D work. Detaysoft provides services on SAP HR, SAP Logistics, SAP Financials, SAP Netweaver, SAP Technology Consultancy, SAP Business Intelligence, Mobil Applications Consultancy covering all SAP product range and also provides R&D Consultancy Services.

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Integrate Business Planning for Dynamics NAV


Developed based on the role-tailored integrated business planning model (RTIBPM), the Microsoft Dynamics NAV integrated business planning system automates much of the planning process. This white paper explores the history of integrated business planning (IBP), and discusses software solutions like Microsoft Dynamics NAV that can help your company improve performance planning.

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Tribridge High Tech Solutions: Advanced Contract Management


Management may provide integrated contract, revenue, and billing functionality to help manage "multi-element arrangements" that are common in high tech industries. This document from Tribridge looks at its Advanced Contract Management solution.

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Bloor Research


Established in 1989, Bloor Research conducts analysis, information technology research, and consultancy. The company publishes white papers, reports, and product evaluations.

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