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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 billing microsfot


Automating the Exemption Certificate Lifecycle
Savvy finance and IT leaders are delivering business value by implementing exemption certificate management (ECM) software to automate the collection and

billing microsfot  this software with their ERP/billing and tax decision software. The most powerful ECM solutions can handle the collection and management of certificates in direct, retail, e-commerce, POS, and tele-sales channels simultaneously and in real time. By connecting these systems, each is able to share critical data needed to reduce non-taxed transaction audit risk, increase staff productivity, and improve the exempt customer purchase experience.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

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Documents related to » billing microsfot

Case Study: State of Wyoming


The State of Wyoming’s IT organization and its customers were struggling with a mainframe-based chargeback system. For IT, productivity and interface complexity were the major problems. For client agencies, it was a lack of actionable information in billing reports. Learn how a new solution provided more detailed cost accounting and billing information, increased customer satisfaction, and lowered IT operational costs.

billing microsfot  of actionable information in billing reports. Learn how a new solution provided more detailed cost accounting and billing information, increased customer satisfaction, and lowered IT operational costs. Read More

Infor SCM Warehouse Management Provia


Infor SCM Warehouse Management is a modern extended-warehouse-management supply chain solution that provides business agility by automating fulfillment and distribution processes. Its core capabilities include inventory management, work and task management, and labor forecasting. The solution also supports capabilities such as slotting yard management voice-directed distribution cross-docking costing multiple inventory ownership value-added services billing and invoicing for third-party logistics (3PL) providers radio frequency identification (RFID) Infor SCM Warehouse Management is based on a modern Java 2 Platform Enterprise Edition (J2EE), zero-footprint, stateless architecture that is wide area network (WAN)-deployable with no client administration. This allows organizations to personalize radio frequency (RF) and terminal server environments to business and user needs, and provides a scalable architecture for centralized and decentralized support. Infor SCM Warehouse Management has been deployed in more than 20 countries, in multiple languages, and is available in an enterprise or business edition.

billing microsfot  inventory ownership value-added services billing and invoicing for third-party logistics (3PL) providers radio frequency identification (RFID) Infor SCM Warehouse Management is based on a modern Java 2 Platform Enterprise Edition (J2EE), zero-footprint, stateless architecture that is wide area network (WAN)-deployable with no client administration. This allows organizations to personalize radio frequency (RF) and terminal server environments to business and user needs, and provides a scalable architecture Read More

Dynamics SL: PPM for Professional Services Automation Competitor Analysis Report


A business practice that assists organizations to align their portfolio of projects with their business strategy. Professional services automation (PSA) refers to a system designed to streamline and track resources, projects, portfolios, revenues, and the costs of professional services organizations (PSOs), which provide billable services to their clients. Consequently, PPM for PSA provides both the high-level monitoring of project portfolios as business investments and automates the project-specific functionality of time, billing, expense reporting, opportunity management, and resource management, linking back office functionality with the PSO’s portfolio of projects.

billing microsfot  project-specific functionality of time, billing, expense reporting, opportunity management, and resource management, linking back office functionality with the PSO’s portfolio of projects. Read More

Customer Life Cycle Solutions: Strategic Alliances, Challenges, & User Recommendations


Collaboration between Amdocs and SAS, if truly committed to by both, should make it possible to collect and analyze information stored in these Amdocs' systems, and deliver the conclusions and recommendations to the operator's decision-makers in the form of graphs and practical reports.

billing microsfot  a global leader in billing systems, customer care, and support has shifted its strategy, creating a more integrated, customer-centric solution designed to give communication service providers (CSP) a greater competitive edge. Its reinvented portfolio is designed to create an intentional customer experience, bringing a point of differentiation to the customer life cycle. Amdoc's new strategy involves consultancy services, a unified software platform, and partnerships with industry leaders and it has Read More

Infor Unveils CloudSuite Financials, Raising the Bar


Infor announces Infor CloudSuite Financials, the next-gen financials and accounting software built for the cloud. Read P.J. Jakovljevic's write-up and find out how global enterprises can benefit from the software.

billing microsfot  FinancialForce.com . The subscription billing capabilities could also thwart new players such as Avangate, Cleverbridge, Recurly, SaaSy, Vindicia, Zuora . Time will only tell how eager the CFOs will be to migrate from their decades-old GLs, which they like to keep close to the vests. Certainly, this could be a viable migration path for Infor’s aged mainframe based FMS such as E Series and M Series , as well old Masterpiece and Infinum FMS on aged UNIX and IBM i servers. Read More

Time and Expense Management Applications


Organizations of all sizes are tasked with increasing efficiency and revenues in a timely manner. Naturally, this leads them to consider automation. The critical question then becomes: is it more beneficial to build a time and expense management solution or to buy one? Overwhelmingly, organizations have proven that buying a solution results in greater value and success.

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Abak Project Time and Billing Solution




billing microsfot  Project Time and Billing Solution Read More

ERP Vendors Venturing into PSA


On February 29, PeopleSoft Inc. took the wraps off its Professional Services Automation (PSA) product, software that aims to help services firms better manage financial and human-resources systems. On March 6, Lawson Software reaffirmed its position as a “premier total solution provider for the professional services industry”.

billing microsfot  Novient, and Niku provide billing and management services to professional firms. Craig Conway, PeopleSoft president and CEO, says the difference between PeopleSoft and its rivals is that the competitors are focused on a single piece of the market. You don't see comprehensive billing and contract management being integrated with opportunity management, which is what PeopleSoft delivers , he says. Pricing will be based on the number of employees who use the product, which is unlimited. But Conway says Read More

Billing Foundations for Successful Next-generation Service Strategies


Dramatic progress in communication and media industries are pushing service providers to seek new differentiation strategies. Next-generation services can play a major role in your future as a service provider. But first you need to understand the implications for your operational- and business-support systems—in particular your billing system. Learn how to make the most of next-generation services to generate revenue.

billing microsfot  business-support systems—in particular your billing system. Learn how to make the most of next-generation services to generate revenue. Read More

ERP for Municipalities


In this model, we assume the municipality controls water, sewers and roads. We assume also that it collects municipal or county taxes and manages many of its own assets such as vehicles and water treatment plant. ERP software for Municipalities nearly always includes Finance, Customer Care and Billing For a complete municipal ERP suite, the following modules are usually included: - Human Resources - Maintenance Management - Asset Management - Project Management ( including Grant Management) - Quality Management - Analytics - Product Technology Of the above, Project and Quality Management modules may not be required for smaller Municipalities.  

billing microsfot  Finance, Customer Care and Billing For a complete municipal ERP suite, the following modules are usually included: - Human Resources - Maintenance Management - Asset Management - Project Management ( including Grant Management) - Quality Management - Analytics - Product Technology Of the above, Project and Quality Management modules may not be required for smaller Municipalities. Read More

Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service


Traditionally, utilities have leveraged robust meter, network, and customer service infrastructures. These technologies served the needs of largely regulated energy and utility markets characterized by price regulations, easy access to energy resources, and sufficient infrastructure capacity. There are few examples of "old" technologies that make such a compelling argument against replacement. All that’s about to change.

billing microsfot  Metering Infrastructure Market , Billing Metering Field Service . Contents Executive Summary . Innovating Business Processes for Sales and Customer Service Optimize Revenues and Demand Make Customer Service More Cost-Effective Enable Market Efficiency and Automation Regional Business Cases for AMI North America Europe Asia Pacific Technical Requirements of AMI How Enterprise SOA Supports AMI How SAP NetWeaver Supports Enterprise SOA Enterprise SOA and AMI in Action: Two Examples Disconnect/Reconnect Read More

7 Things Every Executive Should Know About Telecom Expenses


Most enterprises waste millions of dollars annually by not managing their telecom spend in a standardized, centralized, more accurate way. Having ballooned up to being in the top four overall expenses of the entire company, telecom expense management (TEM) is something you should put on your radar—sooner than later. Find out why your telecom expenses are rising, and how you can work globally to reduce them.

billing microsfot  continually changing inventory, complex billing for a wide range of offerings, and baffling contracts with amendments that are difficult to understand. It's common knowledge that fixed telecom costs have been consistently decreasing for the last decade or so. So how will you respond when someone ask: why are our telecom costs continuing to rise? Action is required. And as CIO, the ball is in your court. Telecom and related network services account for almost 4% of company revenue. This is too big a Read More

The Fast-payback SAP Projects for Saving Money in 2009: Detailed Data for Business Expense Projects


Companies are under huge pressure to cut all SAP-related costs and are seeking every opportunity to exploit their huge investments in SAP to reduce total business expenses. A survey of 18 respondents reveals how companies are seeing the potential to squeeze further costs savings by exploiting SAP software investments, especially in enterprise resource management (ERP) and supply chain business process areas. Learn more.

billing microsfot  of Business Expenses | Billing System for Your Business Expense | Business Expense Reporting Tool | SAP Business Expense Projects | SAP Business Project | SAP Business Ideas | SAP Project-by-Project Resource | SAP Project Cost Know-How | SAP New Business Ideas | SAP Example of an Expense Form | SAP Business Expense Tracking Software | SAP Business Expense Tracker | SAP Self Employed Business Expense | SAP Business Expense Calculator | SAP Business Expense Reimbursement | SAP Business Expense Chart | SAP F Read More

TEC’s New Utilities ERP Evaluation Center: A Preview


The Utilities Industry From TEC’s perspective and based on our understanding of the industry, the utilities industry consists primarily of the following service providers: electric power generators, network operators, customer power retailers, natural gas, steam supply, water supply, and sewage removal. All of these business segments have common criteria such as a mass customer service

billing microsfot  customer service department and billing process, remote service supply or power generation, and high cost of asset owning and maintenance. Also, a big part of the utility business is project based as well. Below are some challenges the industry faces: •    Traditional challenges : geographical spread and remote subdivisions and office lots; mass customer service that requires specific and unique business processes; global fuel price increases leading to the need to optimize transportation processes; Read More