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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 billing microsofot com


FUJITSU GLOVIA INC.
Glovia supports multiple locations, multiple languages, and multiple currencies. Glovia specializes in helping both simple and complex business structures

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

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Documents related to » billing microsofot com

Petrochemical Manufacturing


Companies in the petrochemical industry manage the operations and processes that transform crude oil and other raw materials into chemical products. There are two major categories of petrochemical companies:
  • companies that refine oil and other raw materials and convert them into basic chemicals such as ethylene; and
  • companies that use these basic chemicals to create materials that can then be used in other industries to produce finished products, such as plastics, detergents, paints, fertilizers, polyester, etc.


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Zuora Joins the CPQ Fray


Zuora, a provider of subscription commerce, billing, and finance, announced the addition of subscription configure, price, quote (CPQ) and mobile quoting capabilities to Zuora for Salesforce, its native force.com application. The main high-level capabilities are product inclusion and exclusion rules designed for enterprises that typically have large product sets with complex rules that need to be automatically applied during the quoting process.

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CC&B for the Telecommunications Industry RFI/RFP Template


CC&B Core Requirements, Packages, Discounts, and Promotions, Mediation, Retail Rating and Billing, Billing for New Generation Services, Wholesale and Interconnect Billing, Customer Care, Provisioning and Activation, Accounts Receivable, Financial Systems, Reporting, Electronic Bill Presentment and Payment Services, Revenue Assurance, Multinational Requirements, Technical Requirements

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ERP for the Oil and Gas Industry (Upstream)


The model of ERP systems for the upstream oil and gas sector addresses the particularly specialized business model of this industry. It is common practice for companies, individuals, and government agencies to form partnerships to explore, develop, and share production of oil wells. More often than not, this is a short-term alliance rather than a long-term partnership, and business structuring must therefore be flexible at initial set-up and throughout the lifespan of the venture. This model of ERP systems includes criteria for financials, human resources, production data capture and reporting, maintenance management, and supply chain management (SCM) functionality.

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Computer, IT, and Software


The computer, IT, and software industry represents permanent innovation and change: new technologies, new business models, and the constant search for best business and technology practices. In a market that changes every day, high financial risks must be addressed accordingly. Computer, IT, and software companies must take action to maintain profitability and stay competitive. Leading companies in this industry that adopt technologies to help meet their business, operational, and manufacturing needs can set an example for other industries.

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Salesforce.com Expands into SAP’s Turf


Salesforce.com dreams of becoming a $1 billion software company, in Germany. The vendor is forging partnerships, expanding its territory, and fostering innovation.

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CUSI


Continental Utility Solutions, Inc., (CUSI) has been developing and servicing Customer Information Systems, Utility Billing Applications and Financial Management Software since 1984. CUSI leads the industry in providing proven solutions and exceptional service to Public and Private Utilities and Local Government Organizations.

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FinancialForce.com Gets an Investment Infusion


FinancialForce.com has received $110 million in funding, intended to fuel innovation and growth and expand all facets of the business. Tom Brennan, VP of marketing at FinancialForce.com, responds to TEC principal analyst P.J. Jakovljevic's questions.

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Calculating Utilization in a Services Company


Utilization is important for all services organizations. Maintaining high utilization of your employees drives higher billing, higher revenue—and higher profits. Yet tracking and measuring utilization poses challenges. Learn how to create a policy for calculating utilization that is consistent with common industry practices—and how to use your professional services automation (PSA) tool to measure and report utilization.

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Hosted versus On-premises Customer Relationship Management


The dot-com revolution has left few impressions as significant as the hosted software phenomenon. In fact, its success has caused many organizations with reservations about hosted solutions to think twice. So what exactly are its advantages and disadvantages?

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