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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 billing sample letter


No One Said Sourcing Overseas Would Be Easy
The many challenges and risks that retailers face when sourcing globally could be mitigated with the right software tools. Yet the sad fact is that few

billing sample letter  with those retailers' unique billing and documentation requirements as well as internal invoicing and vendor payment for goods bought on their own behalf. Again, an astute sourcing product lifecycle management (PLM) and finance management package should be able to enumerate all the elements (line items) of an original order and, in turn, trigger the generation of other documents, such as the letter of credit (L/C), the packing list, the advance shipping notice (ASN), the bill of lading (B/L), the

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

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ECM vs. EIM


The IT industry is constructed of three-letter acronyms (TLAs). However, the total number of possible three-letter abbreviations using the 26 letters of the alphabet is only 17,576. This explains the stars-wearing-the-same-dress types of incidents in the IT world. When Sherry Fox discussed ECM and EIM, the acronyms represented enterprise compensation management and enterprise incentive management

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BlackBerry’s Survival Strategy—Enterprise Mobility


At long last, there seems to be some clarity and plausible strategy at the protractedly plagued BlackBerry. The company’s new chairman and interim chief executive officer (CEO) John Chen, the erstwhile CEO of mobility stalwart Sybase (now owned by SAP), recently published an open letter stating that the company is going back to its heritage and roots—“delivering enterprise-grade, end-to-end mobile solutions.” The letter came shortly after he carried out a major executive shakeup.

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TEC Newsletter, What Makes it Worthy?


Do you still read tech/business industry e-mail newsletters? In the early days of the Web, I remember going to a conference talking about the importance of developing an e-mail newsletter to communicate with customers. Now, many people simply mark the newsletters they receive as spam. A lot of e-mail services automatically mark legitimate newsletters as spam too. Are e-mail newsletters no longer

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One Year Later at Deltek: More of the Same (And Then Some More) - Part II


Part I of this blog series explained Deltek’s ebullience despite a hostile and depressed environment. The continued cash-generating operation has been complemented by in-house developments, acquisitions, and partnerships. The previous blog post also talked about the recent developments (and anticipated future developments) at Deltek’s Professional Service line of business, which is largely

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ERP Vendors Venturing into PSA


On February 29, PeopleSoft Inc. took the wraps off its Professional Services Automation (PSA) product, software that aims to help services firms better manage financial and human-resources systems. On March 6, Lawson Software reaffirmed its position as a “premier total solution provider for the professional services industry”.

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Customer Care and Billing (CC&B)


Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services.

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How the Small Become Mighty


Although small to midsized manufacturers employ more than half of all workers in the US, today’s demand-driven, global economy is challenging them to operate with the same agility as their larger counterparts. To stay competitive, it is essential that these manufacturers implement enterprise resource planning (ERP) technology. With the right ERP system, they can become mighty and thrive in the face of bigger competition.

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Advanced Utility Systems


Advanced Utility Systems Corporation was established in 1997 to provide Customer Information and Billing solutions exclusively to utilities and municipalities. Founded by three partners, Advanced quickly emerged as an innovative software provider that today has a client roster of more than 60 utilities.

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CC&B for the Telecommunications Industry RFI/RFP Template


CC&B Core Requirements, Packages, Discounts, and Promotions, Mediation, Retail Rating and Billing, Billing for New Generation Services, Wholesale and Interconnect Billing, Customer Care, Provisioning and Activation, Accounts Receivable, Financial Systems, Reporting, Electronic Bill Presentment and Payment Services, Revenue Assurance, Multinational Requirements, Technical Requirements

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