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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 black knowledge quotes


Click Commerce Acquires Allegis
Click Commerce, a provider of partner relationship management (PRM) software for the Global 2000 companies, announced it reached an agreement in principle to

black knowledge quotes  management. Corporations such as Black & Decker , Delphi , Emerson , Equistar , Kawasaki , Lubrizol , Mitsubishi , Motorola , and Volvo have reportedly transformed their channel relationships using the Click Commerce Partner Portal and Application Suite . Founded in 1996, Click Commerce leverages more than six years of channel management expertise to enable global enterprises to significantly increase brand loyalty, customer satisfaction and financial performance. Its software is used by corporations in

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Configure Price Quote (CPQ)

Configure, price, and quote (CPQ) solutions (sometimes known as quote-to-order, or Q2O, systems) help drive sales effectiveness by supporting configuration and pricing activities and the generation of quotes that occure during the sales process. CPQ solutions create accurate and professional sales quotes for complex, custom-engineered or customizable products while streamlining core processes and lowering costs. Common features of CPQ software include product catalog and pricing functionality, product visualization, and support for channel sales.  

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E-Business Suite: Financial Packages Competitor Analysis Report


This financial software knowledge base anticipates as many factors as possible to establish your selection criteria for general ledger, accounts payable and receivable, reporting, and other bookkeeping requirements. This knowledge base in particular, offers a view on enterprise financial packages, which can complement an existing ERP system.

black knowledge quotes  Business Suite: Financial Packages Competitor Analysis Report This financial software knowledge base anticipates as many factors as possible to establish your selection criteria for general ledger, accounts payable and receivable, reporting, and other bookkeeping requirements. This knowledge base in particular, offers a view on enterprise financial packages, which can complement an existing ERP system. Read More

Building a Customer-centric Enterprise Knowledge Base for Improved Customer Support


Within an organization, knowledge bases (KBs) of known product issues and their resolutions are typically created and managed by customer support teams. Their obvious use is to maintain different types of methods for addressing various client issues. KBs thus become an important tool in an organization’s armamentarium used for supporting its customers. But clients are unable to access these

black knowledge quotes  a Customer-centric Enterprise Knowledge Base for Improved Customer Support Within an organization, knowledge bases (KBs) of known product issues and their resolutions are typically created and managed by customer support teams. Their obvious use is to maintain different types of methods for addressing various client issues. KBs thus become an important tool in an organization’s armamentarium used for supporting its customers. But clients are unable to access these resources directly—rather Read More

Quote-to-order: The Major Players in the Manufacturing Arena


The latest generation of quote-to-order systems uses knowledge-based software to help reduce an organization’s dependence on its highly skilled experts. The ability to harness a company’s intellectual property and know-how helps build competitive advantage.

black knowledge quotes  to-order: The Major Players in the Manufacturing Arena Quote-to-order (Q2O) configurator technology has been helping manufacturers improve their productivity by shortening lead times, eliminating the possibility of order errors, and reducing the need for training costs and expertise of the various design and service personnel (please see Q2O Systems: Solutions for Quotation Management and Pricing Configuration ). For more background, please see The Basics of Quote-to-order Systems , The Complexities Read More

Stemming the Loss of Knowledge Capital: A Business Fix for Manufacturers


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black knowledge quotes  the Loss of Knowledge Capital: A Business Fix for Manufacturers Manufacturers are in danger of losing significant knowledge capital. Natural employee attrition, such as departures or layoffs, inevitable retirement, and the brain drain are contributing to an exodus of knowledge. Manufacturers should introduce efficient and effective knowledge management strategies across the enterprise before it's too late. By creating a repository of knowledge capital, manufacturers can increase productivity by Read More

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black knowledge quotes  Software: Handling “Big Knowledge” As NASA's space shuttle program comes to an end and several baby boomers retire,  it can be unsettling to realize that the knowledge that sent the first man to the moon might be lost forever . But this scenario is occurring quietly all over corporate America. As boomers—one third of America's workforce—are entering their golden years,  millions of dollars' worth of irreplaceable knowledge will be stepping aside every year. Corporations not only can stave Read More

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black knowledge quotes  Discrete Manufacturing (ERP) Competitor Analysis Report The discrete enterprise resource planning (ERP) knowledge base addresses discrete manufacturing (distinct items such as auto parts or chairs) as well as non-manufacturing industries. Research vendors that support a range of functionality for production planning, shop floor control, and product costing. The knowledge base also provides information on financials, human resources, and other enterprise management modules. Read More

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black knowledge quotes  Tenets of World-class Search and Knowledge Management for Customer Service The critical difference between industry leaders and laggards is a focus on the consumer experience. Search is a fundamental bridge between an enterprise and its stakeholders, and the quality of the search experience is a core driver of experiential perceptions. Delivering a powerful search experience builds a brand perceived as responsive, empathetic, and knowledgeable. Sounds good, right? So where do you start? Read More

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black knowledge quotes  Bell / NEC Leads Secure Etoken Deployment Event Summary On October 19, Aladdin Knowledge Systems ( Nasdaq: ALDN ), a global leader in the field of Internet content and software security, announced with Packard Bell NEC International ( Nasdaq: NIPNY ), the leading brand of consumer PCs in Europe, an agreement to bundle approximately 50,000 eTokens on Packard Bell PCs. The eTokens, or Internet keys, will come in different colors so that all family members can have a unique color code. Retail shops in Read More

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black knowledge quotes  the Loss of Knowledge Capital: A Business Fix for Canadian Manufacturers TEC's solutions, which include research comparison reports selection tools consulting services are driven by its powerful analysis engine, eBestMatch.TEC knowledge management strategies designed to help manufacturers stem the loss of organizational knowledge capital. Source: Technology Evaluation Centers Resources Related to Stemming the Loss of Knowledge Capital: A Business Fix for Canadian Manufacturers : Knowledge Read More

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