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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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The Net Market of the August Moon
Calico Commerce has opened up a subsidiary to sell its business-to-business software products to the Japanese market.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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Outsourcing, Applications Software


This RFP is focused on the selection of companies who provide outsource services in the areas of application software. The typical types of activities that these outsource providers perform include software development; software maintenance; software reengineering/rearchitecting; porting software to a new platform; defect correction and bug fixing; and software testing; etc. Application areas could include core applications, enterprise applications, web applications, integration between applications, mainframe applications, desktop applications, wireless applications, software packages, and games.

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Customer Care and Billing (CC&B)


Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services.

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Core HR


Core human resources (HR) includes the HR system of record that combines HR transactions, processes, and data. Main capabilities also include payroll management, benefits management, workforce management, and training management.

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Engineer-to-order (ETO) ERP System for Electronics and High-tech Components Manufacturing


A U.S.-based manufacturer of high-tech components was looking for a fully integrated Engineer-to-order (ETO) enterprise resource planning (ERP) solution. The new system was intended to replace a patchwork of off-the-shelf and in-house systems—including an unstable accounting system—and consolidate disparate databases and reports.

To find the right solution, the company turned to TEC for a software evaluation and selection project.

Starting with a list of seven qualified solutions, TEC issued requests for information (RFIs) to each of the vendors. Based on the RFI responses, the company was able to compare the seven solutions and develop a shortlist of the four most promising ones for in-depth evaluation.

TEC also helped the company collect market data, and prepare scripts for formal demonstration session—a key component of the final selection process.



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CRM for Financial and Insurance Markets


Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.

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Salesforce.com Acquires CRM Analytics Capabilities


Salesforce.com has somewhat quietly acquired RelateIQ, provider of an analytics-based cloud CRM software platform. The young startup has promoted itself as a data-driven alternative to salesforce.com and other CRM platforms, and has apps that analyze a user’s inbox and calendar to find contacts, merge relevant data, and keep track of customer interactions.

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Alcie Enterprise Edition


ALCIE's multi-company, multicurrency enterprise resource planning (ERP) suite was developed with, and uses, Oracle technology. ALCIE is an integrated suite of Internet-capable enterprise applications. ALCIE includes in-depth financial, project or job accounting, budgeting, purchasing, inventory and materials control, sales order and distribution, billing, fixed assets, and payroll.

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Can High Flying NetGravity Maintain Its Position?


NetGravity's ad serving software remains a leader, and its merger with DoubleClick should have the company celebrating, but CMGI is massing troops on the border, and NetGravity needs to gird for war.

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ERP System Manufacturing of Pharmaceutical and Botanical Products


A U.S.-based biotechnology company was looking for a fully integrated enterprise resource planning (ERP) solution to replace its underused and overly complex legacy system. The new system would need to include functionality typically found in engineer-to-order (ETO) and process ERP systems.

To find the right solution, the company turned to TEC for a custom evaluation and selection project.

Starting with a list of fifteen qualified solutions, TEC issued requests for information (RFIs) to each of the vendors. Based on the RFI responses, the company was able to compare the fifteen solutions and develop a shortlist of the 4 most promising ones for in-depth evaluation.

TEC also helped the company collect market data, and prepare scripts for formal demonstration session—a key component of the final selection process.



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WebEx


WebEx Communications, Inc., is the global leader in software-as-a-service (SaaS) applications for collaborative business on the web. These software-as-a-service (SaaS) applications enhance high-touch business processes, such as sales and training, with efficient web-touch interactions. WebEx delivers its range of applications over the WebEx MediaTone Network a network specifically designed for delivery of on-demand applications for business-to-business collaboration. WebEx is based in Santa Clara, California and has regional headquarters in Europe, Asia and Australia

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