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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 blue tooth cell phone verizon


How to Sell Management on a New IP-Based Phone System
An Internet protocol (IP) phone system transforms your phone system into a next-generation communications hub, complete with technologies that let your

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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9 Important Business Phone System Buyer Questions


In 9 Important Business Phone System Buyer Questions, you'll find the key questions to help you get the right business phone system at the best possible price.

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Signs you need to Buy a New Phone System


For any business, it is essential to stay up to date on technology to know when they need to upgrade in order to stay competitive and take advantage of opportunities for cost saving. A phone system is an especially important part of the business and is often the system that should be upgraded first. But how do you know when to replace your phone system? Read this paper to see what situations most require a new system.

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Business Phone Systems Buyer’s Guide


If you need a new phone system, this buyer’s guide will bring you closer to taking the first steps of testing a system and making the move. Go for it. All you have to lose is lousy call quality and expensive maintenance payments for your wheezing old phone system. All you have to gain is higher quality, lower prices, more features, easier growth options, better system management, and improved customer service.

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6 Signs That You Need to Upgrade Your Business Phone System


In 6 Signs that You Need to Upgrade Your Business Phone System, you'll find 6 key questions to ask about your company's current phone system.

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Negotiating a Phone System Deal? Here are 8 Questions to Ask


The process of selecting the best phone system for your organization’s needs can be time consuming. Yet, it demands your due diligence because if you choose the wrong system, it can be not only a costly mistake, but one with long-term consequences if your team is stuck with a system that doesn’t fulfill your business needs. Here are eight questions to ask phone system vendors before you agree to purchase.

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Phone Systems Market Primer


Despite a voice communication system’s critical role in an enterprise, many people aren’t aware of the myriad available options and recent developments in the voice communication market. This primer provides insight into this market for potential buyers, decision makers and other stakeholders. It covers key aspects of business phone systems that you should understand before you decide to purchase.

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Insider’s Guide to Cisco VoIP Phone Systems


Communication in any business is key. Cisco, as one of the leaders in business voice over internet protocol (VoIP), offers a range of unified IP phone solutions and software applications for businesses. This white paper looks at a few of the universal characteristics of Cisco’s unified IP phone solutions, and provides a brief description of what features and services a variety of Cisco phone systems offer.

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Microsoft to Acquire Blue Horseshoe Warehouse and Transportation Management Solutions


Microsoft is acquiring Blue Horseshoe's Warehousing for AX (WAX) and Transportation for AX (TRAX) solutions as part of a collaboration agreement announced yesterday. Both the WAX and TRAX solutions are products within Blue Horseshoe’s Supply Chain Suite for Dynamics AX. The solutions provide embedded industry-specific functionality directly into Microsoft’s Dynamic AX architecture.

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Blue Link Associates Limited


Blue Link Associates develops and delivers a fully integrated ERP software suite including inventory management, accounting, contact management, eCommerce integration, and many other modules and components. It services a wide range of clients in a variety of industries throughout Canada, the United States, and the Caribbean. 

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Phone System Buying Checklist


Download this checklist of items to consider before you purchase a new phone system for your business. Ideally, you should answer yes to each of these questions before you buy!

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