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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 blueprinting programs


Sage Analyst Day 2011: Not your Older Brother’s Sage - Part 3
Part 1 of this series analyzed the transformative events during the last few years at Sage Group, Plc (LSE: SGE) and its Sage North America subsidiary. These

blueprinting programs  of usage tracking, experience blueprinting, company business statistics, error messages, and help topic frequency. In addition, over 500 data points about a user’s environment and product version are collected on a regular basis with the customer’s permission. With this info, either a live Sage support employee, a virtual assistant , Advisor-generated messages and/or in-product chat provide the following benefits to customers: Deliver relevant advice on additional features the customer should be using

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Incentive and Compensation Management

Enterprise incentive management (EIM) and employee compensation management sit between HR, CRM, Accounting, and sales force automation. These applications help sales executives gain perspective on sales performance, business operations, and manage compensation programs. EIM solutions are used to improve sales strategies. 

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Demystifying SAP Solution Manager


Many large organizations are struggling to manage all their software systems—let alone the different software versions across departments. In his article, TEC principal analyst P.J. Jakovljevic discusses how SAP Solution Manager, a unique offering for centralized support and system management, covers all aspects of system deployment, operations, and continuous improvement, to ease customer pain with their complex IT environment.

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Gen Y Talent: How to Attract and Retain the Young and the Restless


Because “Generation Y” will soon make up the bulk of the workforce, companies need to evolve their human resources (HR) programs and services to deliver to Gen Y, and focus on recruiting and retaining this next generation of workers. For HR programs to be successful, you need to know the issues surrounding Gen Y in the workplace, including why Gen Y behaves differently from Generation X and the Baby Boomers. Learn more.

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Best Practices: Six Ways to Dial In Your Talent Strategy


Talent managers today face a number of challenges, including integrating talent management programs while still impacting the business—all with cost constraints. But solving immediate talent needs will not be the only expectation. Talent managers must take a long-term view and anticipate tomorrow’s needs to attract, engage, retain, reward, and develop high-performing employees. Read up on best practices for building your organization’s talent—today and tomorrow.

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E-mail 101


The first e-mail programs were created in the late 60s/early 70s—simpler times, when everyone on the network was trustworthy. Even knowing what we know today about spammers, we still tend to take e-mail for granted, and trust it far more than it deserves. Learn about the components of the e-mail system, understand how e-mail moves on the Internet, and find out how to interpret e-mail message headers.

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Case Study: Levi Strauss & Co.


Levi Strauss SA needed a marketing application that would support its customer relationship management (CRM) programs. In addition to insight into customer behavior, Levi’s wanted to know about customers’ preferred communication channels and their response to brand campaigns. Learn about the solution that helps Levi’s achieve this, as part of Levi’s Loop program, by expanding the company’s communication channels.

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BNA Software


Established in 1983, BNA Software specializes in publishing tax software applications for professionals. Many of the company's programs are category standards. BNA Software is a division of Tax Management Inc., a provider of authoritative tax analysis, reference, and notification. Tax Management Inc., in turn, is part of The Bureau of National Affairs, Inc. (BNA), a publisher of print, CD-ROM, and Web-based news and information. BNA Software helps clients select fixed-asset solutions, and offers technical support as well as a fixed-asset data conversion service. The company is located in Arlington, Virginia (US).

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Microsoft Certified Fresh


On July 14, 2000, at the Fusion 2000 business symposium, Microsoft Corp. announced new tools and programs to support the growing application hosting market. Application service providers (ASPs) can take advantage of new technical resources, partnerships, licensing and certification programs.

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Case Study: Taiyo America, the Solder Mask Experts


When Taiyo America started manufacturing in 1995, it set up a DOS-based system and three standalone software programs. Despite efforts to “integrate” these systems, Taiyo realized they weren’t designed to handle the unique needs of a formula-based manufacturer. After evaluating five enterprise resource planning (ERP) systems, Taiyo chose an integrated ERP system that offers data visibility across the company. Learn more.

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Programs, Processes and Practices: Planning Implementations and Evaluating Systems


No company has ever fully evaluated the entire product that they are buying, time does not permit such a complete evaluation. Few people really track how well the software is used after it is installed.

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Napster Cooks up Soup-to-Gnutella Network Management Challenges


Recent legal actions against online MP3 search services suggest U.S. businesses may be liable for not restricting programs like Napster and Gnutella on their networks

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