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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 bluetooth car speaker phone


Business VoIP Buyer’s Guide
Voice over internet protocol (VoIP) is a business phone system that allows you to make phone calls using a broadband Internet connection. Once you install VoIP,

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Documents related to » bluetooth car speaker phone

Phone System Comparison Chart


This Phone System Comparison Chart compares over 74 phone systems by 34 brands for small to big businesses. This chart also compares private branch exchange (PBX) and business voice over Internet protocol (VoIP) systems to help you make an educated comparison of your options. This analysis is presented in an Excel spreadsheet so you can add information to suit your analysis and presentation needs.

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Industry Experts' Guide to Buying a Business Phone System


Is your company paying too much for its phone service? If you're using one of the big service providers and still making calls over a traditional land line system, you probably are. Did you know you could slash up to 50 percent off your company's phone bill by switching to voice over IP (VoIP)? Download this white paper to learn what VoIP is, and how it can save money for your business.

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How Much Should You Pay for Your Business Phone System?


Different buyers pay different prices for the same business phone system. While some buyers hesitate to negotiate the “special price” quoted to them, others leverage insider knowledge about the buying process to get a significantly better price for the same system. Our expert shares valuable phone system price negotiation techniques to empower you to get the best price on your business phone system equipment and service.

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Phone Systems for Small, Medium, and Enterprise Business: Which to Buy?


If you are thinking of investing in a voice over Internet protocol (VoIP) business phone system, you can avoid most of the pitfalls by choosing both your system and your provider wisely. This guide provides reviews on the leading five phone system brands in each category. You’ll be able to see the differences between on-premise and hosted solutions, and get some help choosing the best phone system for your company.

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SMB Phone Systems Product Requirements Worksheet


Using this worksheet from Focus Research, you can evaluate your business phone system feature requirements in relation to how well vendors meet them. Score how well vendors perform the categories you’ve identified by filling in your ratings in the columns to the right, using a scale of one to five, with five being best. If the feature isn’t important to your particular needs, simply leave the field blank.

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Phone Systems Market Primer


Get up to speed quickly and easily with the Phone Systems Market Primer.

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VoIP Vulnerabilities: What You Need to Consider When Assessing Business Phone Systems


Many administrators make the mistake of being satisfied by providing VoIP components the same security as they do to their regular data networks. But VoIP security needs differ from other data security needs. This paper looks at reasons why and how this influences the construction of VoIP networks. Read about major VoIP security threats and how they can be circumvented, as well as best practices when assessing VoIP systems.

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Checklist for Phone System Buyers


Are you in the market for a business phone system? With the broad array of features available in phone systems today and the full spectrum of providers who sell them, purchasing a new phone system for your business can be a daunting task. Read these condensed best practices to get the right information and ask phone system vendors specific, detailed questions to make the optimal decision to meet your communication needs.

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8 Questions to Ask to Successfully Negotiate a Phone System Deal


Learn how to get the right phone system for your company's requirements in 8 Questions to Ask to Successfully Negotiate a Phone System Deal.

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Why VoIP? Why Now? The Immediate and Long-term Benefits of a New Phone System


With consumer broadband and wireless internet offerings increasing in bandwidth, quality VoIP (Voice over IP) service is becoming more common and can be a cost-effective alternative to traditional voice telephony. Benefits such as better sound quality even over long distances are also driving a greater interest in VoIP. But changing to a new technology has its challenges, and ultimately, the choice of whether or not to use a VoIP solution is a business decision. This white paper addresses issues to consider when contemplating implementing a VoIP solution.

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Matching the Correct Phone System to Your Business


Are you spending more time than you anticipated shopping for a new business phone system? This comprehensive listing reviews leading phone systems on the market for small-size businesses; medium-size businesses (includes both on-premises and hosted solutions); and enterprise-level businesses. This guide will help streamline your search for a new phone system, so you focus on those systems that are appropriate for your needs.

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11 Vital Questions to Ask When Negotiating for a New Phone System


This white paper addresses vital questions to ask phone system vendors while negotiating a purchase of a new phone system. Tips include making sure your vendor representative thoroughly understands your needs, asking about how they differ from their competitors, exploring extra costs and system compatibility, looking at technical issues that will affect speed and quality, and asking for references.

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Hacking Your PBX: 15 Ways to Make the Most of a Modern Phone System


The days of telephone switchboard operators are long gone. In today's electronic age, through private branch exchange (PBX) technology, operators have been replaced with Internet protocols that automate the switchboard process. But how can you make the most of your modern phone system when you're not really sure how it works? Discover some tips and tricks that can help you understand—and optimize—your business phone setup.

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SMB Phone System Buyer's Guide


The SMB Phone Systems Buyers Guide makes it easy.

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