Abstract: Reducing wait time to just 17 hours per week would reflect a gain of approximately 32,160 miles per year by each trailer.

Abstract: Integration of the appointment scheduling system with other systems is necessary for maximum benefit.

Abstract: Accurate appointment scheduling can provide great benefit to all in the supply chain through improvements in efficiency, visibility, resource and capacity utilization, and product flow.

Abstract: The ability to market and sell to expanding markets can easily exceed a company's ability to fulfill the demand along with the expectations that are generated.

Abstract: The Internet and big-box retailers have changed the way products from MP3 players to garden tillers reach the market. Customers now have a direct pipeline, via the Internet, to the name on the label of the products they buy. And those customers are going back in droves to the manufacturers instead of the retailers for product support. How can you distinguish your brand, given this new market dynamic? Find out now.

Abstract: The way a bank selects, implements, and monitors a technological product significantly contributes to the final effect on the bank's environment.

Abstract: Business process automation is all very well and good. After all, nothing succeeds like success, especially automated success. But what is the effect of automation on the consumer, that most unpredictable of systems?

Abstract: As long as human intervention is part of network operations, there will always be vulnerabilities and an Incident Response capability establishes a force to minimize the effect of system security breaches.

Abstract: Though Catalyst should be encouraged by its first quarter report card, the results do not yet indicate substantial growth in its business, an effect Catalyst hopes to achieve largely through its partnership with SAP.

Abstract: In a move designed to increase its presence in enterprise portals and integrated business intelligence, SAP AG has announced an agreement to purchase TopTier Software for approximately $400 million USD in cash. TopTier’s products are already integrated with SAP’s mySAP Workplace, so the acquisition should be painless and have little negative effect on SAP’s 2001 earnings per share.

Abstract: IBM, Ariba and i2 announce a partnership whose goal is to accelerate the real value provided by E-commerce and whose effect is to leave some companies quaking in their boots.

Abstract: In an effort to improve the state of consumer privacy, Federal Reserve Board, the Federal Deposit Insurance Corporation (FDIC), the Office of the Comptroller of the Currency (OCC), and the Office of Thrift Supervision, on January last year announced that they have put together joint guidelines to safeguard confidential customer information. The guidelines, that took effect last July, implement section 501(b) of the Gramm-Leach-Bliley Act (GLBA) initiated by the Senate Banking Committee, and passed into law on November 4, 1999. This announcement had significant implications for online banking institutions.

Abstract: If you're in the supply chain business, right up there with Newton's law of gravity stands Murphy's other law stipulating that demand and supply, if left to their own tendencies, will always tend to diverge and get you in trouble. Welcome to the world of predictive demand and supply planning whose mission is to predict imbalances as far in advance as possible, in order to provide ample time and opportunity to design and implement corrective sales and operations solutions. So how do we design a system for identifying potential issues and expressing them via a commonly understood key process indicator (KPI) where the cause and effect of our actions can be readily measured? Read this article by the former director of Dell's operations and demand management.

Abstract: An effective business case must link CRM with achieving organizational objectives; but this step is just the beginning. Credibility implies that the document clearly delineates assumptions regarding cause and effect plus the mechanism that will be used to assess results and declare success.

Abstract: A number of anti-virus vendors, including Trend Micro and Computer Associates, have warned of a virus with a new approach. It is known variously as QAZ.TROJAN or QAZ.WORM, and was officially renamed to W32.HLLW.Qaz.A in September. The virus enters via unprotected shared drives and usually replaces the Notepad.Exe application, although there have been occasions where Notepad was not the victim. The virus then provides a backdoor to outside intruders, giving them in effect remote control over the computer that has been infected. This analysis contains some suggestions to protect your machines.

Abstract: On October 19, SAP announced its results for Q3 2000, in which revenues rose 27% and net income increased 96% over the same period last year. However, bear in mind that SAP’s export figures have been bloated to a degree by currency effects, namely a recent favorable exchange rate between dollars and Euros . Even without that effect, 17% revenue growth in the US is much less compared to recent reports from its direct competitors, which should indicate a possible loss of market share.

Abstract: The only way to prevent chaos during testing is to have the process fully understood by all stakeholders, with defined roles and responsibilities. The result of a well-planned and well-designed approach is realizing the expected business benefits and return on investment (ROI). Whatever the project life cycle, a single test process can be used to great effect. Find out what you should consider in this type of project.

Abstract: In a climate of economic crisis, federal and state governments are examining ways to evolve the health care system. One way is to adopt an electronic health record (EHR) system. A bill is in effect in the state of Massachusetts to facilitate EHR implementation in all doctors’ offices and hospitals by 2015. To find out how the EHR bill will affect administrative procedures and practices statewide, read this doctor’s guide.