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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Back to the Future: Olde JWT Comes Back and Agency.com Feels the Pinch
When Lipton Brisk hired web expert Agency.com over JWT it got them more than it bargained for: an agency full of ideas that clashed with their image. JWT's

boat building  websites. JWT missed the boat when Agency.com gave a slick and exciting presentation. Their presentation of multimedia websites they had already done and seemed relevant to Brisk, (a young persons product) won Brisk over. Later, Brisk, upon reflection, realized the slick presentation may have skewed their team's thinking. Agency was thinking about a different and perhaps less mature client than what Brisk had in mind - perhaps an artifact of the way the web has come into being, and how Agency evolved.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care & Billing RFI/RFP Template

General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial Systems, Enterprise Data Warehouse, Reporting, Telephony Products and Services, Utility Products and Services, CATV Products and Services, IP Products and Services, EBPP Services, Technical Requirements  

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Achieving Business Intelligence (BI) in Midsize Companies


Like many of today’s IT decision makers, you may be considering a business intelligence (BI) solution for your midsize company. But how do you go about adding BI without disrupting your company? Without breaking the bank? Without having to add staff members with specialties you’ve never even heard of before? This paper helps answer those questions, with practical advice for bringing BI into your midsize company.

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Demystifying "Vendor Shootout for ERP" Events


In August 2011, TEC Principal Analyst P.J. Jakovljevic experienced the 11th Vendor Shootout for ERP first-hand. Plex Systems, IQMS, and abas-USA presented directly, while Infor ERP SyteLine, Epicor ERP, Microsoft Dynamics AX, SAP Business ByDesign, and Oracle JD Edwards were represented by partners. Log in to read P.J.'s report on the event, and find out why this strange "co-opetition" works for both users and vendors.

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How the Mining Industry Benefits from ERP Systems


Integrated enterprise resource planning software normalizes the reporting requirements for a mining company’s various departments. This article loosely shows the parallels between the operations in a mining company and those of a manufacturer whose product is sold on store shelves.

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Lean Manufacturing: Reaping the Rewards of Lean through Response Management


For years, manufacturers have been driven by sales forecasts and the need to maximize production efficiency at every level of operation. But in order to be successful, manufacturers must look toward adopting a lean mentality. While lean techniques are more easily applied to some manufacturing styles than others, new software tools are now able to deliver the benefits of lean to both high-mix and low-volume operations.

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Cigna Finds Good Therapy: Building a More Efficient Risk Management, Compliance, and System Security Program


As a provider of employee benefits, CIGNA must observe a bevy of regulatory compliance mandates. Because much of its efforts are compliance-focused, it continually embraces technology, searching for new products to better manage its benefit offerings and track its security risks. With QualysGuard’s vulnerability management solution, CIGNA has mitigated vulnerabilities and remained up-to-date with compliance regulations.

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Building a Customer-centric Enterprise Knowledge Base for Improved Customer Support


Within an organization, knowledge bases (KBs) of known product issues and their resolutions are typically created and managed by customer support teams. Their obvious use is to maintain different types of methods for addressing various client issues. KBs thus become an important tool in an organization’s armamentarium used for supporting its customers. But clients are unable to access these

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Actian


Actian Corporation (formerly Ingres Corp.) delivers a cloud development platform for building Action Apps. Action Apps are lightweight consumer-style applications that automate business actions triggered by real-time changes in data.

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10 Errors to Avoid When Building a Data Center


In the white paper ten errors to avoid when commissioning a data center, find out which mistakes to avoid when you're going through the data center...

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Building a Business Case for Enterprise Spyware Protection


It is sometimes difficult to quantify the scope of spyware problems within corporate environments. The least noticeable effect of spyware is to slow network and desktop processing by tiny increments. But even the slightest slowdown, multiplied across the enterprise, adds up to a serious bottom line impact in decreased automated processing and worker productivity.

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