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What’s New at MCA Solutions?
Service supply chains remain complex. MCA Solutions can help service companies of all sizes improve their bottom line. In today’s feature interview, TEC

bob russo  chief executive officer (CEO) Bob Salvucci. Salvucci joined MCA Solutions in September 2002 as CEO, and has guided the company’s continued ascent, leveraging his 30 years of success at IBM and SAP America during their respective periods of high growth. His broad experience with these two tech giants provides MCA with the management expertise necessary to drive its sales, marketing, and product innovation teams while, most importantly, assuring the success of MCA's customers. Key to SAP America's meteori Read More
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » bob russo

Looking Ahead to 2013
TEC analysts speculate about developments to come in a variety of enterprise software spaces in the year ahead. (See also P.J. Jakovljevic's sneak peek at 2013

bob russo  peek at 2013 and Bob Eastman's look at what's in store for supply chain .) Josh Chalifour, Director of Knowledge Services, on enterprise information management: Across the enterprise software market, cloud-based delivery models are a vector of concern. Demand however has been slow to pick up for these models in enterprise information management spaces. Between 2010 and 2011, we saw demand hover at just over 20 percent of the inquiries we receive from end-user organizations. In 2012 demand moved Read More
Microsoft Dynamics Acquires Netbreeze
Just after having acquired MarketingPilot, Microsoft Dynamics has announced its acquisition of social listening and analytics vendor Netbreeze. Key features of

bob russo  eliminated and meaning is preserved. Bob Stutz, corporate vice president of Microsoft Dynamics CRM, further explains the reasoning behind the acquisition: When Microsoft considers an acquisition, we look for leading edge technology companies with innovative IP that aligns with our technology and can scale for the enterprise; this is what we were fortunate enough to find with Netbreeze. A dynamic Swiss company started by some incredibly talented analytics scientists that we enthusiastically welcome to Read More
Kinaxis’ Response Management Helps Keep Supply and Demand in Balance
In the supply chain software market Kinaxis faces stiff competition from the likes of SAP, Oracle, JDA, and Logility, among others, but with double-digit

bob russo  right. Supply chain analyst Bob Eastman brings us through Kinaxis' makeovers over the years to a look at the supply chain solution's architecture, then explores the company's innovation strategy as of late, including its pipeline of continual product updates and improvements and focus on its control tower and channel strategy. Read More
Looking for a Great IT VAR or Consultant? Culture Is the Key.
Have you ever been burned by a service provider who promised great service but didn't deliver? You’re not alone. Especially in the IT world, where virtually

bob russo  several major software implementations. Bob was happy to talk about what made this consultant so remarkable, and over the course of our conversation, he kept coming back to the same five things. Setting the Tone at the Top Right from the start, Bob said, the consultant firm’s senior management was deeply involved in the project. They worked hard to understand Midco’s business, and establish the scope and objectives of the project so they could put together the right team. When one of the consultants Read More
Llamasoft Keeps Supply Chain Design Relevant
It used to be (and it might still be the case in many companies) that supply network design and optimization would be run yearly (or maybe every six months) by

bob russo  For more information, see  Bob Eastman's blog post on Llamasoft . Llamasoft has nearly140 partners and alliance relationships—some are tech partners ( Esri, Tableau ), while some are resellers ( BMA , primarily in South Africa/India, and Optilon , primarily in Scandinavia). The vendor works with large consulting groups who have large supply chain practice groups and lease Llamasoft software on a project basis when they do strategic network optimization and inventory optimization projects for their Read More
The Demo Crime Files!
This article is part of the continuing education all software demonstrators need to ensure their fundamental skills remain sharp. It points out three common

bob russo  crime-free. About The Author Bob Riefstahl has performed hundreds of demonstrations to all sizes of companies and audiences throughout his career. His firm, 2WIN!® Global, offers workshops, consulting, and professional speaking to technology companies around the world. This article is from his book Demonstrating To Win!, available through www.2WinGlobal.com . Riefstahl can be reached at info@2WinGlobal.com . Read More
Knosys Seeks Clarity With A Name Change
Knosys, Inc. has announced that it has changed its company name to ProClarity Corporation. The goal of the name change is to leverage the strength of the

bob russo  ProClarity product line, said Bob Lokken, president and CEO of ProClarity Corporation. With over 250 corporate customers and 30 independent software vendors using ProClarity products today, we felt it was a good time to capitalize on the momentum of our award-winning product family. In a separate statement, the company also announced the launch of the ProClarity 4.0 product family, which includes an enterprise server to enable centralized management and thin client accessibility. The ProClarity Read More
What Can Pure CPQ Vendors Do Now?
For a few years now, pundits have opined that the quote-to-order (Q2O)/configure, price, quote (CPQ) realm is not sustainable as a standalone enterprise

bob russo  financial consolidation space with BoB players such as Hyperion, Business Objects, Cognos , and others, and pure CPQ providers will find it tough going. Selectica and Apttus might have improved their viability by expanding their footprint via handling contract lifecycle management (CLM) and offering configure, price, quote, contract (CPQC) capabilities. Cincom Acquire has a larger parent, Cincom Systems , but what can companies such as Configure One, Configit, FPX, Versata CPQ, Tacton , and Experlogix do Read More
Is J.D. Edwards's CRM 2.0 (With more than 200 Enhancements) Good News?
When it comes to touting 200 product enhancements, what J.D. Edwards is saying is that ease of integration is important to mid-market companies because they

bob russo  and was replaced with Bob Dutkowsky. No need to say that J.D. Edwards like many other ERP vendors has foreseen the importance of the CRM market and its integration to back-office systems. Most analysts are forecasting that through 2006, ERP revenue growth rates would be somewhere around 10% compounded annually. However, of this, the majority of revenue will come from SCM and CRM (customer relationship management) modules. User Recommendations The market is still focused on achieving ROI; however the real Read More
Appointment Scheduling - Achieving the Positive Ripple Effect Part 1
Accurate appointment scheduling can provide great benefit to all in the supply chain through improvements in efficiency, visibility, resource and capacity

bob russo  for an average week. Bob Johnson, Inbound Logistics Manager for Harris Teeter grocery stores, cites rescheduling as the largest problem in scheduling today. In an attempt to offset costs, Harris Teeter has instituted a policy of charge backs for any appointment that is rescheduled more than twice. Currently, between $7,000-$12,000 is collected each month in rescheduling fines. These figures clearly illustrate the depth of the problem. Because carriers and vendors do not personally have access to the Read More
Mega-Vendors Warming Up to the Cloud - Part 3
Part 1 of this blog series depicted the three evolutionary phases (or waves) of software as a service (SaaS) and the adoption of cloud computing. The post ended

bob russo  be worthwhile to read Bob Evans' Global CIO blog post as a response to a BusinessWeek ’s previous article . Other balanced and informative articles would be ZDnet blog posts by Phil Wainewright , Dennis Howlett , and Brian Sommer , as well as the WSJ blog post by Ben Worthen . In her recent blog post, Amy Wohl takes a critical view of SAP’s still thin on-demand arsenal by saying that: ... SAP is remarkably late to the SaaS market and has chosen a unique path which I don't think will work: they want to Read More
Progress Exchange 2013 Part One: What's the Current State of Progress?
By P.J. Jakovljevic (see bio) and Bob Eastman (see bio)As it has been excruciatingly painful for die-hard Boston Red Sox fans to watch their moribund

bob russo  see bio ) and Bob Eastman ( see bio ) As it has been excruciatingly painful for die-hard Boston Red Sox fans to watch their moribund baseball team’s previous two seasons, it has been puzzling and perhaps also painful for enterprise software market observers to watch the coinciding self-implosion of sorts of the New England software vendor Progress Software Corporation . For those who are not sure what I am referring to, 2012 and 2013 were the years in which Progress divested many of its once well-known Read More
Xactly Surpasses 500 Customers
This past Halloween was by no means scary for Xactly Corporation, a cloud sales compensation and sales performance management (SPM) provider.  In fact, the day

bob russo  that to its best-of-breed (BoB) partners like Marketo, and ensure easy integration between those software-as-a-service (SaaS) platforms and its own solutions. Xactly does see a huge opportunity, however, to leverage incentives outside the sales function, as a new generation of workers emerges that has motivations beyond the dollar. Compensation has long been known to be one of the best levers to motivate and align employee behaviors, and we will see more and more departments within companies adopt this Read More
Software Evaluation, Selection, and Procurement Part Two: Recommendations for Improvement
Pursuing an alternative strategy for software evaluation and selection, based on the capital investment paradigm and the principles outlined in this article, is

bob russo  the business case). Owner: Bob Jones, Director of Purchasing Savings Summary: Expected annual savings = $125,000 Expected one-time reduction in working capital investments = $1,250,000 Savings Detail: Current average raw material inventory value in category A = $5,000,000 Expected inventory reduction = 25% Expected annual return on invested capital = 10% Annualized Dollar Savings = $5,000,000 x 25% x 10% = $125,000 Reduction in working capital = $1,250,000 As you can see, a more detailed set of benefits Read More

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