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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 book filetype xls


Network Monitoring and Troubleshooting for Dummies
This Network Monitoring and Troubleshooting for Dummies book introduces you to common network performance management (NPM) issues and gives you a new way of

book filetype xls  and Troubleshooting for Dummies book introduces you to common network performance management (NPM) issues and gives you a new way of looking at solving them. This perspective allows you to see your network from your users’ point of view—namely, the services and applications they use and their experience with them. Of course, you can still get down to the other flow and packet levels, but macro-level visibility is a key differentiator in your ability to monitor and troubleshoot network performance effi

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care & Billing RFI/RFP Template

General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial Systems, Enterprise Data Warehouse, Reporting, Telephony Products and Services, Utility Products and Services, CATV Products and Services, IP Products and Services, EBPP Services, Technical Requirements  

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Making the Sound Choice: Avoid the Common Pitfalls When Choosing a Saas Vendor


Organizations are frequently turning to software-as-a-service (SaaS) solutions for their customer relationship management (CRM) needs. But there are risks when deploying any solution at scale, especially if you select the wrong vendor. This e-book aims to help organizations make a smart CRM choice.

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The Future of the SAP Economy—A Book Review of SAP Nation


P.J. Jakovljevic reviews a fascinating new book about software vendor SAP. And what a story it is! Written by Vinnie Mirchandani, it chronicles the current and future prospects of a $200 billion giant that has a glorious and profitable past—but may be looking at a future fraught with serious challenges at every turn.

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Customer Analytics for Dummies (IBM Limited Edition)


In this e-book, take a look at the concepts for getting started with customer analytics and the specific techniques associated with it.

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How to Make Any Content SEO-friendly


Content marketing has become an important piece of a modern digital marketing plan. Marketing teams are producing more content than ever, working closely with editorial teams, and pumping out blog posts—all to attract more potential buyers to their web properties. In this new digital landscape, writers and content marketers are key players in the search optimization equation, but most don't yet know the rules of the SEO road.

In this e-book, we'll tell you everything you need to know to make your content SEO-friendly. SEO can be complicated, highly-technical, and full of nuance. We'll show you how and where writers can play a role in SEO, and walk you through 3 steps to optimize your content for search engines.

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Manufacturing Environments and Integration with Other Functions


This continues a reprint of the summary chapter from the book Managing Your Supply Chain Using Microsoft Navision by Dr. Scott Hamilton.

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Human Capital Supply Chains: Book Review


“Goods are uniform and people are unique.” Too obvious? Maybe, but with the success that supply chain management (SCM) has brought to manufacturers, it’s time to apply the same philosophy to human capital management (HCM). In today’s feature article, TEC HCM analyst Sherry Fox reviews Human Capital Supply Chains, a new book that provides expert advice on what works, what doesn’t, and how a simple SCM history lesson can change the way you manage your workforce.

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Managing Lean Manufacturing Using Microsoft Dynamics AX 2009


A supply chain management system (SCM) is a critical success factor for implementing lean manufacturing. The SCM system helps define product structure, costing information, financial information and reports and is a useful tool in the decision-making process.

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Word Association


I have a danish on my desk that I want to eat. Actually, it's half a danish... almond, homemade with butter. But first, this week's white paper topic: ecommerce. I'm actually going to direct you to a datasheet by AppFinity on e-commerce solutions. This does require registration, but it's worth it. Not necessarily for the datasheet alone, but to access other white papers. I know, white papers

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Wetmetrics


The Internet is having an identity crisis. Long regarded as a powerful tool for cost reduction and service enhancement, the Internet is falling short of its promise because of the real and perceived threat of identity theft. Financial losses and insurance costs are mounting, as organizations struggle to protect their information perimeters and improve the strength of their authentication systems to ensure that the authorized user is present during the sign-in process. The widespread use and misuse of passwords as authentication tokens is generally cited as a cause of the accelerating erosion of user confidence and the increasing incidence of identity theft. It is generally agreed that passwords are not enough. Much has been lost, however, in the race toward person-present authentication systems. While the application of passwords is fraught with risk, the introduction of complex authentication infrastructures and cumbersome end user technology has eroded usability and increased the cost of security dramatically. This paper describes a new authentication approach that retains the simplicity and low cost of passwords, while gracefully introducing as much person-present assurance as is required by the application.

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The Definitive Guide to Successful Deployment of VoIP and IP Telephony-Chapter 1


As the era of traditional telephony draws to a close, the doors to the next generation in communications open. Chapter 1 of this 4-part e-book discusses electronic human voice communication and its importance in business today. It documents the underlying beliefs, philosophies, and observations of the future of telephony, and provides the basic concepts readers will need to guide them through the rest of the series.

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