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Featured Documents related to
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Agile Information Systems: Conceptualization, Construction, and Management
The book "Agile Information Systems" unveils how modern companies can create and deploy agile information systems. Academic experts, researchers, and practitioners discuss the concept of agile information systems, the importance of the context of agility, and organizational management issues in the context of agile information systems.
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Customer service is more than a department; it's an essential strategy for growing a business. No one knows that better than TruServ Corporation, an organization formed in 1997 by the merger of Cotter & Company and ServiStar Coast to Coast. Today, the $2.2 billion Chicago-based cooperative supports over 6,400 independent retailers worldwide working under identities like True Value, Taylor Rental Center and Home & Garden Showplace.
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Once the toast of Wall Street, Remedy has redefined its business. With products in CRM, service management and e-procurement (and others), and propelled by something unusual – profits – the company is hoping to regain its former luster.
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: remedy, ar system, Remedy Corporation, client-server computing, Action Request System, workflow procedures , workflow-driven processes, application tool, employee-intensive business practices, Remedy Help Desk, Remedy Asset Management, Remedy Service Level Agreements, remedy products, Pipestream Technologies, CRM tools, remedy software, remedy workflow.
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Case Study: B&K Corporation
B&K Corporation engineers and manufactures test and assembly systems for automotive and other components. But B&K didn’t have the infrastructure and systems support for effective engineering controls and documentation—manual and paper-based processes meant data was often three weeks old. Find out how B&K decreased costs and improved customer service with a new automated enterprise resource planning (ERP) system.
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Case Study: Huntsman Corporation
In late 2004, the senior management team of the Huntsman Corporation, a global manufacturer of chemical products, identified an opportunity to both prepare the company for compliance with Sarbanes-Oxley and achieve cost reductions. Learn how the company selected a new financials solution that helped it reduce audit fees, avoid headcount additions, improve productivity, and create an enterprise-wide analytics platform.
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RockySoft Corporation
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: RockySoft Corporation offers web-hosted solutions that optimize supply chain inventory management. The company provides distributors and manufacturers with an all-in-one supply chain visualization and advanced planning system, to streamline forecasting, planning, and procurement. RockySoft is based in Fort Collins, Colorado, USA.
A More Promising Payday at Promissor Corporation
When testing firm Promissor’s system kept crashing, it knew it was time to make a change. With over 800 employees made up of part-timers, temporary workers, and employees on various pay cycles, its payroll team was constantly reconstructing lost time sheets and wasting valuable time. Since implementing an automated Web-based solution, it has benefited from improved data collection accuracy and reduced manual processing.
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Parametric Technology Corporation purchased Enterprise Application Integration vendor Auxilium within the last year, and has now announced the release of Auxilium’s Info*Engine EAI product, release 4.0. The product is said to provide a platform for “collaborative product commerce”.
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: windchill, ptc, Parametric Technology Corporation , Windchill Info Engine V4, collaborative product commerce , cpc solutions, Engine Release 4.0 , Web-based collaboration, B2B collaboration portals , B2B enterprise application integration solution, Business-to-Business portal , B2B e-commerce solutions , process management software , ptc plm, data sharing between enterprise applications , product data.
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Case Study: American Crane & Equipment Corporation
American Crane & Equipment Corporation (ACECO) designs and manufactures electric overhead traveling cranes. Managing and tracking custom projects for accurate job costing is key—but ACECO’s legacy system involved labor-intensive, manual manipulation of data. ACECO saw that real-time job cost data was vital to operational performance. It found a solution with integrated functionality for all process operations. Learn more.
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: Located in Pleasanton, California (US), California Software Labs (CSWL Inc.) is a customer software solutions provider and a wholly owned subsidary of California Software Co. Ltd. (Calsoft), located in Chennai, India. Calsoft is a public company listed on the Indian stock exchanges and is certified Capability and Maturity Model Integration (CMMi) level 5. Founded in 1992, Calsoft is financially supported by Chemoil Corporation (US), Itochu Corporation (Japan), and Industrial Development Bank of India (IDBI). CSWL has over 50 software engineers in the US and over 400 software professionals in India, in Chennai, Bangalore, and Cochin. It has operations in the United Kingdom (UK), Japan, and Singapore.
Celerant Technology Corp.
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: Celerant Technology, a privately held corporation that provides retail software to retail organizations. In addition to traditional planning, implementation, training, and support services, Celerant provides a range of customized services, including custom development, integration with enterprise resource planning (ERP) and legacy systems, and integration with alternative points of presence. Celerant Technology is headquartered in Staten Island, New York (US), with additional US offices in Florida, Georgia, Ohio, Oklahoma, and Pennsylvania.
OutlookSoft Case Study: US Sugar Corporation
A diverse company with multiple business units, US Sugar was looking for relief in the financial reporting and budgeting areas. Defining the related metrics and ensuring they were consistent enterprise-wide was thus a critical need. US Sugar required a comprehensive planning and performance management solution that would enable financial reporting, monthly forecasting, cost allocations, consolidations, actuals analysis, and strategic planning.
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