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SSA GT Beefs Up BPCS V8 Through Partnerships' Spree
With a flurry of alliance making activities, SSA GT is executing a strategy to save the company from oblivion by extending the value proposition to existing

bpcs crm  OEM partnership to deliver BPCS CRM , a sales, marketing, and service desk suite of applications that manage customer activities and marketing campaigns. With BPCS CRM, companies should be able to track and coordinate sales, marketing and customer service plans and activities; mine their relationship database to increase value to customers, partners and prospects; and achieve a streamlined, collaborative business environment. BPCS CRM will be integrated with BPCS CD, V6.1 and V8. The solution is Read More...
CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
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Documents related to » bpcs crm


Del Monte Foods Deploys Kenandy ERP
Kenandy, Inc., a provider of cloud enterprise resource planning (ERP) solutions for global enterprises, recently announced that Natural Balance Pet Foods, Inc.,

bpcs crm  legacy on-premises system ( BPCS , now known as Infor ERP LX ) was complex (and yet with lax financials controls), difficult to upgrade, and costly to deploy to new lines of business. The company was looking for a new solution that would facilitate rapid integration of new acquisitions and provide a platform for business growth. Del Monte decided that Natural Balance would be the company’s first Kenandy ERP deployment. Kenandy started to work on the implementation process in tandem with Del Monte's Read More...
SSA GT Beefs Up BPCS V8 Through Partnerships' Spree Part 2: Market Impact
SSA GT has mostly achieved its most imminent and important goal of enticing existing BPCS customer base to stay on their maintenance contracts. Vendors vying to

bpcs crm  product scope internally. Although BPCS V8 is an ERP suite that can accommodate different manufacturing environment such as discrete lean manufacturing, assemble-to-order (ATO) and make-to-order (MTO) operations, and process manufacturing too, the fact remains that SSA does not yet offer much more than its traditional ERP product in conjunction with bundling extended-ERP software components from alliances. In terms of product scope, it is mainly in the realm of manufacturing management (MRP II, JIT, Read More...
Will A Big Fish's Splash Cause Minnows' Flush Out Of The CRM Pond?
While Microsoft’s zeal to deliver a market-ready CRM product may speak to the CRM market’s attractiveness, Applix’ exit may, on the other hand, indicate that

bpcs crm  SSA GT Beefs Up BPCS V8 Through Partnerships' Spree and Geac Trying Its Luck in Partnering ). Many pure-CRM players that cannot boast the above traits should do their own math and analyze the raison d'etre' of their independent existence within the CRM battleground. To that end, this might have been the right move for Applix, given its analytic market origins, and given the additional cash influx from the sale the lighter' Applix will now leverage to bolster its BPM capabilities and to accelerate its Read More...
Is SSA GT Betting Infini(um)tely On Acquisitions? Part Three: Complementary Products
At a first glance, one can even notice that the complementary nature of some SSA GT products and Infinium products may indeed provide a ‘kick for a buck

bpcs crm  releases of PRMS 9.2, BPCS 8.2, KBM 2.2 , and Warehouse BOSS 6.2 are ever more impressive given the market skepticism about the viability of these. Even the venerable MANMAN product has had some enhancements in its version 12, although this product faces the impending predicament of the HP e3000 hardware platform discontinuation in 2003. To that end, migration to MK Manufacturing or to SSA GT MAX+ might be a viable option for these customers, and might prove that it was not necessarily mere an impulse Read More...
The Case for a New CRM Solution
CRM software has gone well beyond being a

bpcs crm  Case for a New CRM Solution CRM software has gone well beyond being a good to have capability. Senior management is now generally quite clear that this genre of software is needed. However, it also often acknowledged that companies that have deployed CRM software solutions have not obtained the benefits that were promised. When we understand the reasons for this dissatisfaction, we can make the case for a new CRM solution. See the benefits of a new CRM solution. Read More...
C2 CRM


bpcs crm  CRM Read More...
SYSPRO CRM
SYSPRO CRM is aimed specifically at small to midsize manufacturers and distributors. Unlike other customer relationship management (CRM) solutions that are

bpcs crm  CRM SYSPRO CRM is aimed specifically at small to midsize manufacturers and distributors. Unlike other customer relationship management (CRM) solutions that are built around a modular architecture, SYSPRO CRM software uses a table-based architecture to integrate all of the critical CRM functions of marketing, sales, service, and fulfillment into a single module. This integrated architecture means that users from every department—including marketing, sales, service, collections, or shipping—share Read More...
Pivotal CRM
Pivotal CRM is a full-featured customer relationship management (CRM) platform built on the Microsoft .NET framework, suited to organizations of all sizes

bpcs crm  CRM Pivotal CRM is a full-featured customer relationship management (CRM) platform built on the Microsoft .NET framework, suited to organizations of all sizes that are looking to optimize their CRM processes, including sales force, marketing, and service automation.   Pivotal is built on a flexible platform, so the CRM experience is built around an organization’s business processes. Pivotal CRM is supported by a full continuum of services that are affordable, easy to use, and configurable to any Read More...
CRM Selections: When An Ounce Of Prevention Is Worth A Pound Of Cure Part One: The CRM Selection Challenge
Two of the greatest challenges IT decision makers face when selecting a CRM package is first, having a comprehensive understanding of their functional and

bpcs crm  Selections: When An Ounce Of Prevention Is Worth A Pound Of Cure Part One: The CRM Selection Challenge Introduction Over the past two years it seems not a week has gone by without an editorial about a failed Customer Relationship Management (CRM) project. Many articles relate CRM failure to the absence and/or weakness of business objectives driving the CRM initiative. Although this is true, many projects fail due to a poor vendor selection procedure. Starting At The Beginning Of course software tools Read More...
Social CRM is Dead, Long Live Social Media Flavored CRM
Customer relationship management (CRM) is not and cannot really be social, since social means “of, relating to, or occupied with matters affecting human welfare

bpcs crm  CRM is Dead, Long Live Social Media Flavored CRM Customer relationship management (CRM) is not and cannot really be social, since social means “ of, relating to, or occupied with matters affecting human welfare ” (definition taken from The Free Dictionary ). In my opinion, CRM does not really affect human welfare, since it brings advantages only to its users and to the customers of the companies using it. In this blog post, I will explain why CRM is not social and why social CRM (SCRM) is Read More...
Prophet CRM
We finally believe that if you want to do CRM right, you need to do it in Outlook. The CRM solution must work the way people are working and not force them

bpcs crm  CRM We finally believe that if you want to do CRM right, you need to do it in Outlook. The CRM solution must work the way people are working and not force them to log into another website or open up an entirely different CRM application. Your people are already doing 50 to 60% of their CRM activities inside of Outlook, why not just put CRM features into Outlook and that is precisely what we did. Thus Prophet CRM was born – a CRM Simplified with Outlook that your people will actually use Read More...
CRM 101
Welcome to another installment in our back-to-basics series. So far, we’ve covered ERP 101 and SCM 101. What Is CRM?CRM is more than a software application

bpcs crm  101 Welcome to another installment in our back-to-basics series. So far, we’ve covered ERP 101 and SCM 101 . What Is CRM? CRM is more than a software application. It is a set of strategies, processes, and associated software systems designed to improve the interactions and engagement of customers. CRM involves not only the use of these tools, but also corporate cultural transformation and ongoing programs with the appropriate organizational framework. CRM also includes sales force automation (SFA), Read More...
SAP CRM
SAP CRM has been used in over twenty-five industries including automotive, chemicals, consumer products, professional services, high tech, and wholesale

bpcs crm  CRM SAP CRM has been used in over twenty-five industries including automotive, chemicals, consumer products, professional services, high tech, and wholesale distribution. Its features include partner channel management, marketing, sales, professional services, interaction center management, real-time offer management, web channel management, trade promotion management, and business communication management. Read More...
Access Commerce Spices Up North American CRM Fray
In May, Access Commerce, a French CRM vendor, announced the opening of its first USA office in San Diego, California. During Explore 2000, QAD’s annual user

bpcs crm  Commerce Spices Up North American CRM Fray Access Commerce Spices Up North American CRM Fray P.J. Jakovljevic - July 5, 2000 Event Summary According to the company's press release from June 8, Access Commerce, a French eCRM vendor, has announced its acquisition of AIS Technologies Inc. from Vancouver - British Columbia, Canada - a leading e-business solution provider for mid-sized enterprises. This acquisition will accelerate growth plans for penetrating into North America as well as the development Read More...

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