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Can Mzinga Really Make You OmniSocial?
According to Paul Greenberg, an expert in customer relationship management (CRM) and social CRM (SCRM), the term “social customer” was coined by Chris Carfi

bpm audio  (ERP), business process management (BPM), etc. • free edition with limited functionality that benefit small businesses willing to adapt to their customers’ needs • ability for users to create their own widgets and applications, which can be exchanged through an online market or store All these are in development or can be found in Mzinga’s product road map. The best is yet to come… I must confess that I was (in this previous post)—and still am—a bit pessimistic about social CRM because I w Read More...
Business Process Management (BPM)
Business process management (BPM) defines, enables, and manages the exchange of enterprise information through the semantics of a business process view, which involves employees, customers, part...
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Documents related to » bpm audio


The User's Undying Quest for Exploring and Discovering Info - Part 1
SAP AG and Endeca Technologies might not appear to have much in common at first glance, other than occasional partnering in some joint opportunities, and

bpm audio  like business process modeling (BPM).” Part 2 of this blog series will explore how SAP is adapting to the outlined fundamentals above. One concrete example will be the  recently unveiled SAP BusinessObjects Explorer  product . In the meantime, your comments and feedback with regard to the opinions and assertions expressed thus far are welcome. If you are applications users, how important are the aforementioned considerations in your software selections? For both users and vendors, what are your inform Read More...
The 2007 Microsoft® Office System in Manufacturing
This white paper highlights the key challenges facing the manufacturing industry, and discusses how the 2007 Microsoft® Office system can help maximize employee

bpm audio  Companies can use the BPM solution to improve sales, marketing analytics, and decision-making by providing sales teams with broader access to critical information through familiar and easy-to-use Microsoft Office system programs, including many of the ones noted above. With the greater visibility into factors affecting sales performance and marketing effectiveness that the BMP solution provides, companies can build a unique customer experience and increase revenue growth. Strengthening collaborative Read More...
BizAgi: Business Process Management (BPM) Competitor Analysis Report
Business process management (BPM) defines, enables, and manages the exchange of enterprise information through the semantics of a business process view, which

bpm audio  Business Process Management (BPM) Competitor Analysis Report Business process management (BPM) defines, enables, and manages the exchange of enterprise information through the semantics of a business process view, which involves employees, customers, partners, applications, and databases. Read More...
Business Performance Management (BPM) RFI/RFP Template
Data Visualization, Analytics, Workflow, Data Integration, Support, System Requirements

bpm audio  Performance Management (BPM) RFI/RFP Template Data Visualization, Analytics, Workflow, Data Integration, Support, System Requirements Read More...
One-on-One with BPM Vendor K2’s Executives
TEC recently spoke with the top executives of business process management (BPM) vendor K2 to get an insider view of the company’s mission and vision for the

bpm audio  on-One with BPM Vendor K2’s Executives In the first part of this report, Technology Evaluation Centers (TEC) zoomed in on the business process management (BPM) vendor K2, focusing on the business strategies and products that have allowed the vendor to become a serious contender in the BPM space. In this second part, TEC recently spoke to the K2’s top executives to get an insider view of the company’s mission and vision for the future.   TEC : Which regions and industry segments have been most Read More...
Using Nimble BPM to Drive Business Change
In the current economic climate, business process management (BPM) projects need to return to basics to meet the needs of today’s dynamic enterprise. They need

bpm audio  Nimble BPM to Drive Business Change In the current economic climate, business process management (BPM) projects need to return to basics to meet the needs of today’s dynamic enterprise. They need to quickly deliver the benefits that organizations need or require, without the barriers of cost, time, complexity, and staffing that have built up around BPM over the years. Learn how applying nimble BPM strategies can help you drive business change. Read More...
AuraPortal: A BPM Vendor Worth Checking Out
AuraPortal, a new business process management (BPM) vendor, offers a solution that creates business process execution models without the need for heavy IT

bpm audio  A BPM Vendor Worth Checking Out Despite the ongoing consolidation in the business process management (BPM) space (i.e., the acquisitions of Lombardi Software by IBM , Metastorm by Open Text , Chordiant by Pegasystems , Savvion by Progress Software [see related blog post on the TEC Blog ], BEA Systems by Oracle , IDS Scheer by Software AG , and so on), the BPM arena is still crowded with a number of vibrant vendors (many of which are still startups) with innovative value propositions and Read More...
K2 Takes BPM Mobile
K2 has released an updated K2 Mobile app for iPhone and iPad users. The app, available for current K2 blackpearl and K2 Appit customers, provides users with

bpm audio  Takes BPM Mobile K2 has released an updated K2 Mobile app for iPhone and iPad users. The app, available for current K2 blackpearl and K2 Appit customers, provides users with access to K2 tasks on their iPhone or iPad.   Customers can use the K2 Mobile app to review and respond to any K2 task, across any process, so they can access data directly from their iPhone or iPad and redirect or share tasks with other users. The new release is native to iOS 7, but K2 already has Android and Blackberry Read More...
BPM in the Retail Sector
To remain competitive, retailers must improve costs, differentiate the shopping experience, and ensure effective promotions. Many retailers are asking how to

bpm audio  in the Retail Sector To remain competitive, retailers must improve costs, differentiate the shopping experience, and ensure effective promotions. Many retailers are asking how to improve vital business processes while offering customers more. Learn about key trends in the retail sector and how business process management (BPM) can help address challenges across in-store operations, supply chain management (SCM), and multi-channel integration. Read More...
BUSINESS FIRST: Business Process Management (BPM) Competitor Analysis Report
Business process management (BPM) defines, enables, and manages the exchange of enterprise information through the semantics of a business process view, which

bpm audio  FIRST: Business Process Management (BPM) Competitor Analysis Report Business process management (BPM) defines, enables, and manages the exchange of enterprise information through the semantics of a business process view, which involves employees, customers, partners, applications, and databases. Read More...
Using BI and BPM to Address the Information Challenges of Midsize Companies
Business intelligence (BI) and business performance management (BPM) are two disciplines that become critical as companies progress through the midsize stage

bpm audio  BI and BPM to Address the Information Challenges of Midsize Companies TEC's solutions, which include research comparison reports selection tools consulting services are driven by its powerful analysis engine, eBestMatch. Source: Technology Evaluation Centers Resources Related to Using BI and BPM to Address the Information Challenges of Midsize Companies : Business Intelligence (BI) (Wikipedia) Business Process Management (BPM) (Wikipedia) Using BI and BPM to Address the Information Challenges of Read More...
BPM in Retail
Relevant to the current economic recession, find out about key challenges faced by the retail industry, such as multichannel integration. Get an introduction to

bpm audio  in Retail Relevant to the current economic recession, find out about key challenges faced by the retail industry, such as multichannel integration. Get an introduction to a process excellence and governance approach specific to retail, for radical cost reduction and organizational agility and visibility. You’ll also find a case study about business performance management (BPM) in the food and beverage industry. Read More...
Estudio de caso: Polymita integra sus soluciones ECM y BPM
Euromadi, una central de compras y servicios y miembro de la Central Europea EMD, buscaba automatizar sus procesos de negocio para aumentar su eficacia

bpm audio  sus soluciones ECM y BPM Euromadi, una central de compras y servicios y miembro de la Central Europea EMD, buscaba automatizar sus procesos de negocio para aumentar su eficacia, específicamente con proveedores de diferentes partes del mundo, y gestionar las relaciones entre más de 220 empresas asociadas. Para abordar las cuestiones, Polymita sugirió una plataforma integrada de BPM y ECM basada en sus productos. Read More...
Ultimus BPM Suite Now TEC Certified


bpm audio  BPM Suite Now TEC Certified We are pleased to announce that the Ultimus Business Process Management Suite has joined the ranks of TEC Certified systems providing business process management (BPM) functionality. See TEC’s vendor showcase for a profile of Ultimus . I’ll be providing a full report here on the TEC site in the coming weeks (including strengths, weaknesses, and benchmarking analysis of each module), but for now, I’ll just give you the 30-second overview of this BPM suite's Read More...

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