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Software Functionality Revealed in Detail
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Can Mzinga Really Make You OmniSocial?
According to Paul Greenberg, an expert in customer relationship management (CRM) and social CRM (SCRM), the term “social customer” was coined by Chris Carfi

bpm audio  (ERP), business process management (BPM), etc. • free edition with limited functionality that benefit small businesses willing to adapt to their customers’ needs • ability for users to create their own widgets and applications, which can be exchanged through an online market or store All these are in development or can be found in Mzinga’s product road map. The best is yet to come… I must confess that I was (in this previous post)—and still am—a bit pessimistic about social CRM because I w

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Process Management (BPM)

Business process management (BPM) defines, enables, and manages the exchange of enterprise information through the semantics of a business process view, which involves employees, customers, partners, applications, and databases.  

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The User's Undying Quest for Exploring and Discovering Info - Part 1


SAP AG and Endeca Technologies might not appear to have much in common at first glance, other than occasional partnering in some joint opportunities, and perhaps that SAP Ventures owns a piece of privately held Endeca. In the world of home appliances, SAP would be analogous to a tried-and-true refrigerator, but with the most advanced features in the market, such as a built-in

bpm audio  like business process modeling (BPM).” Part 2 of this blog series will explore how SAP is adapting to the outlined fundamentals above. One concrete example will be the  recently unveiled SAP BusinessObjects Explorer  product . In the meantime, your comments and feedback with regard to the opinions and assertions expressed thus far are welcome. If you are applications users, how important are the aforementioned considerations in your software selections? For both users and vendors, what are your inform Read More

The 2007 Microsoft® Office System in Manufacturing


This white paper highlights the key challenges facing the manufacturing industry, and discusses how the 2007 Microsoft® Office system can help maximize employee contributions and enhance business performance with innovative and powerful enterprise capabilities.

bpm audio  Companies can use the BPM solution to improve sales, marketing analytics, and decision-making by providing sales teams with broader access to critical information through familiar and easy-to-use Microsoft Office system programs, including many of the ones noted above. With the greater visibility into factors affecting sales performance and marketing effectiveness that the BMP solution provides, companies can build a unique customer experience and increase revenue growth. Strengthening collaborative Read More

BPM in the Retail Sector


To remain competitive, retailers must improve costs, differentiate the shopping experience, and ensure effective promotions. Many retailers are asking how to improve vital business processes while offering customers more. Learn about key trends in the retail sector and how business process management (BPM) can help address challenges across in-store operations, supply chain management (SCM), and multi-channel integration.

bpm audio  in the Retail Sector To remain competitive, retailers must improve costs, differentiate the shopping experience, and ensure effective promotions. Many retailers are asking how to improve vital business processes while offering customers more. Learn about key trends in the retail sector and how business process management (BPM) can help address challenges across in-store operations, supply chain management (SCM), and multi-channel integration. Read More

On-Demand Software for BPM: Now Ready for Enterprise Adoption


Planning, forecasting, and reporting are among the business processes that, if strengthened with analytic software, can help companies improve their performance. Due to time and expense of implementation, many mid-sized have been slow to aggressively adopt business performance management (BPM) solutions. See how on-demand BPM software is a low-cost, low-risk BPM solution that is likely to lead to an “early payback.”

bpm audio  solutions. See how on-demand BPM software is a low-cost, low-risk BPM solution that is likely to lead to an “early payback.” Read More

BPM Showdown! Oracle's Hyperion System 9 vs. OutlookSoft vs. Cartesis Suite


I'm Lyndsay Wise, senior research analyst at Technology Evaluation Centers. Welcome to another in TEC's series of enterprise software Showdowns. Today's Showdown pits three of the top business performance management (BPM) vendors against each other in a head-to-head contest: Hyperion System 9 vs. OutlookSoft vs. Cartesis Suite! We hope you find this Showdown helpful and informative, and invite your comments and questions.

bpm audio  Cartesis Suite Welcome to BPM Showdown: Oracle Hyperion System 9 vs. OutlookSoft vs. Cartesis Suite I'm Lyndsay Wise, senior research analyst at Technology Evaluation Centers. Welcome to another in TEC's series of enterprise software Showdowns. Today's Showdown pits three of the top business performance management (BPM) vendors against each other in a head-to-head contest: Hyperion System 9 vs. OutlookSoft vs. Cartesis Suite! We hope you find this Showdown helpful and informative, and invite your Read More

IBM & ILOG Matrimony: Good for BPM, Uncertain for SCM? -- Part 2


Part 1 of this blog topic analyzed IBM’s rationale to acquire ILOG to bolster its service-oriented architecture (SOA) and business process management (BPM) platforms. Eventually, with ILOG fully integrated, IBM hopes to establish the following: a leading rule repository and end-to-end rule lifecycle management; a full spectrum of rules definition and execution methods; maximum rules reuse

bpm audio  reuse – across all BPM initiatives, SOA initiatives, applications and modernization efforts; and tight integration between IBM WebSphere and ILOG. In addition, as hinted in Part 1, IBM is expected to leverage ILOG's presence in optimization and visualization, which are also of relevance to BPM , Business Activity Monitoring (BAM) & analytics , and Complex Event Processing (CEP) opportunities. During the past several years, the consolidation of the independent business rule management systems (BRMS) Read More

BPM Partners


Advisory firm BPM Partners focuses on business performance management (BPM). The company works with clients on budgeting, planning, financial reporting, regulatory compliance, and profitability optimization.

bpm audio  Partners Advisory firm BPM Partners focuses on business performance management (BPM). The company works with clients on budgeting, planning, financial reporting, regulatory compliance, and profitability optimization. Read More

Ultimus Case Study: BPM for Efficient Loan Management


A full member of the Barclay’s Group, UK-based FIRSTPLUS Financial Group specializes in personal loans and loan refinancing. As with all businesses that experience rapid growth from the outset, its critical processes had evolved without much structured planning. That’s why FIRSTPLUS needed a strategic business process management (BPM) solution for structural process implementation and automation across different areas and functions.

bpm audio  Case Study: BPM for Efficient Loan Management A full member of the Barclay’s Group, UK-based FIRSTPLUS Financial Group specializes in personal loans and loan refinancing. As with all businesses that experience rapid growth from the outset, its critical processes had evolved without much structured planning. That’s why FIRSTPLUS needed a strategic business process management (BPM) solution for structural process implementation and automation across different areas and functions. Read More

SAP NetWeaver BPM


Business process management (BPM) is an attempt to provide a holistic view of a company’s workflows and automate processes. It provides a new management discipline, a new suite of software tools, and a new IT implementation style based on concrete links between strategy and execution. Learn more about SAP’s place in the BPM landscape and what its new BPM tool—NetWeaver BPM—can do to help you better manage your company.

bpm audio  NetWeaver BPM Business process management (BPM) is an attempt to provide a holistic view of a company’s workflows and automate processes. It provides a new management discipline, a new suite of software tools, and a new IT implementation style based on concrete links between strategy and execution. Learn more about SAP’s place in the BPM landscape and what its new BPM tool—NetWeaver BPM—can do to help you better manage your company. Read More

IBM & ILOG Matrimony: Good for BPM, Uncertain for SCM? -- Part 1


While my two separate blog post series about workflow automation and Business Process Management (BPM) and about the long tails of supply chains were coming to their respective ends, one event that is curiously pertinent to both topics has meanwhile taken place in the market. Namely, at the end of July 2008, IBM acquired ILOG, a specialized software provider with headquarters in France and the

bpm audio  Corticon Techologies for their BPM and rules management capabilities. Last but not least, ILOG BRMS engine also runs IBM’s InfoSphere Master Data Management (MDM) Server  and IBM FileNet enterprise content management (ECM) offering [ evaluate this product ]. As another marquee partnership, SAP uses ILOG's optimization engine embedded within SAP Advanced Planning & Optimization (SAP APO) and possibly within other SAP SCM suite’s applications [ evaluate this product ]. Former Manugistics (now part of Read More

AuraPortal: A BPM Vendor Worth Checking Out


AuraPortal, a new business process management (BPM) vendor, offers a solution that creates business process execution models without the need for heavy IT programming. In this article, Principal Analyst P.J. Jakovljevic gives inside view of the vendor’s development strategies and the broad scope of BPM suite’s modules, and discusses how the system’s differentiating features addresses the diverse needs of its customers.

bpm audio  A BPM Vendor Worth Checking Out Despite the ongoing consolidation in the business process management (BPM) space (i.e., the acquisitions of Lombardi Software by IBM , Metastorm by Open Text , Chordiant by Pegasystems , Savvion by Progress Software [see related blog post on the TEC Blog ], BEA Systems by Oracle , IDS Scheer by Software AG , and so on), the BPM arena is still crowded with a number of vibrant vendors (many of which are still startups) with innovative value propositions and Read More

What Makes Human-centric BPM Different?


Business process management (BPM) is ultimately about people, not technology. While technology enables BPM, it is people who lead, manage, and participate in business processes. However, BPM vendors have not traditionally focused on human-centric needs. A human-centric perspective can transform BPM from a cold automation system into an intuitive, user-friendly tool that eliminates redundancy and accelerates how work gets done.

bpm audio  Makes Human-centric BPM Different? Business process management (BPM) is ultimately about people, not technology. While technology enables BPM, it is people who lead, manage, and participate in business processes. However, BPM vendors have not traditionally focused on human-centric needs. A human-centric perspective can transform BPM from a cold automation system into an intuitive, user-friendly tool that eliminates redundancy and accelerates how work gets done. Read More

IBM & ILOG Matrimony: Good for BPM, Uncertain for SCM? -- Part 3


Part 2 of this blog topic continued to analyze IBM’s rationale behind acquiring ILOG to bolster its service oriented architecture (SOA) and business process management (BPM) platforms, in part due to the capabilities of archrival Oracle. What About ILOG's SCM Products? Whether as a sort of “collateral damage” (given IBM’s foremost interest in beefing up its SOA/BPM infrastructure product) or

bpm audio  ILOG Matrimony: Good for BPM, Uncertain for SCM? -- Part 3 Part 2 of this blog topic continued to analyze IBM ’s rationale behind acquiring ILOG to bolster its service oriented architecture (SOA) and business process management (BPM) platforms, in part due to the capabilities of archrival Oracle . What About ILOG's SCM Products? Whether as a sort of “collateral damage” (given IBM’s foremost interest in beefing up its SOA/BPM infrastructure product) or maybe not, the acquisition also leaves IBM Read More

Enterprise Messaging Evaluation and Procurement Audio Transcript


This is a transcript of an audio conference on Enterprise Messaging Evaluation and Procurement presented by TechnologyEvaluation.Com. The presentation used the TEC patented selection engine WebTESS to conduct a live real time evaluation and selection. It then reviewed the critical differentiating messaging criteria, as well as detailed comparisons of competing vendors such as Microsoft, Lotus, and Novell.

bpm audio  Messaging Evaluation and Procurement Audio Transcript Enterprise Messaging Evaluation and Procurement Audio Transcript P. Hayes - July 7, 2000 Event Summary This is a transcript of an audio conference on Enterprise Messaging evaluation and procurement conducted on May 2, 2000. Overview Hello, my name is Patrick Hayes and I head-up the messaging and wireless research areas for TechnologyEvaluation.Com. This morning we are going to discuss a proven, best of breed methodology for evaluating and Read More