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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 bpm keywords


Has KANA Gotten Its Mojo Back? - Part 2
Part 1 of this blog series presented the opportunity of service economy and associated complexity of providing consistently an experience of customer service

bpm keywords  brings social, mobile, and BPM solutions to customer service and is performing very well. As described in Part 1, KANA offers agent desktop and self-service solutions on SEM that offer desktop consolidation and knowledge infused processes to offer unprecedented visibility, agility and consistency to customer service processes. PJ : What is your message to customers where knowledge management (KM) and call-centers is not the top pain? In other words, how do you compete with the broader service suite

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Process Management (BPM)

Business process management (BPM) defines, enables, and manages the exchange of enterprise information through the semantics of a business process view, which involves employees, customers, partners, applications, and databases.  

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Documents related to » bpm keywords

Model Driven BPM: How BPM Enables a Higher Level of Business Agility


Enterprises have to demonstrate business innovation while being responsive to customer wants and needs in today’s competitive marketplace. Business process management (BPM) software can help companies to streamline and optimize business processes for increased efficiency and reduced downtime.

Organizations using BPM can increase ROI and achieve operational excellence through reengineering business processes with the help of BPM software.

Model driven BPM is the next wave in enterprise BPM approaches, and allows organizations to deliver on the premise of application modernization intelligently and effectively. A model driven BPM approach brings lesser complexity for the line of business (LOB) stakeholders, faster development times for IT, quicker response times for business process changes, lower costs, and better collaboration between LOB and IT.

This white paper examines how model driven BPM lets organizations prepare and build for change rather than invest in traditional development techniques that can be resource intensive, expensive, and time consuming. The paper covers the challenges facing enterprises today and drivers for enterprise agility, then takes a deeper look at model driven BPM and its benefits.

How can BPM enable a higher level of business agility and deliver on the premise of intelligent process management driving operational excellence? The answer likely lies in a model driven framework, to integrate disparate systems and drastically cut down the time to create, improve, and optimize functional business process models that help the enterprise adapt to dynamic market conditions.

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Why Monitor Your Competitors and Track Keywords?


Does Google keep an eye on Microsoft? Does Microsoft keep an eye on Apple? The answer, of course, is “yes.” Why does it matter what the other guy is up to? Because in business, you’re not operating in a vacuum—the turf is competitive and ever changing. Not only do you need to know what your competitor is doing, but also what it’s using when it comes to online marketing and search engine optimization (SEO). Learn more.

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BPM in Retail


Relevant to the current economic recession, find out about key challenges faced by the retail industry, such as multichannel integration. Get an introduction to a process excellence and governance approach specific to retail, for radical cost reduction and organizational agility and visibility. You’ll also find a case study about business performance management (BPM) in the food and beverage industry.

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Appian: Pushing the BPM Envelope—Part Two


To further discuss the issues brought up in last week’s post on business process management (BPM) provider Appian, TEC's P.J. Jakovljevic recently spoke to the company's VP of product marketing Malcolm Ross.

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Polymita BPM-Suite: Business Process Management (BPM) Competitor Analysis Report


Business process management (BPM) defines, enables, and manages the exchange of enterprise information through the semantics of a business process view, which involves employees, customers, partners, applications, and databases.

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How is a BPM Project Achieved?


How can business process management (BPM) optimize business outcomes and performance?

BPM efforts have not been adopted as much as expected in the past decade, and process agility for operational excellence is still a distant goal for many enterprises. Extensibility issues and a lack of road maps are issues, as well as a series of economic events and general market instability that have redirected the spotlight to process optimization as the key to a sustainable profit model.

This white paper looks at some best practice approaches and pitfalls to avoid for optimal business results, and provides a framework for choosing “the right BPM project” for organizations. Nine critical challenges in adopting a core BPM approach are discussed, and several steps leading up to a successful BPM rollout for optimized business outputs are also given. The main risks associated with a BPM project implementation are then looked at.

Read this white paper for a concise and clear examination of the place of business process management in today’s competitive business performance landscape, and tips to help with successful implementation and management of BPM projects within organizations from the discovery stage right through to deployment.

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AuraPortal BPMS: Business Process Management (BPM) Competitor Analysis Report


Business process management (BPM) defines, enables, and manages the exchange of enterprise information through the semantics of a business process view, which involves employees, customers, partners, applications, and databases.

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Bizagi BPM Suite 9.1.6 Business Process Management Certification Report


Bizagi BPM Suite 9.1.6 is now TEC Certified for online evaluation of business process management (BPM) solutions in the Project Portfolio Management Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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From Spreadsheet Chaos to an Integrated BPM Application in Six Steps


Spreadsheets can provide rudimentary business performance management (BPM) capabilities. But there are many reasons to leave them behind: improved collaboration among users with data security and audit capabilities, greater accuracy of analysis and reports, real-time information, and more. Discover other benefits, as well as how you should approach and carry out the transition from spreadsheets to a BPM solution.

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Bizagi, Now Certified for BPM Functionality


I’m pleased to announce that the Bizagi’s BPM Suite 9.1 has recently joined the ranks of TEC Certified systems providing business process management (BPM) functionality.See TEC’s vendor showcase for a complete profile of Bizagi. You can find a full report here on the TEC site (including strengths, weaknesses, and benchmarking analysis of each module). You will find valuable

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