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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 bpm keywords


Has KANA Gotten Its Mojo Back? - Part 2
Part 1 of this blog series presented the opportunity of service economy and associated complexity of providing consistently an experience of customer service

bpm keywords  brings social, mobile, and BPM solutions to customer service and is performing very well. As described in Part 1, KANA offers agent desktop and self-service solutions on SEM that offer desktop consolidation and knowledge infused processes to offer unprecedented visibility, agility and consistency to customer service processes. PJ : What is your message to customers where knowledge management (KM) and call-centers is not the top pain? In other words, how do you compete with the broader service suite

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Process Management (BPM)

Business process management (BPM) defines, enables, and manages the exchange of enterprise information through the semantics of a business process view, which involves employees, customers, partners, applications, and databases.  

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Documents related to » bpm keywords

Polymita BPM-Suite


Polymita BPM-Suite® 5.0 is a powerful tool that allows an organization to completely manage the lifecycle of its processes, organizing the people team work, and the related content and business information. It includes integrated components for: Process Modeler - BPMN, on Microsoft Visio, Process Configurator - Process Studio, Process and rules engine, Data process Modeler - BPM Content Studio, Content Modeler, Electronic Forms Modeler, Content Management, BPM portal modules, Task list, Task follow up, Process audit and monitoring, Java application interfaces (API’s).

bpm keywords  Data process Modeler - BPM Content Studio, Content Modeler, Electronic Forms Modeler, Content Management, BPM portal modules, Task list, Task follow up, Process audit and monitoring, Java application interfaces (API’s). Read More

Using Nimble BPM to Drive Business Change


In the current economic climate, business process management (BPM) projects need to return to basics to meet the needs of today’s dynamic enterprise. They need to quickly deliver the benefits that organizations need or require, without the barriers of cost, time, complexity, and staffing that have built up around BPM over the years. Learn how applying nimble BPM strategies can help you drive business change.

bpm keywords  Nimble BPM to Drive Business Change In the current economic climate, business process management (BPM) projects need to return to basics to meet the needs of today’s dynamic enterprise. They need to quickly deliver the benefits that organizations need or require, without the barriers of cost, time, complexity, and staffing that have built up around BPM over the years. Learn how applying nimble BPM strategies can help you drive business change. Read More

Lombardi Software Teamworks 7.0 for Business Process Management Certification Report


Lombardi Software's business process management (BPM) system, Teamworks 7.0, is now TEC Certified. The certification seal is a valuable indicator for organizations who rely on the integrity of TEC’s research services for assistance with their software selection projects. Download this 28-page TEC report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

bpm keywords  Management Evaluation Center , BPM Evaluation Centers , TEC's Comprehensive BPM Model , BPM Software , BPM Services , BPM Products , Process Management Software , Business Process Management Software and Services , Enterprise-wide BPM Capabilities , TEC's BPM RFI , BPM Documentations , Total Quality Management , Full-fledged BPM System , Self-sustaining BPM Suite , Process Optimization Process , BPM Functionality Modules , TEC BPM Functionality Evaluation Model , BPM Program , Business Process Management Read More

Vendor Rating Updates: BPM, ERP, PLM


Here's an update on new TEC vendor ratings and certifications. If you're currently evaluating or researching ERP, business process management (BPM), or product lifecycle management (PLM) systems, here's what we have new for you. Reports are available as well as in-depth rating evaluations in the evaluation centers. Here are the new items. TEC published up-to-date information for version 4 of

bpm keywords  and configuration management. Polymita's BPM Suite joined our business process management knowledge base. The product focuses in part on modeling, workflow, and security functionality. If you're researching ERP solutions for discrete, process, or mixed-mode industries, I'd like to announce that TEC analysts recently certified the Logo Business Solutions' Unity system. Finally, to continue on the different variants of ERP systems, a new name recently entered the enterprise software space, Solarsoft . Its Read More

Sword Ciboodle-One More BPM-Centric CRM Provider


What does BPM have to do with CRM? Sword Ciboodle can tell you. The vendor delivers process-based customer interaction solutions to contact centers to improve the customer experience by improving customer-facing processes. TEC principal analyst P.J. Jakovljevic reviews the vendor’s key offerings and sits down with Ciboodle’s VP of product and market strategy to discuss the company’s challenges, strategies, and technologies.

bpm keywords  (well, retrofitted, rather) some BPM elements within their respective offerings. Another vendor that has embraced process-centric CRM from the beginning is Sword Ciboodle Ltd , which was founded in 1986 as Graham Technology plc and remains based in Glasgow, United Kingdom (UK). The company has been delivering process-based customer interaction solutions to contact centers since 1994. Since then, the vendor has developed a strong presence in Europe and a notable presence in the Middle East and Read More

Bizagi BPM Suite 9.1.6 Business Process Management Certification Report


Bizagi BPM Suite 9.1.6 is now TEC Certified for online evaluation of business process management (BPM) solutions in the Project Portfolio Management Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

bpm keywords  BPM Suite 9.1.6 Business Process Management Certification Report Bizagi BPM Suite 9.1.6 is now TEC Certified for online evaluation of business process management (BPM) solutions in the Project Portfolio Management Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst Read More

Skelta BPM Is Now TEC Certified


To obtain TEC certification, Invensys completed TEC’s detailed research questionnaire for Skelta BPM and went through a formal comprehensive product demonstration with TEC analysts.

bpm keywords  BPM Is Now TEC Certified TEC is pleased to announce that Invensys’ business process management (BPM) solution Skelta has joined the ranks of TEC certified BPM systems.   To obtain TEC certification, Invensys completed TEC’s detailed research questionnaire for Skelta BPM and went through a formal comprehensive product demonstration with TEC analysts. This demo provided TEC with a first-hand look at Skelta´s outstanding features and at the same time showed some of Skelta’s design principles Read More

Using BI and BPM to Address the Information Challenges of Midsize Companies


Business intelligence (BI) and business performance management (BPM) are two disciplines that become critical as companies progress through the midsize stage. BI and BPM provide key capabilities that every midsize company should have, to answer fundamental questions about performance, now and in the future. Learn how your operations are affected by specific challenges—and how a BI/BPM solution can help address them.

bpm keywords  BI and BPM to Address the Information Challenges of Midsize Companies TEC's solutions, which include research comparison reports selection tools consulting services are driven by its powerful analysis engine, eBestMatch. Source: Technology Evaluation Centers Resources Related to Using BI and BPM to Address the Information Challenges of Midsize Companies : Business Intelligence (BI) (Wikipedia) Business Process Management (BPM) (Wikipedia) Using BI and BPM to Address the Information Challenges of Read More

16 Percent of BPM Seekers Agree with the SaaS Delivery Model


Recently, Rob Barry summarized some important points on the topic of delivering business process management (BPM) through the software-as-a-service (SaaS) model (see Choosing Business Process Management: SaaS BPM or On-premise BPM? According to this article, although managing business process in the cloud is in an early stage, this delivery model is becoming more noticeable. After reading this, I

bpm keywords  Percent of BPM Seekers Agree with the SaaS Delivery Model Recently, Rob Barry summarized some important points on the topic of delivering business process management (BPM) through the software-as-a-service (SaaS) model (see Choosing Business Process Management: SaaS BPM or On-premise BPM? According to this article, although managing business process in the cloud is in an early stage, this delivery model is becoming more noticeable. After reading this, I felt that it would be interesting to know business Read More

Understanding SOA, Web Services, BPM, and BPEL Part Two: BPEL and User Recommendations


In a somewhat simplified language, while Web services allow applications to easily exchange and reuse information, it is only when they are orchestrated (coordinated) into long-running business flows or processes that enterprises can realize their true value.

bpm keywords  specialist Web services and BPM vendors should be considered, although within a tactical mindset and with a reasonably quick and justifiable feedback. In general, the market should stay very close to the commonly accepted standards, and beware of any vendor that is inclined to create much dependence on its proprietary technology, as it leads to unjustifiable price increases, and a declining openness in the future. Read More

BPM Weaves Data And Processes Together For Real-time Revenues


Linking data to process is the realm of business process management (BPM). BPM's focus on process dramatically reduces the amount of data that needs to be moved, and thereby reduces both the initial cost and ongoing maintenance cost of application integration.

bpm keywords  Together For Real-time Revenues BPM Weaves Data And Processes Together For Real-time Revenues Featured Author - David Cameron - May 30, 2003 Introduction One customer abandons a product application on a corporate Web site. Another customer starts to configure an online product but gets frustrated and quits. A third stops paying bills on time or contributing to an account. What do these events have in common? The relationship between customer and vendor is at risk, and the customer appears to be close to Read More

Implementing BPM to Drive Profitable Sales in TeliaSonera Finland


In the face of increased competition in the market, leading mobile and internet service provider TeliaSonera sought to reduce inefficiencies in sales process and improve customer relations. By enlisting Blueprint Business Process Management (BPM) solutions, TeliaSonera discovered and solved business problems to dramatically improve key sales and service functions, increasing profitability and customer relations. See how.

bpm keywords  BPM to Drive Profitable Sales in TeliaSonera Finland In the face of increased competition in the market, leading mobile and internet service provider TeliaSonera sought to reduce inefficiencies in sales process and improve customer relations. By enlisting Blueprint Business Process Management (BPM) solutions, TeliaSonera discovered and solved business problems to dramatically improve key sales and service functions, increasing profitability and customer relations. See how. Read More

Ultimus Adaptive BPM Suite 8.3 for Business Process Management Certification Report


Ultimus Adaptive BPM Suite 8.3 is TEC Certified for online evaluation of business process management (BPM) solutions in the Enterprise Resource Planning (ERP) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

bpm keywords  Adaptive BPM Suite 8.3 for Business Process Management Certification Report Ultimus Adaptive BPM Suite 8.3 is TEC Certified for online evaluation of business process management (BPM) solutions in the Enterprise Resource Planning (ERP) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and Read More

Teamworks: Business Process Management (BPM) Competitor Analysis Report


Business process management (BPM) defines, enables, and manages the exchange of enterprise information through the semantics of a business process view, which involves employees, customers, partners, applications, and databases.

bpm keywords  Business Process Management (BPM) Competitor Analysis Report Business process management (BPM) defines, enables, and manages the exchange of enterprise information through the semantics of a business process view, which involves employees, customers, partners, applications, and databases. Read More