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Sword Ciboodle-One More BPM-Centric CRM Provider
What does BPM have to do with CRM? Sword Ciboodle can tell you. The vendor delivers process-based customer interaction solutions to contact centers to improve

bpm magazine  Dynamics CRM. On the BPM or CRM side, its larger competitors are Pegasystems, KANA Software, and Consona CRM, with broader suites and better name recognitions. The vendor would benefit from pursuing deeper strategic CRM application partnerships to round out product offerings in terms of sales force automation (SFA), marketing automation, mobile CRM, and social CRM. Some partnering alleys could be Infor Epiphany CRM , SugarCRM , and Sage CRM . While Sword Ciboodle provides multi-channel support, the Read More...

Software for Real People Part One: MindManager Feature and Functions
Many software applications are indispensable for the operation and management of the enterprise. They, however, may actually stifle creativity--arguably the

bpm magazine  (ERP), business productivity management (BPM), customer resource management (CRM), project planning, and word processing, are basically linear processes that primarily rely on textual or numeric structure. Despite their inflexibility, these tools have come to be seen as an important to the operation and management of the enterprise. As a result, we require the user to adapt to the tool rather than the tool supporting the user. Like the old saying, If all you have is a hammer, then everything looks like Read More...
Business Process Management (BPM)
Business process management (BPM) defines, enables, and manages the exchange of enterprise information through the semantics of a business process view, which involves employees, customers, part...
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Documents related to » bpm magazine


Ultimus
Ultimus is a global business process management (BPM) software company that delivers the shortest time to value for business process automation and

bpm magazine  business processes. The Ultimus BPM Suite has been recognized by eWeek magazine with the 2004 eWeek Excellence Award. In addition, Ultimus is a three-time recipient of the Technology Fast 500 Award from Deloitte & Touche and many other awards. Read More...
It’s About Process (or Ability to be Responsive) - Part I
After several years (if not decades, even) of painstakingly corralling and setting up all their custom data, objects, tables and whatnot, and making sure that

bpm magazine  sell applications labeled as BPM are aiming at a bigger scope and more complex projects, with elaborate software supporting even more elaborate methodologies, process defintion and modeling, collaboration methods, and so on. Features and capabilities are not necessarily the only differences between tools, since usually the products aimed at simpler processes focus strongly on “ease of use.” The designers' assumption is generally that the users are non-IT experts within the company. Such workflow Read More...
PegaWorld 2011 Revisited
How did Pegasystems avert disaster and become one of the fastest growing technology companies? The business process management (BPM) vendor started delivering

bpm magazine  competitors. Namely, if Oracle BPM and IBM BPM were to resemble Nadal and Federer (in whichever order), Pega strikes me as Djokovic: not the longstanding No. 1 yet (and perhaps he will not remain the top player for long), but with an impressive string of consecutive wins and much color and humor to his character (which defies the typical profile of a boring tennis player). Indeed, Pega’s top managers and their approach to developing software are a far cry from being dull. Interestingly, Pega is nearly Read More...
BPM Showdown! Oracle's Hyperion System 9 vs. OutlookSoft vs. Cartesis Suite
I'm Lyndsay Wise, senior research analyst at Technology Evaluation Centers. Welcome to another in TEC's series of enterprise software Showdowns. Today's

bpm magazine  Cartesis Suite Welcome to BPM Showdown: Oracle Hyperion System 9 vs. OutlookSoft vs. Cartesis Suite I'm Lyndsay Wise, senior research analyst at Technology Evaluation Centers. Welcome to another in TEC's series of enterprise software Showdowns. Today's Showdown pits three of the top business performance management (BPM) vendors against each other in a head-to-head contest: Hyperion System 9 vs. OutlookSoft vs. Cartesis Suite! We hope you find this Showdown helpful and informative, and invite your Read More...
Business Process Management (BPM) RFI/RFP Template
Process Modelling, Security Management, Process Collaboration, Form Management, Workflow Portal, Monitoring and Management, Process Analytics, and Product

bpm magazine  Process Management (BPM) RFI/RFP Template Process Modelling, Security Management, Process Collaboration, Form Management, Workflow Portal, Monitoring and Management, Process Analytics, and Product Technology and Support Read More...
AuraPortal: A BPM Vendor Worth Checking Out
AuraPortal, a new business process management (BPM) vendor, offers a solution that creates business process execution models without the need for heavy IT

bpm magazine  A BPM Vendor Worth Checking Out Despite the ongoing consolidation in the business process management (BPM) space (i.e., the acquisitions of Lombardi Software by IBM , Metastorm by Open Text , Chordiant by Pegasystems , Savvion by Progress Software [see related blog post on the TEC Blog ], BEA Systems by Oracle , IDS Scheer by Software AG , and so on), the BPM arena is still crowded with a number of vibrant vendors (many of which are still startups) with innovative value propositions and Read More...
Skelta BPM for Business Process Management Certification Report
Skelta BPM by Invensys is now TEC Certified for business process management (BPM). Invensys has vast expertise in helping organizations with their existing BPM

bpm magazine  BPM for Business Process Management Certification Report Skelta BPM by Invensys is now TEC Certified for business process management (BPM). Invensys has vast expertise in helping organizations with their existing BPM issues and tasks. Skelta has strong process modeling features, providing reliable and agile ways to design and implement processes. Download the Skelta BPM certification report now for product analysis, comparison with the average BPM solution, and in-depth analyst commentary. Read More...
Ultimus Case Study: BPM for Efficient Loan Management
A full member of the Barclay’s Group, UK-based FIRSTPLUS Financial Group specializes in personal loans and loan refinancing. As with all businesses that

bpm magazine  Case Study: BPM for Efficient Loan Management A full member of the Barclay’s Group, UK-based FIRSTPLUS Financial Group specializes in personal loans and loan refinancing. As with all businesses that experience rapid growth from the outset, its critical processes had evolved without much structured planning. That’s why FIRSTPLUS needed a strategic business process management (BPM) solution for structural process implementation and automation across different areas and functions. Read More...
Learning from the BPM Leaders
Find out in the white paper learning from bpm leaders.

bpm magazine  from the BPM Leaders Why are so many businesses implementing business process management (BPM) solutions? Most likely because BPM helps companies succeed in a broad range of business processes , including IT management; knowledge management; customer service management; and product and service development and management. It's an impressive list, but what are the prerequisites to BPM success? And which best practices can you pick up from BPM leaders? Find out in the white paper Learning from BPM Read More...
EZ-Process BPM/BI Suite
EZ-Process is a certified business solution catering to extended business process management (BPM), workflow automation, and compliancy management (with

bpm magazine  Process BPM/BI Suite EZ-Process is a certified business solution catering to extended business process management (BPM), workflow automation, and compliancy management (with respect to SOX and others). Web-based and integrated, its different modules enable organizations to perform process-related tasks such as definition, documentation, certification, collaboration, publication, optimization, compliancy, and automation. Read More...
Finding the Right BPM Tools for Workflow and Project-Based Processes
When it comes to business process management (BPM), it makes sense to “look before you leap.” Organizations considering using BPM to automate or streamline

bpm magazine  the Right BPM Tools for Workflow and Project-Based Processes When it comes to business process management (BPM), it makes sense to “look before you leap.” Organizations considering using BPM to automate or streamline business processes should step back and understand what is at the core of each process. Is it a well-defined workflow? Does it have a set of related tasks or steps? Find out how answering these questions can help you define the right BPM solution for your organization. Read More...

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