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Software Functionality Revealed in Detail
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 bpo bangalore


IT Services/ BPO/ Technologies
MphasiS provides contact center services and business process outsourcing (BPO) services to Fortune 500 companies. Their contact centers in Bangalore and

bpo bangalore  Services/ BPO/ Technologies MphasiS provides contact center services and business process outsourcing (BPO) services to Fortune 500 companies. Their contact centers in Bangalore and Pune, India offer English language support in an ISO 9001 certified environment. They also provide Spanish language solutions through their Tijuana, Mexico contact center facility. Mphasis Technologies mission is to provide services and solutions to organizations in the fields of research and development (R&D) and product

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Process Outsourcing (BPO)

Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact center services. 

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Documents related to » bpo bangalore

Ariba's 15-Year Journey into the B2B Commerce Cloud


Ariba’s collaborative business commerce solutions focus on the basics: buying, selling, and managing cash. Ariba’s cloud-based vision has grown a vast network trading community to help businesses connect with each other and with suppliers. TEC Principal Analyst P.J. Jakovljevic reviews Ariba's 15-year history and discusses its market with Dan Ashton, Senior Manager of Solutions Marketing for Commerce Cloud Solutions.

bpo bangalore  and business process outsourcing (BPO) expert team and know-how to Accenture in late 2010 ( previously discussed ). Embracing the Cloud An important decision occurred around 2006: to move to a multi-tenant, software-as-a-service (SaaS) model. Ariba has since been re-architecting its applications to be more easily deployed via an on-demand model, whereby applications are hosted by Ariba or a third party and customers can access the solution via the Internet. During fiscal years 2006 through 2010, the vendo Read More

Nearshoring: Looking Closer to Home


Companies looking for savings but worried about the risks and cultural barriers involved in offshore outsourcing, whose business processes have a strong customer focus or regulations-driven reporting element, could benefit from nearshoring. Nearshoring involves outsourcing work to companies with the economic benefits of an offshore location, but a closer cultural, linguistic, and geographic fit with the user organisation.

bpo bangalore  also known as : BPO , Business Process Outsourcing , Co-sourcing , Engineering Process Outsourcing , Global Sourcing , Globality , Insourcing , Multisourcing , Offshore Outsourcing , Offshoring , Outsourcing Management , Restructuring , Sourcing Solutions , Strategic Alliances , Strategic Alliances Analysis , Vertical Integration . Companies looking for savings but worried about the risks and cultural barriers involved in offshore outsourcing could benefit from nearshoring. Danny Bradbury investigates the Read More

Mphasis


Located in Bangalore, India, MphasiS is a global IT and BPO service provider for G2000 companies around the globe. It assists its clients offers custom solutions for technology and operations outsourcing. MphasiS focuses on financial services, logistics, and technology verticals and spans across architecture, application development and integration, application management and business process outsourcing, including the operation of large-scale customer contact centers. Besides an on site presence at key locations, the company has an extensive offshore infrastructure for IT development and business process outsourcing with centers in India, China, and Mexico. MphasiS has ISO 9000 and BS 7799 certifications, CMMi Level 5 rating, and Six Sigma quality initiatives. The company currently employs over 8,500 professionals.

bpo bangalore  a global IT and BPO service provider for G2000 companies around the globe. It assists its clients offers custom solutions for technology and operations outsourcing. MphasiS focuses on financial services, logistics, and technology verticals and spans across architecture, application development and integration, application management and business process outsourcing, including the operation of large-scale customer contact centers. Besides an on site presence at key locations, the company has an extensive Read More

Chatting with TradeStone Software @ NRF BIG Retail Shows - Part 2


Part 1 of this series introduced the conundrum that retailers (especially those in the areas of fashion and apparel) encounter in the realms of design, sourcing, ordering, and delivery of private label and branded goods. The article also introduced TradeStone Software and its merchandise lifecycle management (MLM) solutions that enable a number of the world's most successful

bpo bangalore  and  business process outsourcing (BPO)  services, and Alix Partners , a global consulting firm that specializes in improving corporate financial and operational performance, executing corporate turnarounds, and providing litigation, consulting, and forensic accounting services. New Product Offerings At the end of 2009, TradeStone expanded its PLM for Retail offering ( a component of the Tradestone MLM Suite, as explained in Part 1 ) with the  delivery of the Creative Design module . This optional Read More

What’s With Ariba Selling Its Sourcing Services Team to Accenture?


My recent series about the merger of JDA Software and i2 Technologies raised the issue whether any independent software vendor (ISV) can at the same time be a successful professional service provider (even without considering a possible conflict with its service provider partners). Coincidentally or not, in early October Ariba sent a message to the market that its focus

bpo bangalore  business) to grow its BPO business. In addition, Accenture was looking to extend its capabilities into the sourcing of direct materials and products, and this team from Ariba indeed has that experience. In fact, I had a chance to attend Ariba’s seminar in 2006 in Boston where the company showcased its sourcing services and savvy stemming from its 2004 acquisition of FreeMarkets . I was truly impressed by the presenters’ knowledge of their respective sourcing categories, from commodities such as indust Read More

Damco Solutions


Founded in 1996, Damco Solutions provides bespoke software development, application integration, reengineering and migration, application management, business process outsourcing (BPO), and related services to its worldwide client base. Damco has offices in the United States (US), the United Kingdom (UK), and India. The company has clients in several industries, including: - insurance and financial services - manufacturing, logistics and distribution - health care - government - telecommunications - media and publishing - hospitality and travel - energy and utilities

bpo bangalore  management, business process outsourcing (BPO), and related services to its worldwide client base. Damco has offices in the United States (US), the United Kingdom (UK), and India. The company has clients in several industries, including: - insurance and financial services - manufacturing, logistics and distribution - health care - government - telecommunications - media and publishing - hospitality and travel - energy and utilities Read More

Cincom Acknowledges There Is A Composite Applications Environ-ment Out There


Cincom joins a slew of vendors that are aiming at providing a business process improving middleware layer, which will route requests and interventions across the loosely integrated applications, mitigating the need for complex point-to-point integration. Cincom Environ, an 'event-enabled environment' is designed to support most of a company's Enterprise Application Integration (EAI) and Business Process Automation (BPA) needs.

bpo bangalore  added steps. BPM and BPO solutions like Environ act as a middleware, sitting between the technology layer and the business applications layer (which could be made up of several department or enterprise systems). A number of key business benefits could subsequently be realized, depending upon the process selected, to include: reduced cost of sale, reduced obsolete inventory, proactive vs. reactive resources, elimination of non-value added steps, compressed time, increased throughput, improved quality, Read More

Rishabh Software


Rishabh Software is an ISO 9001:2000 and ISO 27001 certified company. Rishabh provides an array of solutions in the fields of IT, IT-enabled services (ITES), and business process outsourcing (BPO). The company is headquartered in Gujarat (India).

bpo bangalore  and business process outsourcing (BPO). The company is headquartered in Gujarat (India). Read More

The Benefits of Call Center Outsourcing


An increasing number of companies are turning to business process outsourcing (BPO) because of the many advantages it provides. In 2002, the outsourced call center industry reached $22 billion (USD) and is projected to increase to $25.7 billion (USD) over the next two years to serve the growing demand. For outsourcing to be a success, companies need an overall strategy. After that, it boils down to one question: where?

bpo bangalore  to business process outsourcing (BPO) because of the many advantages it provides. In 2002, the outsourced call center industry reached $22 billion (USD) and is projected to increase to $25.7 billion (USD) over the next two years to serve the growing demand. For outsourcing to be a success, companies need an overall strategy. After that, it boils down to one question: where? Read More

Enterprise Incentive Management Leader Responds to Market Demands


The market for enterprise incentive management (EIM) products is in its early stages and is rapidly evolving. Callidus Software is the EIM vendor of choice for some of the largest companies in the world.

bpo bangalore  and business process outsourcing [BPO] services), Hewlett-Packard ( HP ), Informatica Corporation , Oracle , Saama Technologies (a consulting and SI firm that provides actionable BI for enterprises and outsourcing services for software product companies), SAP , and Sopra Group , among others. Ten of the thirty Dow Industrial companies have thus far chosen EIM from Callidus, whereby the vendor's partner programs hope to ensure successful implementation and faster payback for these companies as well as for Read More

DHC Suite


DHC has become an important outsourcing service provider to Japan due to its geographical proximity as well as its prominent historical and cultural background.Internationally, DHC provides Japanese software enterprises with multi-faceted software contracted services. During long-term cooperation with Japanese IT enterprises, DHC has implemented a series of quality management systems including ISO9001, CMM and Six Sigma, which entitled DHC to supply excellent software products and services and helped DHC gain a successful reputation in the Japanese market. The services provided by DHC as an outsourcing service provider include system development, customized development, testing, embedded system development, BPO and data entry. The industry areas include finance, manufacturing, transportation and the public sector. Due to its outstanding background in cross-cultural communication and project management, DHC has established a reputation of trust and fame within large Japanese industries and has established business relationships with approximately 30 well-known IT companies in Japan.

bpo bangalore  testing, embedded system development, BPO and data entry. The industry areas include finance, manufacturing, transportation and the public sector. Due to its outstanding background in cross-cultural communication and project management, DHC has established a reputation of trust and fame within large Japanese industries and has established business relationships with approximately 30 well-known IT companies in Japan. Read More

Vendor Extends Welcome Mat for Hospitality Industry


SoftBrands Hospitality business supports the enterprise information management needs of hotels and resorts. SoftBrands' range of hospitality software products includes the property management systems Medallion and PORTfolio, and RIO, a leisure management system.

bpo bangalore  SoftBrands,hospitality,Medallion,PORTfolio,RIO,PMS,property management system,LMS,leisure management system,legacy software systems,CRS,central reservation system Read More

IBM Express-es Its Candid Desire For SMEs Part Two: Market Impact


SMEs have recently begun to seek integration platforms that address the end-to-end business process management (BPM) rather than the traditional pesky point-to-point interconnectivity solutions. IBM's strategy of selling WebSphere Express through local VARs and of letting smaller enterprises deploy only what they need in an incremental fashion, should go a long way with the current buying patterns.

bpo bangalore  and Business Process Outsourcing (BPO). Entering the Mid-market Consequently, the time has long come for IBM to leverage its credibility, market share and open standards support of its WebSphere product bundle to enter the lower-end of the market. Contrary to AS/400, the WebSphere platform has not had a tremendous acceptance by SMEs, although, like AS/400 it has had a higher price level and technical complexity, but IBM has also lacked an SME-focused marketing effort for the product. The Express line, Read More

Progress Software Revs Up to Higher RPM via Savvion - Part 2


Part 1 of this series began to analyze the recent merger of Progress Software Corp. [NASDAQ: PRGS] and Savvion Inc. With this acquisition, Progress has made a large leap into the business process management (BPM) space, from which has been notably absent. The article asserted that Savvion BusinessManager 7.5 [evaluate this product] is one of the most mature BPM suites in the

bpo bangalore  for  business process outsourcers (BPO s) who manage the processes on behalf of multiple customers. Features such as intelligent task routing through multiple channels, communication, and integration become very important for case management. Providing an integrated, 360-degree view of the customer is very important too, as the CSA needs to know who is calling, what the client might be calling about, what he/she has called about in the past, and what the value of this particular business is to the compa Read More