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Software Functionality Revealed in Detail
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 bpo case studies india


A Leader in Service Management Tackles Multidimensional Growth
Founded in 1999, Servigistics, initially a service parts planning and optimization (SPP/O) specialist, has become a full-fledged service lifecycle management

bpo case studies india  the business process outsourcing (BPO) space, given the trend of many product companies to outsource their service operations to outside specialists. We recently announced our alliance with NextNine for its remote service capabilities. Last but not least, we do provide application programming interfaces (APIs) to SAP and Oracle’s ERP and EAM solutions, but over time and subject to market needs, we might want to have even more involved certifications for SAP NetWeaver and Oracle Fusion Middleware (OFM)

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Process Outsourcing (BPO)

Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact center services. 

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Documents related to » bpo case studies india

Case Study: Alltech


Alltech, a multinational biotechnology company providing natural solutions to the feed and food industries, found itself with a disjointed, IT infrastructure with overlapping accounting systems. Using a powerful dashboard, users can view information from sixty-three databases to manage the business more proactively.

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Case Study: ClubLINKS




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CTSI Case Study: IBM




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Case Study: Manitou


Manitou, a global producer of complex make-to-order forklift trucks, wanted to optimize sales processes to overcome several challenges, including a lack of visibility into the order pipeline, and order capture that was prone to errors. After deploying Chameleon, sales channels can access current and accurate product and pricing info, and order capture is not only faster, but more efficient. Learn about other benefits.

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Case Study: Assefaz


Brazilian health care cooperative Assefaz wanted to change its health care plan administration system, as it didn’t offer enough options to create business rules and specific procedures. The new system it chose offers new modules, including Medical Audits. Find out how the co-op divided up the implementation, and how the new solution has streamlined numerous processes related to its administrative health care services.

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Client Case Study: InWear


InWear turned to Zmags for a self-service digital publishing solution for its shoppable catalogs. See the case study.

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Case Study: Dole


Dole manages a diverse network of global shipping, manufacturing, and sales operations. It needed a system that would enable connectivity with all its global operations and support internal systems. Dole looked for a provider to take on its external and internal connectivity needs. Find out about the data exchange solution that provides Dole with connectivity along with transaction tracking, auditing, and management.

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The Case Against Modifying Your Enterprise Software


The case against modifying enterprise software is a strong one. Standard software offerings are the products of millions of dollars of research, development, and extensive testing for consistent performance. For this and various other reasons, modifications almost never make sense.

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RFID Case Study: Gillette and Provia Part One: Background


The goal of the pilot project was not to see whether RFID tags on pallets and cases could be read automatically (although one should not assume that it is easy to achieve), but rather to develop or improve the systems and business processes needed to sustain higher levels of efficiency and productivity.

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Case Study: SKF Group


Supplier of bearings, seals, and lubrication systems, SKF works closely with its customers to develop products. As such, accurate product data and efficient collaboration—especially in SKF’s automotive division—are crucial. Currently, SKF uses PTC’s Windchill product lifecycle management (PLM) solution suite to manage document sharing, support of internal product development processes, and more. Learn about the benefits.

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