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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 bpo companies profile


Vertical Solutions Inc.-All About Field Service: Part One
Field service management (FSM) is a growing enterprise software segment, and while it may not be a new software market, it is quickly increasing in value and

bpo companies profile  vendor to offer its BPO customers a decided advantage: they can quickly and easily replicate business processes for multiple clients, while keeping each customer’s data segmented and secure. VSI accommodates their needs to create and enforce multiple service-level agreements (SLAs), warranty management and return material authorization (RMA), and other service tasks without having to build each process from scratch. This enables VSI’s customers to streamline their ability to bring on new customers,

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Process Outsourcing (BPO)

Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact center services. 

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UNIT4: The (Largely) Untold Story - Part 2


Part 1 of this series started with my invitation by UNIT4 (formerly Unit 4 Agresso), the second-largest business applications provider in continental Europe, to attend its UK 2010 user conference. Frankly, I was a bit skeptical about what new and exciting I might see and hear about at this event in light of the vendor’s analyst tour in Boston in late 2009. My post then

bpo companies profile  accounting business process outsourcing (BPO) startup, continues to get an amazing amount of downloads of its white paper collateral , largely by the mid-market and billion dollar companies who want to get off the “hamster wheel” maintenance spend cycles of their on-premise accounting solutions. FinancialForce.com’s new sales team has reportedly been introduced to Corefino and introduced to the benefits of the partnership. The two vendors are hoping to see deals start to materialize where a joint Read More

An Insider’s View of Spend Management Software Vendor Coupa


We recently had the opportunity to extend our coverage of spend management software vendor Coupa with insider information from Coupa’s own top brass. Our questions and Coupa executives’ answers are as follows:TEC: We have already heard about your winning value prop, but what is typically the reason that you lose to your competitors? Coupa: Pricing is the typical reason we lose to

bpo companies profile  applications, business process outsourcing (BPO), group purchasing organization (GPO), services, and regionalized offerings. All of our distribution partners have been trained and certified to sell, demonstrate, and implement Coupa’s application suite. Examples of distribution partners include CCP / Amerinet and IBM. TEC: How do your customers seek and invite new prospective suppliers and how easy it is to engage them in a sourcing or procurement event for the first time? Coupa: Existing suppliers can Read More

Thou Shalt Manage Human Capital Better


Although the human resources department has long been seen as a necessary evil at best, the scope of human resources management systems (HRMS) has been extended to include recruiting, competency management, training, time management, performance management, and so forth.

bpo companies profile  HR business process outsourcing (BPO) and consulting, recently issued the insightful report Next-Generation Talent Management, which indicates that demographic, economic, technological, and sociopolitical phenomena are driving the most drastic workforce changes in decades, creating a workforce that is more diverse, mobile, informed, and in demand than ever before. The report reveals the five trends reshaping the workforce, which is becoming smaller and less sufficiently skilled, increasingly global, Read More

Amdocs Overhauls Its Marketing


Amdocs believes its ICM strategy resonates with its customers, who, facing increased competition and price commoditization, realize that they need to differentiate customers' experiences from the competition, to enhance customer loyalty and increases profitability.

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Customer Profile: Multi-Chem


Oilfield production chemicals company Multi-Chem needed a new workflow solution to help manage key documents and processes. The solution needed to reflect the processes employees were currently using, control the workflow of those processes, and pinpoint the location and status of documents. Find out how the company implemented a solution that helped it move away from hard copy forms and inefficient processes.

bpo companies profile  BP Logix,document management software,document management workflow,electronic document management,workflow software,document workflow software,document management systems,document management,workflow software solutions,document management solutions,document management solution,bpm solutions,bpm solution,bpm systems,workflows software Read More

SAP BusinessObjects Edge BI: Designed for Growing Companies


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bpo companies profile  BusinessObjects Edge BI: Designed for Growing Companies Read about affordable business intelligence (BI) software for midsize companies that includes solutions that address BI requirements from operational reporting to flexible ad hoc query reporting and analysis, to dashboards and visualization, to powerful data quality and integration, to planning and budgeting. The solution provides an intuitive BI experience for where and how you work. Read More

Achieving Operational Efficiency-Business Solutions for Midsize Companies


Midsize companies today more than ever face the challenge of improving operational efficiency to meet objectives. This paper examines integrated, proven business solutions with deep, industry-specific functionalities that adapt to the unique needs of midsize companies in an affordable, predictable way. Read how these solutions enhance business agility, improve operational efficiency, and strengthen customer relationships.

bpo companies profile  Operational Efficiency-Business Solutions for Midsize Companies Midsize companies today more than ever face the challenge of improving operational efficiency to meet objectives. This paper examines integrated, proven business solutions with deep, industry-specific functionalities that adapt to the unique needs of midsize companies in an affordable, predictable way. Read how these solutions enhance business agility, improve operational efficiency, and strengthen customer relationships. Read More

Definitive Guide to BI for Midsize Companies


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The IT Tipping Point for Midsized Companies: Deciding When to Move to Tier-one ERP


Many successful midsized companies reach a point when transitioning to a tier-one enterprise application system is necessary. Transitioning to a new enterprise resource planning (ERP) system is a challenge—but it may not be as complex as you think. Learn common myths about tier-one ERP systems, as well as how ERP solutions can help you manage regulatory compliance and track performance with key performance indicators.

bpo companies profile  IT Tipping Point for Midsized Companies: Deciding When to Move to Tier-one ERP Many successful midsized companies reach a point when transitioning to a tier-one enterprise application system is necessary. Transitioning to a new enterprise resource planning (ERP) system is a challenge—but it may not be as complex as you think. Learn common myths about tier-one ERP systems, as well as how ERP solutions can help you manage regulatory compliance and track performance with key performance indicators. Read More

Top ERP Comparisons for Small and Midsized Companies


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bpo companies profile  ERP Comparisons for Small and Midsized Companies SAP has been the world's largest provider of enterprise software solutions to major corporations for decades. But did you know that SAP is also a major vendor of software packages specifically designed for small and midsized businesses (SMBs) as well? Here's your opportunity to quickly and easily compare SAP's ERP package for small and midsized businesses against two other leading ERP software packages of your choice. Comparison report : Simply visit Read More

Debunking the Top Three Myths of Business Intelligence for Midsize Companies


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Lean Enterprise Development in Complex Engineer to Order Companies


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bpo companies profile  Enterprise Development in Complex Engineer to Order Companies Maintaining a competitive advantage is paramount, no matter what business you operate within. Engineer-to-order (ETO) companies that produce complex products, usually in low volumes, and with project control techniques, are no exception. A lean enterprise involves the reduction or elimination of any activity that does not add value to a customer. In order to effectively utilize lean, lean concepts must be taken from the manufacturing floor Read More

Four Key Questions: Ensuring Continual IT Innovation at CPG Companies


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bpo companies profile  Key Questions: Ensuring Continual IT Innovation at CPG Companies For many consumer packaged goods (CPG) companies, the environment is too complex to implement a new business process without upgrading the IT systems that support that process. Taking a consumer approach to upgrading can help. You need to seek out solutions that fit your CPG environment, can keep up with continual innovation, and more. But you always need to be thinking ahead. Learn more about developing an IT roadmap. Read More