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Vertical Solutions Inc.-All About Field Service: Part One
Field service management (FSM) is a growing enterprise software segment, and while it may not be a new software market, it is quickly increasing in value and

bpo companies profile  vendor to offer its BPO customers a decided advantage: they can quickly and easily replicate business processes for multiple clients, while keeping each customer’s data segmented and secure. VSI accommodates their needs to create and enforce multiple service-level agreements (SLAs), warranty management and return material authorization (RMA), and other service tasks without having to build each process from scratch. This enables VSI’s customers to streamline their ability to bring on new customers, Read More...
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » bpo companies profile


AribaLIVE 2012: What Was Jolly Good (and What Could Improve) - Part 1
A recent blog post talked about my attendance of the AribaLIVE 2012 user event and outlined the main premise of the event: Ariba has become a public cloud

bpo companies profile  improve  business process outsourcing (BPO)  practices and related processes for their customers ThomasNet.com is a supplier enablement partner, whereby Thomas Register product catalogs are now available to Ariba buyers via a “punchout” feature (to be able to access the supplier’s page from Ariba’s environment), and Thomas’ lead processing services can be found within Ariba Discovery The Receivables Exchange (TRE) partnership for trading receivables into cash and managing  working capital Read More...
Enterprise Applications Battlefield Mid-Year Scoreboard Part 3: IBM
IBM still needs to convince users that it is nimble enough to handle the smaller projects prevalent in today’s cost-conscious market, which may be a concern

bpo companies profile  and Business Process Outsourcing (BPO). Consequently, this merger will have far-reaching consequences down the track. It ups the ante for IBM's product-centric competitors, such as HP , Dell Computer , Sun Microsystems , EMC , Unisys , Siemens , and Fujitsu , some of them still being PwCC's partners, very questionable from now on. The merger also puts more pressure on independent IT consulting services companies such as Accenture , Deloitte Consulting (recently renamed Braxton ), Computer Sciences Read More...
Amdocs Overhauls Its Marketing
Amdocs believes its ICM strategy resonates with its customers, who, facing increased competition and price commoditization, realize that they need to

bpo companies profile  and business process outsourcing (BPO), particularly for customer service and data center operations. In fact, a large proportion of Amdocs' 2004 revenue came from managed services, where the company saw continued strength in its directory services business and enhanced relationships with important existing customers. For instance, following the completed acquisition of Certen from Bell Canada in mid-2003, Amdocs took over the managed services responsibilities for Bell, Existing managed services Read More...
An Insider’s View of Spend Management Software Vendor Coupa
We recently had the opportunity to extend our coverage of spend management software vendor Coupa with insider information from Coupa’s own top brass. Our

bpo companies profile  applications, business process outsourcing (BPO), group purchasing organization (GPO), services, and regionalized offerings. All of our distribution partners have been trained and certified to sell, demonstrate, and implement Coupa’s application suite. Examples of distribution partners include CCP / Amerinet and IBM. TEC: How do your customers seek and invite new prospective suppliers and how easy it is to engage them in a sourcing or procurement event for the first time? Coupa: Existing suppliers can Read More...
Unified Planning and Consolidation: A Wise Investment for Mid-sized Companies
This paper examines the imperative for midsize companies to not only move away from the use of spreadsheets but ensure they use unified solutions in the core

bpo companies profile  Planning and Consolidation: A Wise Investment for Mid-sized Companies This paper examines the imperative for midsize companies to not only move away from the use of spreadsheets but ensure they use unified solutions in the core performance management disciplines of financial consolidation and planning. Unified planning and consolidation refers to systems that are specifically architected to use a common platform and data structure with a common user interface. Read More...
BWI Companies Selects VAI’s S2K ERP
BWI, a Texas-based wholesale distributor of lawn and garden products, selects VAI's S2K ERP system to enhance collaboration within its distributed sales force

bpo companies profile  Companies Selects VAI’s S2K ERP BWI Companies selects VAI ’s S2K Enterprise software to improve distribution processes, increase productivity, and gain valuable insights from its customer and product data.   BWI, a Texas-based wholesale distributor of lawn and garden products with numerous locations servicing a diversified customer base in 15 states, sought a solution to automate and integrate its core business functions. It also looked to eliminate manual processes associated with building Read More...
ERP for Medium and Large Manufacturing Companies: 7 Challenges - an Introduction
Enterprise resource planning (ERP) was born of the need of large companies to manage their resources and operations. In the early stages of ERP almost half a

bpo companies profile  for Medium and Large Manufacturing Companies: 7 Challenges - an Introduction Enterprise resource planning (ERP) was born of the need of large companies to manage their resources and operations. In the early stages of ERP almost half a century ago, only multinational corporations could afford the investment in the software and the infrastructure needed to support it. Material requirements planning (MRP), the predecessor of ERP, was used by only a couple hundred companies in 1975, and the number grew to Read More...
How Can Fashion Companies Benefit from Lean Supply Chains?
Fashion companies need to respond quickly and strategically to major changes occurring in today’s global supply chains.Implementing a lean supply chain

bpo companies profile  Can Fashion Companies Benefit from Lean Supply Chains? Fashion companies need to respond quickly and strategically to major changes occurring in today’s global supply chains. Implementing a lean supply chain management strategy can enable cost savings and more efficient operations by realigning process according to a demand-driven model. Lean supply chain management uses Web-based technologies to create and maintain dynamic supplier networks. Such networks are able to deliver the highest customer Read More...
Finding Opportunity in Rising Fuel Costs: Strategies for Industrial Equipment Companies
The rising price of fuel has set in motion a series of more profound changes for both consumers and industry. But those companies that take comfort from the

bpo companies profile  Opportunity in Rising Fuel Costs: Strategies for Industrial Equipment Companies Sage North America supports the needs and challenges of more than 3.1 million small and mid-sized business customers. Our software and services support accounting, operations, customer management, human resources, time tracking, merchant services and the specialized needs of the construction, distribution, healthcare, manufacturing, nonprofit and real estate industries. Source: Sage Resources Related to Finding Read More...
Better Performance Management for Service Companies
It’s been my experience in the business intelligence (BI) and business performance management (BPM) fields—and I’m sure it’s true in other software areas—that

bpo companies profile  Performance Management for Service Companies It’s been my experience in the business intelligence (BI) and business performance management (BPM) fields—and I’m sure it’s true in other software areas—that one of the most difficult tasks of all is to put theory into practice. Business theories are usually not set in stone and need to be adjusted to reality, or modified to suit specific cases. This is particularly difficult in the measurement of service performance because of the many Read More...
Bye-bye to the Old BI: Business Intelligence for Midsized Companies
Most small to midsize companies have found business intelligence (BI) solutions to be beyond their financial reach. But now, you don’t have to rely only on

bpo companies profile  bye to the Old BI: Business Intelligence for Midsized Companies Most small to midsize companies have found business intelligence (BI) solutions to be beyond their financial reach. But now, you don’t have to rely only on spreadsheets for data visibility—with software-as-a-service (SaaS), BI can quickly and easily be set up enterprise-wide. Find out five requirements of a scalable data warehouse strategy, for more effective data analysis and better understanding of business performance. Read More...
Reporting for Midsize Companies
Reporting is a valuable tool that can help you understand your company’s performance. The right reporting tool is simply the one that lets you work with

bpo companies profile  for Midsize Companies Reporting is a valuable tool that can help you understand your company’s performance. The right reporting tool is simply the one that lets you work with information the way you want to, and gives you confidence that the information is relevant and accurate. Find out how a single reporting application can reduce the complexity of the reporting environment for IT, while delivering more benefits for your users. Read More...
EBA Profile: Davis Controls
Faced with mounting competitive pressures and product customization, Davis Controls, a representative and assembler for international manufacturers needed to

bpo companies profile   Read More...

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