X
Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 bpo contract


Design to Delivery: Project Delivery Management System
In today’s demanding project delivery environment, meeting contract deadlines is paramount. Companies are under pressure to rapidly establish plans, isolate

bpo contract  Capability | Delivery Management BPO | Delivery Management Features | Delivery Manager Work | Delivery Management Consultant | PDMS Project Delivery Management System | PDMS Project Delivery Management | PDMS Application Delivery Management | PDMS Application Delivery Manager | PDMS Business Delivery Systems | PDMS Business Process Software | PDMS Delivery Business | PDMS Project Delivery Manager | PDMS Delivery Control | PDMS Delivery Management | PDMS Delivery Management Software | PDMS Delivery Managem

Read More


Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Process Outsourcing (BPO)

Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact center services. 

Start Now

Documents related to » bpo contract

Elementum Does Mobile End-to-end SCM


After about two years of stealth operation, Elementum, a novel mobile cloud platform for holistic supply chain management (SCM), announced that it has more than $60 million in funding and several major customers. The Silicon Valley-based startup has $44 million in Series B funding from Lightspeed Venture Partners and Flextronics (which was also the major pilot customer) and brand name customers like Dyson and Enphase Energy Inc.

bpo contract   Read More

Why and How Outsourcing Management and Governance is Critical to Outsourcing Success


Organizations undertaking information technology and business process outsourcing typically are very focused on "doing the deal." This involves assessing service providers, determining geographies from which to source services, developing contracts, defining service levels, and a myriad of other tasks. Yet arguably the hardest part of outsourcing occurs only after the deal is done—performing ongoing outsourcing management and governance.

bpo contract   Read More

The Impact of Technology on Cost in Business Process Outsourcing


Many different factors contribute to the cost of a business process outsourcing (BPO) engagement. Among them, IT, especially software, is a key cost determinant that is often underestimated. A diligent assessment of BPO needs to address several cost components that are not included in the provider’s total contract value (TCV)—components which are often overlooked by buyers.

bpo contract   Read More

Wipro Spearheads a Global HR Transformation Program for Credit Suisse


Credit Suisse, a global banking and financial services company, embarked on a global HR transformation program in early 2008 to create a number of shared service centers primarily focused on back-office HR operations. After evaluating a number of vendors for delivery capabilities, cost effectiveness, and a host of other factors, Wipro was awarded the contract. This case study by Everest Group provides a 360-degree view of this engagement.

bpo contract   Read More

Manufacturing Outsourcing: 7 Common Pitfalls to Avoid


For years, outsourcing has been a way of life for many original equipment manufacturers (OEMs), as they regularly offload certain activities to contract manufacturers (CMs). But despite the significant benefits that outsourcing provides, there are also risks and challenges involved that OEMs must consider. Learn about the seven common pitfalls to avoid, and how they can impact your manufacturing outsourcing success.

bpo contract   Read More

ERP for the Services Industry (Non-manufacturing) RFI/RFP Template


Portfolio and Project Management, Resource Planning and Scheduling, Opportunity, Contact, and Contract Management, Time and Expense Management, Financial Management, Budgeting, Costing, and Billing, Knowledge Management, Collaboration, and Analysis, Third Party Integration, Back-office Functionality, Product Technology

bpo contract   Read More

Coficab Group Standardizes on Infor LN for Automotive


Infor recently announced it has signed a contract with Coficab Group, one of the biggest worldwide suppliers of wires and cables for the automotive industry, involving a comprehensive multinational, multi-site implementation. Infor LN for Automotive is designed to facilitate the standardization of systems and easier reporting throughout Coficab Group.

bpo contract   Read More

ERP Systems and the ETO Manufacturing Market Part Three: User Recommendations


Companies that are project manufacturers, engineer-to-order (ETO), build-to-order, jobbing shops or contract manufacturers should think carefully when selecting an enterprise resource planning (ERP) system. Given the maturity of the ERP market, its ongoing consolidation, and that fact that competitive advantage is hard enough for manufacturers to find, they should not compromise on their requirements.

bpo contract   Read More

Technology Hardware Maintenance-Acquiring and Managing Cost Effective Service


Hardware maintenance can represent a significant information technology cost, but options for managing that cost exist. If you analyze hardware maintenance from an enterprise perspective, you will identify those options and ensure the cost-effective delivery of those services.

bpo contract   Read More

A Sharp ASP


Sharp Microelectronics of the Americas has selected Harbinger as their Application Service Provider of choice. The multi-year contract will allow Harbinger to integrate e-Procurement and business applications across Sharp's e-Supplier community.

bpo contract   Read More