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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 bpo countries


NetSuite Plays BPO
NetSuite announced the launch of the NetSuite BPO Partner Program, designed for partners who provide business process outsourcing (BPO) or business process as a

bpo countries  SDN Partners allow BPO providers to extend NetSuite into complementary areas such as human resource information system (HRIS) with partners such as Ascentis , to manage specialized requirements like sales tax with partners such as Avalara , and to use many other solutions that SDN Partners provide to further streamline processes. NetSuite even has its own flexible tax engine; Avalara and Vertex can handle some special niche requirements (e.g., luxury goods tax in New York) or e-filing for taxes, but

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Process Outsourcing (BPO)

Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact center services. 

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Outsourcing 101 - A Primer Part Two: Outsourcing Categories


Outsourcing is a very diverse market, and there are many different outsourcing options and outsourcing service providers to choose from. This part examines the four broad outsourcing categories: application software, information technology infrastructure, business process outsourcing (BPO), and manufacturing.

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Softtek


Founded in 1982, Softtek is a global provider of IT and business process solutions with close to 7,000 professionals across 30 offices in North America, Latin America, Europe, and Asia. With eight Global Delivery Centers in Mexico, Brazil, Spain, and China, Softtek provides solutions to top-tier corporations in over 20 countries through on-site, on-shore, and its trademarked Near Shore service delivery models. Creator of the Near Shore industry, Softtek is one of the largest IT service providers in Latin America. Softtek is Near Shore service provider for North America, as well as Latin America's largest private IT service provider. For more than two decades, the company has served the technology needs of some of the world's most notable companies, offering various IT services including application related services, IT infrastructure support, and business process outsourcing (BPO). The functionality of the Near Shore approach is based on using one or more of the eight Global Delivery Centers (GDCs) based in Mexico (4), Brazil (2), Spain (1), or China (1) to meet the global IT needs of customers in North America, Latin America, Europe, and Asia. The GDCs adhere to a "follow-the-sun" strategy, keeping work regionally close to allow for customer interaction and on-site work when remote delivery is unfavorable. Each GDC operates following Six Sigma philosophy, Capability Maturity Model Integration (CMMi) guidelines, and in some cases is process certified in ISO, confirming that the client gets a high level of expertise and efficiency. Also, through the network of GDCs, Softtek helps ensure business continuity and disaster recovery plans for its clients, which is also supported by its strong communications infrastructure.

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euHReka


euHReka provides an efficient solution to the increased complexity and cost of global HR service delivery.Powered by SAP HCM, euHReka lets HR leaders enjoy the benefits of a fully integrated HR solution, deployable OnPremise and OnDemand - either stand-alone or as a platform for HR BPO services. Enabling maximum transactional efficiency through self-service, euHReka helps HR professionals, employees, managers and HR service center agents orchestrate daily HR transactions by giving them online access to a complete range of HR processes. In brief, euHReka is: a truly multi-tenant HR solution powered by SAP HCM technology a full suite of administrative, payroll and talent management processes available in 53 countries (100 for payroll) and 35 languages delivered with preconfigured templates lowering implementation time dramatically highly usable through an attractive web-native user interface deployable OnPremise and OnDemand (stand-alone or as a platform for HR BPO) euHReka enables HR leaders to benefit from a comprehensive and fully integrated HR solution. Through a single web enabled interface, each HR role has access to a wealth of HR information sources.  

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Who Benefits from Outsourcing?


While simple on the surface, the decision to outsource is a major strategic undertaking. Besides weighing cost reduction against the consequences of reduced control, companies must also consider various economic effects, political consequences, and even cultural limitations. Discover the economic and political implications of outsourcing and offshoring, and learn techniques for managing successful deals.

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Introducing the New Workforce Ready-Kronos’ Cloud Offering for SMBs


Kronos is one of the most important players in the human resources (HR) software market, with a global presence (serving 100+ countries), $820 million (USD) in annual revenue, more than 3,500 employees, and 30+ million users worldwide. Until recently, the vendor had mostly focused on large enterprises, with its flagship product, the Kronos Workforce Central suite. This changed with the recent

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Columbus IT (USA)


Columbus IT is largely regarded as Microsoft's leading global Dynamics AX and NAV partner. The company delivers Microsoft-based consulting services in 30 countries, with more than 1,200 employees. The company has successfully deployed Microsoft Dynamics into more than 5,000 companies in 101 countries. Its consulting and development teams were first to work with Microsoft Dynamics AX in 1999 and have been implementing it from version 1.In 2009, CIT were selected as Microsoft's global Retail Partner of the Year and Manufacturing and Distribution Partner of the Year - Finalist.

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CGI


At CGI, we're committed to helping all of our stakeholders succeed. Our 68,000 professionals in 40 countries across the Americas, Europe and Asia Pacific provide end-to-end IT and business process services that facilitate the ongoing evolution of our clients' businesses. CGI is committed to helping our clients achieve their business goals; to providing our professionals with rewarding careers; and to offering shareholders superior returns over time. At CGI, we are in the business of delivering results.

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Mphasis


Located in Bangalore, India, MphasiS is a global IT and BPO service provider for G2000 companies around the globe. It assists its clients offers custom solutions for technology and operations outsourcing. MphasiS focuses on financial services, logistics, and technology verticals and spans across architecture, application development and integration, application management and business process outsourcing, including the operation of large-scale customer contact centers. Besides an on site presence at key locations, the company has an extensive offshore infrastructure for IT development and business process outsourcing with centers in India, China, and Mexico. MphasiS has ISO 9000 and BS 7799 certifications, CMMi Level 5 rating, and Six Sigma quality initiatives. The company currently employs over 8,500 professionals.

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Microsoft 'The Great' Poised To Conquer Mid-Market, Once and Again Part 1: Recent Acquisition Announcement


Having garnered cash amounting to the GDPs of many developed countries, software giant Microsoft has treated itself with another 'billion plus' acquisition of its long-term partner and recent competitor, Navision, a business application provider for the mid-market. Will this move fill the gaps of earlier Great Plains' acquisition and further alienate Microsoft from a slew of other enterprise applications partners competing in the same space.

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IFS Hits a Jackpot in South Africa


IFS has announced that Sun International, a gaming and leisure brand focused on the development, management, and operation of casinos, hotels, and resorts in South Africa, other parts of Africa, and Latin America, has chosen IFS Applications 8 as its central enterprise resource planning (ERP) system. The solution will be used by more than 10,000 Sun International employees in 22 properties and

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