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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 bpo firms


Outsourcing 101 - A Primer Part Two: Outsourcing Categories
Outsourcing is a very diverse market, and there are many different outsourcing options and outsourcing service providers to choose from. This part examines the

bpo firms  are emerging in the BPO space include: Engineering/design Drafting services Design digitization (paper to CAD) Design conversion (CAD to CAD) Market research analysis, Marketing analysis Medical imaging and reading of x-rays and cat-Scans Medical transcription Language translation Procurement services Manufacturing Outsourcing One of the most mature outsourced processes is manufacturing. Many firms in the U.S., and around the world outsource the manufacture of both intermediate goods and finished-goods. I

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Process Outsourcing (BPO)

Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact center services. 

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TEC Joins Forces with EOH Technology Consulting to Assist Businesses Matching Software Choices to Strategic Requirements


TEC Joins Forces with EOH Technology Consulting to Assist Businesses Matching Software Choices to Strategic Requirements EOH Technology Consulting (EOH) and Technology Evaluation Centers (TEC) announce the launch of a new alliance designed to assist companies with comparing, evaluating, and selecting enterprise software.

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Gaining Competitive Advantage through Global Product Development


Product development is a mission-critical process. And it can also be very expensive. But thanks to modern computer-aided design (CAD), computer-aided engineering (CAE), computer-aided manufacturing (CAM), and product lifecycle management (PLM) systems, many manufacturing companies now have the tools that allow better alignment of cost and value-add. This is what’s referred to as “global product development.” Learn more.

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Taking Control of Your Business: Growing Profitably in the Professional Services Market


How can a professional services firm grow profitably while providing clients with the services and project pricing they demand? The firm must rely on best-practice solutions to gain control over every aspect of business—from business development to resource planning to billing. Firms that plan and staff projects by relying on combinations of spreadsheets and management instinct will fall behind.

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An Insider’s View of Spend Management Software Vendor Coupa


We recently had the opportunity to extend our coverage of spend management software vendor Coupa with insider information from Coupa’s own top brass. Our questions and Coupa executives’ answers are as follows:TEC: We have already heard about your winning value prop, but what is typically the reason that you lose to your competitors? Coupa: Pricing is the typical reason we lose to

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Sarbanes-Oxley Compliant Data Protection


The Sarbanes-Oxley Act (SOX) regulates the storage and management of corporate financial data for all Registered Public Accounting Firms and many publicly held companies. Which SOX regulations affect data backup in your company—and how can a remote data backup solution help you comply? Find out, with an explanation of various sections of the SOX act, matched with key remote data backup functionality.

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ERP Vendors Venturing into PSA


On February 29, PeopleSoft Inc. took the wraps off its Professional Services Automation (PSA) product, software that aims to help services firms better manage financial and human-resources systems. On March 6, Lawson Software reaffirmed its position as a “premier total solution provider for the professional services industry”.

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Making Multi-rater Feedback Work in Professional Services Firms


For many firms, continually moving people to new projects under different leaders is the only possible way to operate. The formal boss on the org chart may only rarely get a chance to observe employees in work situations. This isn’t normally a problem; direction is provided by whoever is leading the project. Where it is a problem is when it comes to performance appraisal—there is no one person who can do that appraisal.

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Mphasis


Located in Bangalore, India, MphasiS is a global IT and BPO service provider for G2000 companies around the globe. It assists its clients offers custom solutions for technology and operations outsourcing. MphasiS focuses on financial services, logistics, and technology verticals and spans across architecture, application development and integration, application management and business process outsourcing, including the operation of large-scale customer contact centers. Besides an on site presence at key locations, the company has an extensive offshore infrastructure for IT development and business process outsourcing with centers in India, China, and Mexico. MphasiS has ISO 9000 and BS 7799 certifications, CMMi Level 5 rating, and Six Sigma quality initiatives. The company currently employs over 8,500 professionals.

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Evaluating SaaS Solutions: A Checklist for Small and Midsized Enterprises


This paper from Saugatuck Technology discusses relevant criteria for evaluating SaaS solutions targeting small and midsize firms, and raises key questions that should be asked. It is important to ensure that a SaaS solution is well aligned with business requirements, and can accommodate change and growth. The paper also provides an evaluation template for executives to use in conducting evaluations of SaaS solutions.

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Managing Process Manufacturing Using Microsoft Dynamics AX


Some firms rely on out-of-the box functionality to help reduce risk, minimize custom development, and increase predictability of successful implementation usage. This book simplifies explanations in order to understand the functionality related to operations and supply chain management in process manufacturing.

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