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Software Functionality Revealed in Detail
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 bpo governance models


Why and How Outsourcing Management and Governance is Critical to Outsourcing Success
Organizations undertaking information technology and business process outsourcing typically are very focused on

bpo governance models  BPO Outsourcing Management | BPO Outsourcing Governance | BPO Outsourcing Agreement | BPO Outsourcing Management Governance | BPO Business Process Outsourcing | BPO Outsourcing Service | BPO Outsourcing Toolkit | BPO Management Outsourcing | BPO Outsourcing Deal | BPO Outsourcing Contracts | BPO Recruitment Process Outsourcing | BPO Outsourcing Offshoring | BPO Outsourcing Vendor Management | BPO Business Transformation Outsourcing | BPO Outsourcing Cost Savings | BPO Consulting Outsourcing Management |

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Process Outsourcing (BPO)

Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact center services. 

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Documents related to » bpo governance models

Learning from BPM Leaders: Benefits, Prerequisites, and the Impact of Successful BPM Initiatives


Business process management (BPM) software implementations are now moving into the mainstream. Many early adopters are already using BPM to foster business innovation. You can benefit from the knowledge gained by BPM leaders and innovators, and their prerequisites for BPM success. These findings can serve as best-practice guidelines for your BPM initiative, so you can derive maximum value from your BPM investment.

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Mega-Vendors Warming Up to the Cloud - Part 4


Part 1 of this blog series depicted the three evolutionary phases (or waves) of software as a service (SaaS) and cloud computing adoption. The post ended with some glimpses into the future and the likely implications for SaaS users. Part 2 then explored the apparent opportunities and accompanying challenges (and painstaking soul-searching exercises) that SaaS aspirants face in their endeavors

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A Business Risk Approach to IT Governance


As corporate IT infrastructure increases in size and complexity, corporations are recognizing the need for a better mechanism for assessing IT’s role and alignment to the key corporate initiatives. What began as a series of best practices has evolved into the field known as IT governance. This white paper is for business and technical people and introduces the key concepts and challenges with IT governance and the IT governance solution provided by IBM.

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The Convergence of Enterprise Governance, Risk & Compliance Software Solutions


The market for governance, risk, and compliance is still a maelstrom. Some vendors offer GRC software for the enterprise (eGRC), whereas others offer GRC for monitoring access and communications for compliance (IT-GRC). What’s more—both branches of GRC use technology to automate highly complex processes, while some GRC vendors offer capabilities that overlap both areas. To get a sense of the current attitudes toward GRC, Hypatia Research evaluated more than 20 GRC software vendors and interviewed more than 660 users of these applications. Read up on best practices, benchmarks, and vendor ranking.

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The Backbone System of IT Management and Governance


IT today is often caught between a rock and a hard place: its budget has been reduced, while expectations remain undiminished. Moving beyond this paradox requires fresh approaches to IT management and governance. Today’s IT operations must remain aligned with strategic organizational priorities, deliver promised results with control and predictability, and transparently report problems in time to act on them.

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Managing Risk through Financial Processes: Embedding Governance, Risk, and Compliance


Initiatives to automate and streamline financial processes often focus more on reducing costs than adding value. Adding the kind of value you should have in your financial processes stands at the heart of a broader initiative known as governance, risk, and compliance (GRC). Learn why embedding the components of GRC within your financial processes can help you track financial flows and alert you when things might go awry.

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Why IT Does Matter in BPO


IT plays a critical role in any outsourcing effort. Organizations engaged in or pursuing business process outsourcing (BPO) must ensure that they truly understand the capabilities of their existing software environment, as well as the capabilities of candidate BPO service providers. Embedding IT requirements and capabilities from the start will thus improve the likelihood of success for any BPO endeavor.

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Cost and Pricing Models in Food and Beverage Processing: Seeing the Forest through the Trees


Lost sight of your bottom line? Product pricing not in step with your actual costs? So busy trying to stay on top of cost behavior that you can’t keep your costs under control? Cost and pricing models, as part of an enterprise resource planning (ERP) system, can help you better understand your costs. Put corrective measures into motion before problems occur—and save your food and beverage enterprise time and money.

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Kinaxis and WNS Enter a Strategic Partnership


Early in 2013, WNS Holdings Ltd, a provider of global business process outsourcing (BPO) services, announced its strategic partnership with Kinaxis, the provider of RapidResponse, an enterprise cloud service for supply chain management (SCM) and sales and operations planning (S@OP). RapidResponse is a single product that delivers the underlying planning, simulation, and collaboration capabilities

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IT Governance: Maximizing the Business Investment


Implementing information technology (IT) governance means using a structure of relationships and processes to direct an organization. Some project portfolio management (PPM) vendors have adopted the IT governance mantra to differentiate their solutions from those offered by the enterprise resource planning (ERP) industry.

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