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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 bpo means


Eccentex-Enabling Do-it-yourself Case Management
Various types of vendors and products have taken hold of the business process management (BPM) software market. While there are mainstream BPM providers such as

bpo means  process. They are a BPO provider, and the customer implementation is in process at this time. TEC: What is keeping you up at night as a CEO? GS: We're always thinking of how to simplify the model, how to make it easier for partners to build on the already user-friendly platform. There are so many things that come into play and new developments coming out all the time. That means we can use new ideas to improve—and that challenge is exciting. Related Reading Eccentex Lets Business Analysts Assemble and M

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Process Outsourcing (BPO)

Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact center services. 

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IBM Emptoris v10, Smarter Commerce, and Strategic Sourcing


Emptoris has been part of IBM for about 20 months, and we’re coming up on the close of its first full fiscal year under the IBM label. Since the acquisition, IBM has been integrating Emptoris into its three-year-old Smarter Commerce conception (Emptoris was known to have had some 750 employees at the time of acquisition, but IBM will not disclose the number of employees now associated with it).

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Outsourcing Supply Chain Planning Processes


Supply chain planning tools deliver potentially tremendous savings when well implemented, and wreak havoc when they fail. A company considering an outsourcing strategy for their supply chain planning processes should first address some key aspects of these tools.

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Vertical Solutions Inc.-All About Field Service: Part One


Field service management (FSM) is a growing enterprise software segment, and while it may not be a new software market, it is quickly increasing in value and relevance globally. The manufacturing industry has always been an active user of FSM software solutions, but as companies reinvigorate their post-sales support strategies, one can see continued growth in this market segment. Companies are

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Gaining Competitive Advantage through Global Product Development


Product development is a mission-critical process. And it can also be very expensive. But thanks to modern computer-aided design (CAD), computer-aided engineering (CAE), computer-aided manufacturing (CAM), and product lifecycle management (PLM) systems, many manufacturing companies now have the tools that allow better alignment of cost and value-add. This is what’s referred to as “global product development.” Learn more.

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Podcast: What the Revolution in ERP for Distribution Means to Your Organization


Today, globalization is becoming a way of business. With big-box retailers, supplier relationship management (SRM) has become an important component in how organizations conduct business. In this podcast, Rodney Winger from Epicor discusses ERP - distribution software and SRM solutions.

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Looking for Oil and Gas ERP Software? Check Out TEC’s Newest Evaluation Center


TEC's research model of oil and gas ERP systems is now live. This means you can research and compare ERP solutions for the oil and gas industry at TEC's Oil and Gas Evaluation Center. Solutions include ERP systems from Microsoft, Oracle, and SAP, and many other vendors coming soon. We’ll keep you posted on some second-tier vendors offering exciting products that emulate first-tier solutions, but

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Starfish ETL


Starfish ETL™ includes a number of pre-built data connectors which provide the means to connect to a data source so it is able to quickly and efficiently read or write data and support on-demand (SaaS) and on-premise solutions. With pre-built and customizable maps and connectors, Starfish ETL™ automates importing, exporting, sharing, and synchronizing customer-related data across many databases, ERP systems, e-mail clients, and website and mobile platforms. Preplan jobs to run or execute in real time. Data is always accurate. Features Extensive list of available connectors and maps Extremely flexible to modify or create new connectors and maps Powerful industry-standard scripting options available Specify error-handling rules and manage exceptions Benefits Supports both migration and integration needs Data may reside either on-premise, in the cloud, or both A high-performance and affordable solution for migration and integration Leverages your technology investment—extends the functionality of existing systems Starfish ETL™ has performed thousands of migrations and integrations for companies nationally since its launch in 2010, making it one of the fastest growing CRM solutions available today.

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Security for Small and Medium Businesses


We all know what security means when we think of our home. Did we lock the door when we left for the day? Is the stove turned off? Computer security for the small to medium business (SMB) must address similar concerns. Can a hacker gain access to its servers? How can a business protect its data? Entry Points A personal computer virus is a hidden software program that spreads from

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Combating Showrooming: How Retailers Can Use Mobile to Enhance the Shopper Experience


For retailers, current technology advancement means increased in-store and online competition, readily available product information and reviews, and increased purchase decisions. Consumers have much more information at their fingertips while in a brick-and-mortar store. The rise of the mobile shopper has brought showrooming into a new age.

This white paper outlines some factors a smart shopper is looking for and how a retailer can adapt to changes in shopping behavior to make the most of showrooming activities.

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Application Outsourcing, BPO, eBusiness and TeamSourcing


Systel offers four services in the category of outsourcing application software.Applications Outsourcing provides a full life cycle approach to development, enhancements, maintenance, integration, and technology transformation.BPO is an end-to-end solution for key verticals such as financial services and banking, healthcare, insurance, and retail.With TeamSourcing, Syntel provides professional IT consulting services directly to customers. TeamSourcing services include systems specification, design, development, implementation and maintenance of complex IT Applications involving diverse computer hardware, software, data, and networking technologies and practices.Syntel's eBusiness services focus on business-to-business (B2B), customer relationship management (CRM), data warehousing, enterprise resource planning (ERP), enterprise application integration (EAI), web, and wireless solutions.  

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