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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 bpo proposal offering


Six Important Skills Needed in PEO
The most important consideration for product engineering outsourcing (PEO) is vendor skills. Choosing the right set of skills can help companies achieve

bpo proposal offering  Industry | Advantage of BPO | Business Process Outsourcing Services | BPO Services | Business Process Outsourcing Companies | BPO Company | Business Processing Outsourcing | Business Process Outsourcing Management | BPO Management | Offshore Business Process Outsourcing | Business Process Outsourcing Solution | BPO Solutions | Outsourcing Benchmark Research | Knowledge Process Outsourcing | Kpo | Legal Process Outsourcing | Lpo | 3PL Service Providers | Third Party Logistics | Third Party Vendor |

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Process Outsourcing (BPO)

Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact center services. 

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Taking Control of Your Business: Growing Profitably in the Professional Services Market


How can a professional services firm grow profitably while providing clients with the services and project pricing they demand? The firm must rely on best-practice solutions to gain control over every aspect of business—from business development to resource planning to billing. Firms that plan and staff projects by relying on combinations of spreadsheets and management instinct will fall behind.

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IBM Reinforces Its Performance Management Offering with Acquisition of Clarity Systems


Yesterday, IBM the blue giant announced its acquisition of Clarity Systems, a privately held company with its corporate base in Toronto (Canada). Complete press release here. According to Mark Nashman, president and CTO of Clarity Systems: “Clarity System’s unified approach offers the flexibility, security, and control needed to make more informed business decisions while meeting compliance

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The Impact of Technology on Cost in Business Process Outsourcing


Many different factors contribute to the cost of a business process outsourcing (BPO) engagement. Among them, IT, especially software, is a key cost determinant that is often underestimated. A diligent assessment of BPO needs to address several cost components that are not included in the provider’s total contract value (TCV)—components which are often overlooked by buyers.

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UNIT4 and Multitenancy


Among the interesting developments at the recent Grape Escape event in Boston was the announcement of UNIT4’s multitenant model for its Agresso ERP offering, which generated a great deal of discussion, if not some controversy. So, UNIT4 boasts five key deployment capabilities for Agresso ERP: A virtual machine (VM) environment option A private cloud environment option An

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Centrify Introduces New Cloud-based Identity Management Offering


Centrify has introduced a new Windows Azure cloud-based offering for identity management—Centrify DirectControl for SaaS. The product goes beyond identity management solutions and provides comprehensive unified identity services across an organization’s mobile, cloud, and data center infrastructures. The product leverages existing Microsoft Active Directory investments and allows a company to

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How Great Is Great Plains' Manufacturing Offering (Did Somebody Say Microsoft)?


Great Plains informed us during its Convergence 2001 annual user conference about its initial strides into the discrete manufacturing market. The following is our view of Great Plains’ odds of success in this particular endeavor.

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In Conversation with Rootstock Management


TEC’s recent article Rootstock Software Steps Out on Force.com outlined the genesis of Rootstock Software and its cloud-based ERP offering. Rootstock Software and FinancialForce.com (a joint venture between UNIT4 and salesforce.com) announced a partnership earlier in the year to deliver a comprehensive manufacturing and accounting solution on Force.com. Rootstock is vying for its ERP solution to

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Offering Hosted Exchange: What it Takes


Hosted exchange is a natural extension of business for web hosts who have traditionally provided email services along with hosting websites. This white paper discusses what it takes to offer hosted exchange and elaborates on the important role of an automation control panel that serves as the missing link between the MS Exchange Suite of products and offering the MS Exchange as a service.

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EquaTerra Advisor and BPO/ITO Service Provider Pulse Survey Results 1Q08


The latest Pulse surveys reflect business process outsourcing (BPO) and information technology outsourcing (ITO) market activity during the first quarter of 2008 and projections for the future. If you’re considering BPO or ITO, the surveys’ results can inform you on demand and buying patterns, deal scope, sales cycles and ramp-up time, as well as outsourcing’s role in making human resources more strategic. Learn more.

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Progress Software Rounds Out its RPM Offering with Corticon Buy


Progress Software (NASDAQ: PRGS), a software solutions and platforms provider that enables enterprises to be operationally responsive, is ending 2011 on quite a positive note. Not long after its partner and user conference Progress Revolution 2011 this fall (see TEC’s exhaustive report on the multiday event), the company first picked its new CEO in Autodesk’s former top executive Jay Bhatt in late

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