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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 bpo proposal


IT Services/ BPO/ Technologies
MphasiS provides contact center services and business process outsourcing (BPO) services to Fortune 500 companies. Their contact centers in Bangalore and

bpo proposal  Services/ BPO/ Technologies MphasiS provides contact center services and business process outsourcing (BPO) services to Fortune 500 companies. Their contact centers in Bangalore and Pune, India offer English language support in an ISO 9001 certified environment. They also provide Spanish language solutions through their Tijuana, Mexico contact center facility. Mphasis Technologies mission is to provide services and solutions to organizations in the fields of research and development (R&D) and product dev

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Process Outsourcing (BPO)

Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact center services. 

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Documents related to » bpo proposal

Taking Control of Your Business: Growing Profitably in the Professional Services Market


How can a professional services firm grow profitably while providing clients with the services and project pricing they demand? The firm must rely on best-practice solutions to gain control over every aspect of business—from business development to resource planning to billing. Firms that plan and staff projects by relying on combinations of spreadsheets and management instinct will fall behind.

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Ovex Technoloiges


Ovex Technologies (Pvt) Ltd. is the largest third-party offshore business process outsourcing (BPO) and IT solutions provider, and the second largest exporter of IT services in Pakistan. The company employs over 900 employees and at its seven facilities, and serves both domestic and international clients. Ovex maintains partnerships with global technology vendors like Cisco, IBM, EMC, and Microsoft, and has clients in telecommunications, manufacturing and services, banking and financial, education, media, the public sector, and health care. The corporate office is located in Lahore (Pakistan), with other locations in Islamabad and Karachi. Ovex is owned by En Pointe Technologies, Inc. (NASDAQ: ENPT), and is an ISO 9001:2000(International Organizations for Standardization 9001:2000)-certified company.

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Nearshoring: Looking Closer to Home


Companies looking for savings but worried about the risks and cultural barriers involved in offshore outsourcing, whose business processes have a strong customer focus or regulations-driven reporting element, could benefit from nearshoring. Nearshoring involves outsourcing work to companies with the economic benefits of an offshore location, but a closer cultural, linguistic, and geographic fit with the user organisation.

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Application Outsourcing, BPO, eBusiness and TeamSourcing


Systel offers four services in the category of outsourcing application software.Applications Outsourcing provides a full life cycle approach to development, enhancements, maintenance, integration, and technology transformation.BPO is an end-to-end solution for key verticals such as financial services and banking, healthcare, insurance, and retail.With TeamSourcing, Syntel provides professional IT consulting services directly to customers. TeamSourcing services include systems specification, design, development, implementation and maintenance of complex IT Applications involving diverse computer hardware, software, data, and networking technologies and practices.Syntel's eBusiness services focus on business-to-business (B2B), customer relationship management (CRM), data warehousing, enterprise resource planning (ERP), enterprise application integration (EAI), web, and wireless solutions.  

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Tacton CPQ


Tacton’s Configure Price Quote (CPQ) product – TCsite streamlines and automates the CPQ process – making it dramatically simpler to configure and sell customized products.   The solution is built on Tacton’s powerful product configurator which can handle even the most complex of product structures. With Tacton’s CPQ your sales team, dealers and channel partners will always have access to the latest product and pricing information. And will be able to produce accurate, high-quality quotes in a fraction of the time it usually takes. Tacton’s CPQ solution simplifies the complex job of configuring, designing and selling customized products.   The solution is an easy-to-use, web-based application which runs both online and offline. The product supports multiple languages and currencies. It integrates easily with surrounding platforms, facilitating data exchange with your ERP, CRM, CAD and PLM systems.    The quoting solution bridges the gap between your customers’ requirements and your products. Tacton’s powerful constraint-based configurator removes the need for detailed product knowledge and ensures that your sales team always proposes the best possible solution, at the right price – for your customer and for you. With guided selling and automated quote, proposal and document generation – your team will close more business, faster, and your customers will have a better buying experience.   With Tacton CPQ you will: • close more business, faster • increase average deal size • sell your complete product range • radically reduce average quotation time • reduce quotation errors • produce complex quotes without product experts

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Software Selection: An Approach


Selecting package software can have long-term benefits or long-term regrets. To avoid the latter, your approach needs to be sound, logical, and prudent. It also has to be completed in your lifetime. Read about an approach to software selection that helps an organization get to the primary objective of identifying the best software solution quicker but with the necessary due diligence.

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Project-oriented Software: Many Choices, Many Differences


Professional service organizations sell not just time, but knowledge. Thus, in addition to time and expense management, a business management software product must support a means for knowing how this knowledge is tracked, assigned, managed, and billed. But which product?

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1ClickBusiness


Modular, cloud based software system, including online billing, proposal generation, payment and accounts management, with company performance dashboards. Upgrades and Add-Ons for even more functionality. Targeted at entrepreneurs, small to medium sized enterprises. Powered by Dyntell Software, Swiss based IT industry investment in European and N. American geographies.

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Crossing Boundaries to Create Hybrid HR


Hybrid human resources (HR) is all about combining every available delivery option—HR outsourcing being one of them—to provide HR services in as cost-effective and as standardized a way as possible. Companies can choose between an on-premise, on-demand, or a business process outsourcing (BPO) solution—or they can choose and combine the best of all worlds in order to match their business needs. Find out how.

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Vertical Solutions Inc.-All About Field Service: Part One


Field service management (FSM) is a growing enterprise software segment, and while it may not be a new software market, it is quickly increasing in value and relevance globally. The manufacturing industry has always been an active user of FSM software solutions, but as companies reinvigorate their post-sales support strategies, one can see continued growth in this market segment. Companies are

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