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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 bpo sector agents challenges


Growth and Complexity: The Challenges Ahead for Midsize Manufacturers
Most midsize manufacturers are as capital-intensive and as subject to global cost and price pressures as large companies@yet they lack the resources to exploit

bpo sector agents challenges  

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Process Outsourcing (BPO)

Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact center services. 

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Documents related to » bpo sector agents challenges

SunGard Public Sector


SunGard Public Sector is a leading provider of software and services for local governments, public safety and justice agencies and nonprofits. More than 150 million citizens in North America live in municipalities that rely on our products and services.

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Exact Faces Challenges


Exact Software faces significant challenges ranging from competitive challenges to user education, and product definition. Nonetheless, it is still a stalwart vendor within the small and mid-markets of accounting, manufacturing and distribution software.

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Migrating to Linux: Application Challenges and Solutions


Linux operating systems are taking the world by storm, and have seen double-digit growth rates for seven consecutive quarters. With its promise of higher performance and better stability and security, Linux has become the alternative to traditional Windows-based servers. By deploying Linux in key strategic areas and taking advantage of application publishing solutions, you can lower your costs and speed time-to-market.

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Enhancing Constituent Perceptions with CRM for Public Sector


The world is changing for public-sector organizations. To succeed, governments must go beyond basic cost savings and service effectiveness to shape constituent perceptions about the programs that serve them. Discover how using software solutions to enhance customer relationship management (CRM) processes enables governments to deliver levels of performance constituents are accustomed to receiving from the private sector.

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Napster Cooks up Soup-to-Gnutella Network Management Challenges


Recent legal actions against online MP3 search services suggest U.S. businesses may be liable for not restricting programs like Napster and Gnutella on their networks

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Challenges and Developments from SuccessConnect


TEC senior ERP analyst Aleksey Osintsev recently attended SuccessFactors' conference in Vegas. It looks like there are fundamental changes under way in how the workforce of modern organizations is being managed. Find out about current HCM challenges and recent development underway with the vendor.

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NetSuite Plays BPO


NetSuite announced the launch of the NetSuite BPO Partner Program, designed for partners who provide business process outsourcing (BPO) or business process as a service (BPaaS). The new program gives these partners a unified cloud-based solution of enterprise resource planning (ERP), customer relationship management (CRM), and e-commerce to support their clients ranging from small businesses to multinational corporations.

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Competitive Challenges for Vanguard


Vanguard's challenge is to continue to be nimble and responsive to the needs of its target market and original equipment manufacturer (OEM) partners.

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Resurrection, Vitality And Perseverance Of Former ERP 'Goners' Part Four: Challenges


Where these vendors' challenges take more individual tracks would be the state of affairs of harmonizing their installed user base across a controllable number of active software versions. It, however, might indeed take a rocket scientist to figure out how to fully integrate organizational structure where employees are best integrated, service offerings best coordinated and cross-selling opportunities best tracked and pursued.

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The Challenges of SAP Relationship and User Recommendations


The potential of enterprise incentive management systems, as being closely related to human capital management, should not be ignored. This software category promises a fairly rapid and tangible return on investment in addition to its wide range of benefits.

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