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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 bpo training


Techno Brain
Techno Brain is a CMMI Level 3 and Africa@s leading custom software application provider offering innovative IT Solutions, IT Education and Training and BPO

bpo training  Education and Training and BPO / IT Enabled Services to NGOs, Government and Private organizations globally. Headquartered in Nairobi, Kenya, Techno Brain has presence in Burundi, Ethiopia, Ghana, India, Malawi, Mauritius, Mozambique, Myanmar, Namibia, Nigeria, Rwanda, Saudi Arabia, South Africa, South Sudan, Swaziland, Tanzania, UAE, Uganda, UK, USA, Zambia and Zimbabwe. Techno Brain is a people oriented company that provides its people with conducive work environment and opportunity to lead and grow.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Process Outsourcing (BPO)

Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact center services. 

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Documents related to » bpo training

Eccentex-Enabling Do-it-yourself Case Management


Various types of vendors and products have taken hold of the business process management (BPM) software market. While there are mainstream BPM providers such as IBM, Oracle (see here), Pegasystems (see here), Tibco, etc., there is a crop of open source providers such as Bonitasoft (see here) and other relative BPM newcomers such as AuraPortal (see here). We recently came across Eccentex

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ASIC Infotech


ASIC INFOTECH PVT LTD. has offices in Mumbai and Baroda (India) and is planning to open offices globally in the coming years, so the company is looking for venture capital funds from private institutions. Its infrastructure and manpower grow as business grows, and shrink once requirements are over, since they employ people on customer projects only. ASIC uses its offices in Baroda and Mumbai as training and meeting facilities, and it uses the Internet as its physical office (as meeting point for its employees), and controls projects via Internet tools (e-mail, chat, video conference, phones, Web sites, etc.) and management tools (CMM, ISO, and 6-Sigma).

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Who Benefits from Outsourcing?


While simple on the surface, the decision to outsource is a major strategic undertaking. Besides weighing cost reduction against the consequences of reduced control, companies must also consider various economic effects, political consequences, and even cultural limitations. Discover the economic and political implications of outsourcing and offshoring, and learn techniques for managing successful deals.

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TEC Joins Forces with EOH Technology Consulting to Assist Businesses Matching Software Choices to Strategic Requirements


TEC Joins Forces with EOH Technology Consulting to Assist Businesses Matching Software Choices to Strategic Requirements EOH Technology Consulting (EOH) and Technology Evaluation Centers (TEC) announce the launch of a new alliance designed to assist companies with comparing, evaluating, and selecting enterprise software.

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Online Training Case Study


A large multibillion-dollar service company decided to implement e-learning tools from SyberWorks in order to overcome significant challenges in training its franchisees. In spite of the risks involved, implementing the learning management system (LMS) was a success. Find out how the training program was rolled out in one month—and how the company is integrating the technology in other ways.

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Enabling Employees Through Sustained Learning


Enterprises that recognize the strategic advantage of comprehensive training and enablement can meet business goals faster and easier by empowering their employees with the sustained knowledge and understanding required to meet these goals. Read this white paper to learn the advantages of well-planned learning programs, steps to successful workforce training strategies, and the importance of mixing formal and informal learning to drive your company's productivity and efficiency.

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Improving HR through Business Process Outsourcing


In this interview, IDC's program director for human resources (HR) and talent management services answers five questions about business process outsourcing (BPO) for HR. Learn why, for BPO to be successful, service suppliers need to balance support for underlying technology with their ability to achieve economies of scale through technological innovation, and how the role of technology affects the success of BPO projects.

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Training Partner LMS


GeoMetrix's Training Partner is a sophisticated LMS product suite. Training Partner targets the operational and management needs of commercial, corporate and government clients with a variety of learning management tools. With extensibility and adaptability that integrates into the information technology structure of a variety of organizations, the Training Partner Administrator Module can be integrated with financial, contact management, human resource, and enterprise resource planning systems. The Training Partner Online Module offers Web-based access to training data. The solution is complete with multi-language on-line access, portal capability, and e-commerce. Training Partner's complementary set of products includes authoring and virtual classroom tools. GeoMetrix is developing additional products targeting the training and development industry.  

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10 Steps to Justifying a Learning Management System for Your Partner and Supplier Training


Consistency is a common challenge for partner and supplier managers across industries and around the world. How can companies instill common messaging, brand-identity, and quality practices across this extended enterprise? A learning management system (LMS), as part of a knowledge management strategy, can help bridge this gap. Find out how LMS can help you cut training costs and ensure partner compliance in ten steps.

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Case Study: KLA-Tencor Corporation


KLA-Tencor Corporation, leading supplier to the microelectronics industry, provides an employee training program that focuses on grooming its personnel to be the most competent in the industry with the ability to optimize the performance of its systems. To accommodate the company’s training program—with personalized, classroom computer-based training—KLA-Tencor adopted an enterprise learning management system (LMS).

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