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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 bpo trends


Taking Control of Your Business: Growing Profitably in the Professional Services Market
How can a professional services firm grow profitably while providing clients with the services and project pricing they demand? The firm must rely on best

bpo trends  For an IT or BPO firm, each time a business elects to outsource a function, a potential revenue stream disappears. But for many consulting firms, the very question of whether to outsource can spark new projects or clients. And, of course, the largest consulting firms that have added outsourcing to their portfolio of service offerings (such as IBM Global Services, EDS, and Accenture) will continue to win contracts and grow revenue. Professional services firms need to clearly understand and forecast the

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Process Outsourcing (BPO)

Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact center services. 

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Documents related to » bpo trends

Chatting with TradeStone Software @ NRF BIG Retail Shows - Part 2


Part 1 of this series introduced the conundrum that retailers (especially those in the areas of fashion and apparel) encounter in the realms of design, sourcing, ordering, and delivery of private label and branded goods. The article also introduced TradeStone Software and its merchandise lifecycle management (MLM) solutions that enable a number of the world's most successful

bpo trends  and  business process outsourcing (BPO)  services, and Alix Partners , a global consulting firm that specializes in improving corporate financial and operational performance, executing corporate turnarounds, and providing litigation, consulting, and forensic accounting services. New Product Offerings At the end of 2009, TradeStone expanded its PLM for Retail offering ( a component of the Tradestone MLM Suite, as explained in Part 1 ) with the  delivery of the Creative Design module . This optional Read More

Mega-Vendors Warming Up to the Cloud - Part 4


Part 1 of this blog series depicted the three evolutionary phases (or waves) of software as a service (SaaS) and cloud computing adoption. The post ended with some glimpses into the future and the likely implications for SaaS users. Part 2 then explored the apparent opportunities and accompanying challenges (and painstaking soul-searching exercises) that SaaS aspirants face in their endeavors

bpo trends  want. Business process outsourcing (BPO ): Focus on the company’s core competencies as building blocks in the company’s customers’ and supplier’ business processes. But these benefits do not come that easily and without the heavy-lifting of SOA management and governance . Thus, when the  Progress Sonic ESB  and Progress Actional  SOA governance offerings become fully SaaS-enabled like their OpenEdge counterpart, Progress Software hopes to have a “killer SOA trio.” The recent combined Read More

Are Spend Management (or SRM) Apps Suited for the Mid-market? - Part 1


My previous blog entry about procurement commandments in a down economy also made me think about whether there are different priorities for the chief procurement officer (CPO) during prosperous economic times. Or, how different are (or should be) the CPO’s strategies in good versus bad times? Well, the CPO’s fundamental objectives do not change: procure the physical goods and services needed by

bpo trends  and business process outsourcing (BPO) arrangements might be attractive for some SMEs, but certainly not for all (and maybe not even for most). Some of them will not go for such offerings at any price, at least not in the near future. Namely, there are still too many risks (whether real or perceived) for them to wrap their heads around. What of This Do SMEs Really Need? I personally don’t think there are any rules that define “spend management” as a functional superset and “SRM” as a subset, Read More

Looking Beyond Cost Savings in PEO


Today’s outsourcing industry is expected to grow by 37 percent annually between 2007 and 2010. One growing specialization under IT outsourcing is product engineering outsourcing (PEO). While many IT companies have used PEO to realize significant cost savings along with increased quality and reliability, some companies have experienced negative results. Lean about common PEO pitfalls and how you can avoid them.

bpo trends  Outsourcing Best Practices | BPO Outsourcing | Outsourcing Benefits | Outsourcing Solutions | Outsourcing Software Development | Outsourcing Advantages | Offshore Software Outsourcing | Outsourcing Department | Outsourcing Product Development | Offshore Outsourcing | Financial Gains Outsourcing | Outsourcing Services | Long-Term Outsourcing Approach | Product Engineering Outsourcing | Global Outsourcing Programs | Global Outsourcing Relationships | Cost Savings in Peo | Successful Outsourcing | Product Read More

What I Hate About HTML5, Multi-Tenancy, and Context-Aware Computing


The terms HTML5, multi-tenancy, and context-aware computing are often-used technology buzzwords representing the current megatrends of mobility, the cloud, and data in enterprise software. Read on to learn the story behind these buzz-words and what to watch out for in your enterprise software research.

bpo trends  HTML5, multi-tenancy, context-aware, WM, workforce management, ViryaNet white paper, buzzword, cloud trends, data trends, mobility trends, mobile trends Read More

IFS Bucking the Trends - Part 2


Part 1 of this blog series analyzed the current upbeat state of affairs of IFS, a public business software company (listed on the Stockholm Stock Exchange) founded in 1983 with its headquarters in Linkoping, Sweden. The company develops, supplies, and implements IFS Applications™, an integrated and component-based extended enterprise resource planning (ERP) suite built on

bpo trends  Bucking the Trends - Part 2 Part 1 of this blog series analyzed the current upbeat state of affairs of IFS , a public business software company (listed on the  Stockholm Stock Exchange ) founded in 1983 with its headquarters in Linkoping, Sweden. The company develops, supplies, and implements IFS Applications™ , an integrated and component-based extended  enterprise resource planning (ERP)  suite built on  service oriented architecture (SOA)  technology [ evaluate this product ]. The article Read More

3 Big Trends in Data Visualization


The greatest value of a picture is when it forces us to notice what we never expected to see. —John W. Tukey. Exploratory Data Analysis. 1977. Data visualization is core to business intelligence (BI), as it’s the means by which data is communicated to the user. Results, alerts suggestions, or even more controlled guidance—all of these elements are passed through the data visualization

bpo trends  Big Trends in Data Visualization The greatest value of a picture is when it forces us to notice what we never expected to see. —John W. Tukey. Exploratory Data Analysis . 1977. Data visualization is core to business intelligence (BI), as it’s the means by which data is communicated to the user. Results, alerts suggestions, or even more controlled guidance—all of these elements are passed through the data visualization function of a BI application. No matter how much importance software providers Read More

IT Infrastructure Trends in Banking


In the current regulatory environment, banks are facing two levels of challenges. While they are under pressure to expand beyond home territories, they also face stifling regulatory constraints. These restrictions are forcing banks to maximize on every capital expenditure they make. Such financial and regulatory reforms, in the face of the economic slowdown, have positive effects on quality assurance, governance and data management. But it also forces banks to hold capital that they would otherwise invest. This environment has made it vital for banks to sharpen their analytical and forecasting capabilities. Find out how the burden of regulation, expansion, cost optimization, and business transformation can be shared by an expert partner to foster an environment for growth.

bpo trends  Infrastructure Trends in Banking In the current regulatory environment, banks are facing two levels of challenges. While they are under pressure to expand beyond home territories, they also face stifling regulatory constraints. These restrictions are forcing banks to maximize on every capital expenditure they make. Such financial and regulatory reforms, in the face of the economic slowdown, have positive effects on quality assurance, governance and data management. But it also forces banks to hold Read More

Two Stalwart Vendors Discuss Market Trends


In this unique question and answer series, vendors were given the opportunity to put forth their views on market trends, platform approaches, and mid-market issues. The questions posed to willing participants of this opinion poll are elaborated on here.

bpo trends  Stalwart Vendors Discuss Market Trends Over the last several months, we have attended numerous vendor events and user conferences, and have witnessed an avalanche of press releases and announcements about these vendors' respective strategies, their products' long- and mid-term road maps, immediate enhancements, and so on. While it is only natural that every vendor will claim its strategy, moves, or product offerings as differentiating, the general perception in the market is that most of the above are Read More

Trends for 2011: Botnets and Dynamic Malware


Crimeware (malware related to computer crimes committed in order to gain financial profit) has proven its maturity by the increase in the number of malicious programs to which the term can be legitimately applied, as well as the increase in the proportion of this kind of malware to more traditional malicious code. This report reviews the main trends as regards malicious programs and antivirus security.

bpo trends  for 2011: Botnets and Dynamic Malware Crimeware (malware related to computer crimes committed in order to gain financial profit) has proven its maturity by the increase in the number of malicious programs to which the term can be legitimately applied, as well as the increase in the proportion of this kind of malware to more traditional malicious code. This report reviews the main trends as regards malicious programs and antivirus security. Read More

Data Quality Trends and Adoptions


". As business pressures increase, more and more midsized and large organizations are looking to DQ solutions to...

bpo trends  Quality Trends and Adoptions In today's highly competitive and volatile business climate, data quality (DQ) software is no longer perceived as a nice-to-have. As business pressures increase, more and more midsized and large organizations are looking to DQ solutions to improve operational efficiencies reduce costs and risks improve customer experience and loyalty increase revenue provide data transparency and audit ability achieve greater regulatory compliance In the Forrester survey report Data Read More

Industry Analysts on Field Service Mobility Trends


P.J. Jakovljevic and other analysts discuss the impact of mobility on field service management.

bpo trends  Analysts on Field Service Mobility Trends Everything is mobile, and mobile is everything. In a new video from ClickSoftware, several industry analysts, including TEC's P.J. Jakovljevic, discuss the impact of mobility on field service management. Read More

Trends in Malware: 2007 Security Threat Report


The first six months of 2007 continued a trend of rapidly mutating virus and spam campaigns. Small targeted attacks were favored over large-scale attacks. The Web in particular continued to be a growing source of threats, being overrun with Trojans, spyware and adware, potentially unwanted applications, and undesirable web sites. Protect yourself: learn about our predictions for the upcoming threat landscape.

bpo trends   Read More