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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 bpo trends


Taking Control of Your Business: Growing Profitably in the Professional Services Market
How can a professional services firm grow profitably while providing clients with the services and project pricing they demand? The firm must rely on best

bpo trends  For an IT or BPO firm, each time a business elects to outsource a function, a potential revenue stream disappears. But for many consulting firms, the very question of whether to outsource can spark new projects or clients. And, of course, the largest consulting firms that have added outsourcing to their portfolio of service offerings (such as IBM Global Services, EDS, and Accenture) will continue to win contracts and grow revenue. Professional services firms need to clearly understand and forecast the

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Process Outsourcing (BPO)

Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact center services. 

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Documents related to » bpo trends

Are Spend Management (or SRM) Apps Suited for the Mid-market? - Part 1


My previous blog entry about procurement commandments in a down economy also made me think about whether there are different priorities for the chief procurement officer (CPO) during prosperous economic times. Or, how different are (or should be) the CPO’s strategies in good versus bad times? Well, the CPO’s fundamental objectives do not change: procure the physical goods and services needed by

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Chatting with TradeStone Software @ NRF BIG Retail Shows - Part 2


Part 1 of this series introduced the conundrum that retailers (especially those in the areas of fashion and apparel) encounter in the realms of design, sourcing, ordering, and delivery of private label and branded goods. The article also introduced TradeStone Software and its merchandise lifecycle management (MLM) solutions that enable a number of the world's most successful

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Looking Beyond Cost Savings in PEO


Today’s outsourcing industry is expected to grow by 37 percent annually between 2007 and 2010. One growing specialization under IT outsourcing is product engineering outsourcing (PEO). While many IT companies have used PEO to realize significant cost savings along with increased quality and reliability, some companies have experienced negative results. Lean about common PEO pitfalls and how you can avoid them.

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Mega-Vendors Warming Up to the Cloud - Part 4


Part 1 of this blog series depicted the three evolutionary phases (or waves) of software as a service (SaaS) and cloud computing adoption. The post ended with some glimpses into the future and the likely implications for SaaS users. Part 2 then explored the apparent opportunities and accompanying challenges (and painstaking soul-searching exercises) that SaaS aspirants face in their endeavors

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2014 Trends in ERP Convergence


In 2013, we were bombarded with what industry observers were calling big trends in enterprise software: software as a service (SaaS), prevalence of mobile devices, and consumerization of IT. Enterprise resource planning (ERP) was not immune to these trends. In this report, anticipated trends are explored in ERP convergence and goals, challenges, and performance of ERP implementations are investigated.

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TEC Vendor Challenge Panel Discussion Preview: Bob Eastman on Future Trends in Distribution


TEC's senior SCM analyst, Bob Eastman, is participating in a panel discussion on future trends in distribution at the TEC Vendor Challenge event, September 18-19, 2013 in Montreal, Canada. In this sneak preview, Bob talks about disruption, disintermediation, and next-gen technologies that are helping distributors stay competitive.

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Trends in Delivery and Pricing Models for Enterprise Applications: Pricing Options


The licensing and delivery of enterprise software products is undergoing a fundamental shift from traditional up-front fees to incremental, per-transaction, and even success-based pricing.

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Data Quality Trends and Adoptions


". As business pressures increase, more and more midsized and large organizations are looking to DQ solutions to...

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Transaction Based Pricing in BPO


Increased maturity in business process outsourcing (BPO) has led to the emergence of transaction-based pricing and outcome-based pricing models, which can provide broader business value to customers. This white paper focuses on the transaction-based pricing model for BPO services, its suitability in meeting present-day BPO objectives, and its superiority over the traditional full-time-equivalent (FTE)-based pricing model.

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ERP Trends: Separating Fact from Fiction


Enterprise resource planning (ERP) projects come in all shapes and sizes, and may include new implementations, replacements, system upgrades, and consolidations. Choosing an ERP solution is a big decision—and an expensive one—not to be taken lightly.

This ebook aims to sort out the facts of ERP from the fiction and provides some telling statistics regarding the market, including the reasons for new ERP project, average go-live times, and the demand for mobility.

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